Retrograde Opiniões 

62
•
TrustScore: 2.5 em 5

2,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently bought borderlands 4 (purchased march 7th). It is march 8th today and I’ve been playing for some hours. This website is extremely legit. I’m playing a game that would cost 69.99 at 11:99.... Ver mais

Classificada 1 em 5 estrelas

Been waiting 3 days(going on waiting for the 3th month now) for the steam guard code, it's never updated and the one that's on the website doesn't work, no reply on the email either. I'd suggest that... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The support is unresponsive, and now I can’t access the first account they provide me, it says something went wrong I been trying to reach out to them no buddy seems to care at all and their phone tak... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

i got the account but its up to a family, and i cant chjange anuthing, annoying!!!!!

Informações sobre a empresa


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

62 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 55% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,4

Todas as opiniões

(62)

13 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bought Dark Souls 3

Bought Dark Souls 3, got stuck at the verification code step. The verfication code on the website is either old or incorrect, waited couple of days for the code to update, but it didn't, reached out to their contact email 3 times, but no reply from them.

25 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The customer support won't respond

The customer support won't respond. I'm still waiting for the Steam guard codes to get updated on the website for Wukong and Ghost of Tsushima.
I e-mailed them but I still got no awnser.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently bought borderlands 4…

I recently bought borderlands 4 (purchased march 7th). It is march 8th today and I’ve been playing for some hours. This website is extremely legit. I’m playing a game that would cost 69.99 at 11:99. WHAT?! Should’ve came here sooner

When you purchase it’s done by an automated system so you will receive log-in immediately. 10/10

7 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Bought 3 games.

Bought 3 games.
Immediately received my order!
Played and enjoyed one of the games so far.
Here's my issue, the 2nd game I bought needed a verification and I contacted support last night, yet to hear back from them over 8 hours.
Slow customer support but great deal. You get what you pay for.

30 de dezembro de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hello Isa, Thank you for the review. We are an ever expanding business, so in the future the kinks will be ironed out🙂👍

Classificada 1 em 5 estrelas

Been waiting 3 months now

Been waiting 3 days(going on waiting for the 3th month now) for the steam guard code, it's never updated and the one that's on the website doesn't work, no reply on the email either. I'd suggest that you pay a bit more and buy from another website. I did email them on the 25th dec last year, still haven't replied and I emailed them yesterday aswell to try my luck but I'm not very hopeful.

25 de dezembro de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hello Ahsan , Sorry for this please reach out to our support team (info@shopretrograde.com) and they we work this out for you.

Classificada 1 em 5 estrelas

Its full on fraud...

Its full on fraud...should have checked here first. Purchased Anno 117 on Saturday for a good deal, assuming I'd have to put up with some game sharing bs, but i have received NOTHING. Have been calling and emailing since Monday, tried the AI chat help to no avail. No one answers the phone or responds to email, they just take your money and run.

4 de dezembro de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hello Nick could you please check this again in your email spam inbox or go to our site. We guarantee product shipment for all our orders.

Classificada 1 em 5 estrelas

I ordered an account (not knowing it…

I ordered an account (not knowing it was one) and it wouldnt let me log in to the account, it kept asking for email verification on the steam page which i obviously didnt have

30 de novembro de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hello Defnot, please reach out to our support team (info@shopretrograde.com) they we be quick in resolving your issue.

Classificada 4 em 5 estrelas

I wrote a review earlier waited 2 days…

I wrote a review earlier waited 2 days of not receiving the game and very little support I called no answers emailed no answers but after 2 days they started to respond and they actually got me the game account after some communication

4 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas
logótipo da Retrograde

Resposta da Retrograde

Hi Mason, we apologize for the trouble accessing your account. The issue you encountered was related to a temporary login credential error, which has since been corrected. A replacement file was sent to your email shortly after. We understand your frustration and appreciate the chance to make things right.

Classificada 5 em 5 estrelas

I recently Bought GOW Ragnarok....

I recently Bought GOW Ragnarok and had a great experience with the seller. the game was exactly as described and everything went really smooth. the seller was very friendly handled all my queries. i am very happy with my purchase and would definitely recommend this seller to others.

25 de julho de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Thank you so much for your kind words, Bobby! We’re thrilled to hear your God of War: Ragnarok order went smoothly and that you were happy with the service. We appreciate your support and look forward to having you shop with us again soon. 🎮

Classificada 1 em 5 estrelas

Their accounts do not work-scam

Their accounts do not work. And they will ignore your attention to contact them. Wasted money....

15 de setembro de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hi Cenobio, we’re sorry to hear about your experience. This issue was reviewed and corrected, and updated access credentials have been reissued. We value your feedback — it helps us continue improving our response times and overall support process.

Classificada 1 em 5 estrelas

i bought GOW ragnarok

i bought GOW ragnarok, and i have been trying to get in contact with them cause im not getting a steam guard code at all, i have also tried their chatbot which is utterly useless

4 de setembro de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hi, thank you for bringing this to our attention. The Steam Guard verification issue you mentioned was due to a file error on our end, and a corrected version has since been provided. Please email us at info@shopretrograde.com for detailed instructions. We appreciate your patience and hope everything is now working properly.

Classificada 1 em 5 estrelas

ladrones compre 5 juegos y ninguno me…

ladrones compre 5 juegos y ninguno me funciono
no compren son ladrones

3 de setembro de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hola Diego, lamentamos mucho los inconvenientes con tus juegos. Hemos revisado tu pedido y reenviado archivos actualizados con acceso funcional. Gracias por tu paciencia — esperamos que ahora puedas disfrutar tus juegos sin problema.

Classificada 1 em 5 estrelas

login details on the account dont work…

login details on the account dont work - ac shadows. dont waste your money

28 de agosto de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hi Beau, we’re sorry about the login issue you experienced. This was caused by a credential mismatch that has since been fixed. A corrected file was sent to your email with working access details. We appreciate your patience while this was sorted out.

Classificada 1 em 5 estrelas

Worst experience and waste of money

I bought AC: Shadows and first I received both ubisoft and steam credentials. But in the new guide there is only ubisoft credentials ending with @outlook.com. I am not sure if the username is correct but I have reached out multiple times and still no response from the team.

22 de agosto de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hi Katla, we completely understand your concern. Your order was reviewed, and new credentials have been reissued to resolve the delivery issue. Thank you for your patience and for being a long-time customer — we truly value your trust and feedback.

Classificada 1 em 5 estrelas

Took the money and ran

Made a purchase through their site - login credentials they gave me didn't work. Contacted them to advise but no response. Took the money and ran. Avoid.

13 de agosto de 2025
Opinião espontânea
logótipo da Retrograde

Resposta da Retrograde

Hi MCD, we’re very sorry you didn’t receive your account details initially. This was due to an automated dispatch error that has since been fixed, and your credentials were resent shortly after. Thank you for allowing us to correct this — we appreciate your patience.

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