I have credit towards a purchase from a return in 2022. Website nonfunctional x 2 years. No answer to emails.
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Leia as opiniões dos outros
It's a pretty dress, dramatic, unique, comfortable, and flattering. I had fun wearing out to a special show. Two negatives- the V of the neckline is too low for me. I guess if I was thinner around the... Ver mais
A empresa respondeu
When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email wi... Ver mais
A empresa respondeu
Fast service, beautiful dress in a sumptuous billowy silky fabric, beautiful pink. So happy with this dress,, but it is too tight in the chest, so not sure if I can keep it. All reviews say Silk &... Ver mais
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Informações sobre a empresa
Escrito pela empresa
In each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
Informações de contacto
880 Wigwam Parkway, Suite 130, 89014, Henderson, Estados Unidos da América
- hello@shopsilkandsalt.com
- shopsilkandsalt.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pretty
Loved the dress but it was too big
Good quality
Returned for a refund but got a credit instead
Will reorder in smaller size

Resposta da Silk & Salt
The worst 100 dollar outfit i ever bought and im tall and slim.
This outfit cost too much for the waist band to twist and turn like a rope underneath the knit. The seam in the pants are not straight like they suppose to be when you wear the pants. The top appears to be longer on the picture than when you put it on. The price should have been $49.99. The material excellent.

Resposta da Silk & Salt
Put Together
I wore one of the Luxe Sets on a tour of the White House and the set was not only appropriate but comfortable and slimming as well!

Resposta da Silk & Salt
Just love their styles !
Just love their styles !
As for my 4th order i am very satisfied with the products and service
Needed to exchange for a bigger size - easiest exchange and returns process

Resposta da Silk & Salt
Thin material to clothing
Thin material to clothing, unsuitable for most occasions, ill-fitting even in my size.

Resposta da Silk & Salt
Horrible fabric
Horrible fabric - I could have done better at Walmart and saved lots of money.
I hate getting scammed by companies like these!!!

Resposta da Silk & Salt
Customer service is A1!
There was a phenomenal sale and I got a bit distracted and ordered the same dress, twice (insert head shaking emoji). Once I noticed the error I was able to immediately contact customer service - share my mistake - and it was remedied lightening fast.

Resposta da Silk & Salt
Store credits only
My purchase was fine but don’t expect refunds if you return anything. They list all of their clothes as “sale” items and will only provide you with a “store credit” for sale items you return.
So…. If they don’t have anything else you want to use a store credit on, you’re stuck

Resposta da Silk & Salt
Hit or miss?
Bought a jumper in black and loved it! bought the same jumper in a pattern and it was not the same material. I still wear it, but it doesn't sit as well as the first one. No mention of different material in the description.

Resposta da Silk & Salt
Every experience I have had with your…
Every experience I have had with your company has been great. I'm addicted and have never been disappointed. Your customer service is excellent and shipment is fast.

Resposta da Silk & Salt
The suit jacket is a slightly different…
The suit jacket is a slightly different color than the suit pants. The jacket is a little too boxy and I have to get the pants tailored.

Resposta da Silk & Salt
Bad Customer Service
Bad Customer Service - I have bought from this website 4 times, with a total of $500+, and have recommended it to my friends who have purchased as well. I earned 1000 points with their rewards program to turn into a $100 credit off a purchase. Unfortunately I needed to return 2 out of 3 items in the purchase, and the company would not return my any points so that I could use them on a future purchase. Also, rather than taking $100 off my entire order, they took some money off each item, so even though I had a $100 off, I still had to pay for the one item I kept, which was less than $100, and lost the rest of the $73 off reward. My purchase amount refund is also a store credit. Once I use the store credit I will not be buying from this website again.

Resposta da Silk & Salt
I love my blazer
I love, love, love my blazer. It's so versatile..I can wear it with jeans, a skirt or even a maxi dress.

Resposta da Silk & Salt
The customer service appears to be…Awesome serice!
The customer service appears to be quick and repsonsive.

Resposta da Silk & Salt
Prei was extremely kind and helpful…
Prei was extremely kind and helpful with my concerns regarding refunds and exchanges. They listened to my frustration and handled the situation professionally and promptly. When I had an additional question about the return, they were just as kind and helpful and efficient as before.

Resposta da Silk & Salt
Customer Service is the BOMB!!
customer service was very helpful in allowing me to use my points and credit on the order I was making. Not only was I able to use my points and credit, but she allowed me to use a discount code as well.

Resposta da Silk & Salt
Love their product
Love their product. Quality is pretty good and delivery was quick.

Resposta da Silk & Salt
I will never ever shop with this…
I will never ever shop with this website again! I bought two outfits and they don’t want to return my money. They want to give me a credit for their garbage. I also will turn this over to PayPal, which will probably take care of my money, but don’t order anything from them if you don’t plan on keeping it.

Resposta da Silk & Salt
The dress was beautiful
The dress was beautiful. Great fit. The material hangs well and is so comfortable.

Resposta da Silk & Salt
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