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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Not visible enough! I love the concept of Shop2Ship but your services / offerings are not visible enough. What indeed is the your offerings for the on B2B or B2C level? In South Africa you are compet... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Suite 36219903. It was good experience until recent arrangement on Black Friday. My goods arrived at my suite and I immediately arranged for shipment. After I paid for the charges, I received an em... Ver mais

Classificada 4 em 5 estrelas

So far I am satisfied with their services. Very fast. Package come and shipped in the same day. Price is also cheapest among the others. But the customer service is very slow in replying my email.... Ver mais

Classificada 5 em 5 estrelas

I'm really happy with the service Shop2Ship offers. This company enables me and my family to buy US products even during the covid pandamic where travelling to the US is not possible. I don't understa... Ver mais

Informações sobre a empresa


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Product are without discription if is…

Product are without discription if is there is in chanise. And some product can not sure cost of shipping it says no data and I would like to know how much is the estimated cost before buying and I also want to know what item or product that am about to buy.

10 de março de 2021
Classificada 1 em 5 estrelas

2 Major Disadvantages You Must Consider

1) BTC (bitcoins) Payment Option is Not Available, Thats a Option Used by Many people Who Dont Have a Credit/Debit Card that Support International Payments
2) US Adress is a Miami Adress,
Other DropShippers Providing Oregon Adresses for Avoid Paying Sales Tax, So If Your Order reached on Shop2ship then You have to Pay SalesTax.

10 de março de 2021
Classificada 1 em 5 estrelas

I never received my parcel.

I never received my parcel.. customer service was a complete TRASH (phone and email). My complains were never acknowledged, I tried so hard with the customer service but no luck. I had to accept the fact that I lost my money over a shady company.

However I’m grateful for learning my lesson to never trust third party companies.

So whatever what’s done is done. I just hope my review can help people to not be schemed by such companies.

10 de março de 2021
Classificada 5 em 5 estrelas

Sehr guter Service nach Cambodia

Sehr guter Service nach Cambodia. Ansprechpartner Herr Carsten Bade kümmert sich persönlich. Antwortet auch sofort auf emails. Perfekter Service. Immer wieder gerne!

10 de março de 2021
Classificada 3 em 5 estrelas

Good value but can be great with tweaking!

Good value service but i find shipping rates to be too expensive and shipping limited only to Fedex international, provide more options. Shop2ship is prompt in responding to email queries, which is great. However there are some repetitive issues, like USPS keep marking parcels delivered 1-2 weeks before shop2ship ever confirm receipt of the items, this issue needs to be urgently addressed. Despite repeated attempts to talk to someone on Shop2ship's listed phone number it always rings without an answer, no idea why list a telephone number if no one ever answers!!

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Dear Charleston,

Thank you for your review, we appreciate your feedback, please allow us to address the very valid points that you brought up:
Regarding the shipping services provided; We do offer DHL, UPS and USPS services on top of FedEx services, could you please send us an email to info@shop2ship.com so we can understand to which location you are only able to ship with FedEx.
Regarding the USPS delivery items, we have relocated to a larger warehouse and now belong to a different USPS hub which will reduce the USPS delivery time recorded on USPS sorting facility and the actual delivery to our warehouse.
Regarding the delays in telephone communication, we apologise for any inconvenience caused, we are working on its improvement.

Kind regards,

The Shop2Ship Team

Classificada 5 em 5 estrelas

Thank you

Thank you for doing your job

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Terry, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 3 em 5 estrelas

Used them several times but not again

And here is why
The Pros: Works well, nothing gets lost, good documentation of incoming parcels, good web interface, efficient removing of excessive packing material
The Cons: Sometimes removing of too much packaging material, had small items rolling around. Every time they forget to remove an invoice, but charge for the service, one day I will have a big problem at customs clearance. Main reason why I’m looking for an alternative for my next shipments.
1 Star only for customer service, it is nonexistent. Tried for weeks to call them, wrote emails, used contact form, Messenger in Facebook, texted them, never got any response.

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Dear UJL,

Thanks for your review, we appreciate the time you put into this, I would kindly ask you to give us another try, we have revamped our customer service experience, send us an email at info@shop2ship.com and we will get back to you within the hour. We have as well now relocated to a much larger space where we have created a new packing section to make sure that all your items are as safe as they can be and last but not least in this same time the invoice removal is now taking place as part of a check list, so please send us an email to info@shop2ship.com and we will give you a 20% discount on your next shipment.

Kind regards,

The Shop2Ship Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Great customer care service. Easy to manage.

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Anthea, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 5 em 5 estrelas

Fast processing of shipment

Fast processing of shipment. Good customer service i mean excellent. They will contact you right away for any changes and do exactly what instructions needed to be done.

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Katie, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 4 em 5 estrelas

Safe Company to work with

Good management , Safe , and smooth process ive been shipping with them since 2018

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Dr Sohail, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 5 em 5 estrelas

Great service

Great service, reliable and good communication.

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Lulian, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 4 em 5 estrelas

Great service

Great service, I loved it!
The shipping was really fast, the payment process was very clear. Two thumbs up

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Dan, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 1 em 5 estrelas

Shocking service one of the worst…

Shocking service one of the worst customer services I have ever come across

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Dear Customer 78,

Thanks for your review, could you please send us an email at info@shop2ship.cm so we can understand what went wrong and make sure this doesn't happen again.

Kind regards,

The Shop2Ship Team

Classificada 5 em 5 estrelas

Iam from Angola 🇦🇴 and iam truly…

Iam from Angola 🇦🇴 and iam truly happy with Shop2Ship services, forwarding all my packages to Luanda-Angola😎

I Really recommend 😊

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Daniel, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 1 em 5 estrelas

You are scam..

You are scam... I tried to pay for my goods but my card were declining... Used it somewhere else but it went through also asked my frd to help me, gave him my login but same thing from his side and he tried his bank card also somewhere else and it went through also.... Tried speaking to the customer service representative but no reply

9 de março de 2021
Classificada 5 em 5 estrelas

Great repackaging

Great repackaging. Followed instructions well. Stored items safely for 2 months

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Nadeem, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 4 em 5 estrelas

Very good

Very good
Customer service is good.
But they don't have pick up by third party option.
And quite expensive 😅

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Thanks for your review Mohammed, we appreciate your business.

Kind regards,

The Shop2Ship Team

Classificada 3 em 5 estrelas

Damaged shipment

One of the shipments from Miami arrived broken inside due to badly repackaged content by Shop2Ship. This meant I waisted ~$60 on the product and $60 on shipping as I had to do it twice.

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Dear Alex,

Could you please send us an email at info@shop2ship.com with your tracking number so we can file a claim on your behalf to help you recover your money?

Kind regards,

The Shop2Ship Team

Classificada 1 em 5 estrelas

Would not recommend

Would not recommend.

9 de março de 2021
logótipo da Shop2Ship

Resposta da Shop2Ship

Dear Alex,

Thanks for your review, could please send us an email at info@shop2ship.com with your tracking number so our team can understand what went wrong?

Kind regards,

The Shop2Ship Team.

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