Da hatte ich mühevoll eine Kleinanzeige in der Shpock App geschrieben, nur um am Ende zu erfahren, das dieses Inserat jetzt Geld kostet. Erstens sollte das einem vorweg gesagt werden und zweitens wer... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Schade, ich habe eigentlich immer Recht viel auf shpock verkauft aber sehe wie so viele andere auch nicht ein dafür jetzt ein Abo zu bezahlen auch wenn es nur ein Euro ist. Dann doch lieber wieder meh... Ver mais
A empresa respondeu
wer bisher glaubte YT/ FB würden die räudigsten unseriösesten Werbungen platzieren ... - der sollte Shpuck 'aus- probieren' (& sofort wieder löschen - auf keinen Fall sinnbefreit abonnieren).
A empresa respondeu
Schade, eine ehemals so vielversprechende Plattform heute zu sehen- ich weiß es ist ein Spagat, aber mit einer kostenpflichtigen Mitgliedschaft für Verkäufer... die Bewertungen zeigen es.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Shpock (“SHop in your POCKet”) is the boot sale app for beautiful things in your neighbourhood. Items are sorted by your current location, so you can browse through a vast variety of items, discover second-hand treasures or earn some money by selling your things you no longer use. We are happy to receive your feedback!
Informações de contacto
Estados Unidos da América
- shpock.com
1,7
Muito mau
5 mil opiniões
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lächerliche Plattformstrategie: Zwangsgebühren
Es ist schon bemerkenswert: Ein Marktplatz, der seit Jahren mit massiven Scam-Problemen und sehr begrenzter Reichweite zu kämpfen hat, hält es für angemessen, zusätzlich eine Mitgliedsgebühr zu verlangen.
Das wirkt weniger wie ein überzeugendes Geschäftsmodell und eher wie unfreiwillige Satire. Der gebotene Gegenwert steht in keinem Verhältnis zu den Kosten – insbesondere im Vergleich zu anderen Plattformen, die deutlich mehr Sichtbarkeit und Sicherheit bieten.
Statt strukturelle Probleme wie Betrugsprävention, Nutzerqualität und Reichweite nachhaltig zu lösen, wird offenbar versucht, diese Defizite über Gebühren zu kompensieren. Für viele Nutzer dürfte das schwer nachvollziehbar sein.
Mein Fazit: Mutige Preisgestaltung, aber ohne die entsprechende Leistung dahinter. Für mich keine empfehlenswerte Plattform.
Der Darwins-Award für Handel im Internet geht an..
17 de dezembro de 2025
Opinião espontânea
Resposta da Shpock
Hi, vielen Dank für dein Feedback. Um Shpock zu einer nachhaltigen Plattform zu machen, die nicht von Werbung abhängt, haben wir uns entschieden, eine geringe Mitgliedsgebühr einzuheben. Deine Mitgliedschaft enthält zahlreiche zusätzliche Features, die dein Erlebnis auf Shpock noch besser machen:
• Unbegrenzte Anzeigen: Du kannst beliebig viele Anzeigen in allen Kategorien erstellen (Premium-Mitgliedschaft wird für Premium-Kategorien benötigt)
• Keine Werbung: Genieße die App und die Webseite komplett werbefrei
• Spezielles Abzeichen: Zeige deine Unterstützung für Shpock mit einem Profil-Abzeichen
• Mehr Fotos: Lade bis zu 20 Fotos pro Anzeige hoch
• Längere Anzeigendauer: Deine Anzeigen bleiben für 90 Tage online, statt den regulären 30 Tagen
• Kostenloses Hervorhebungen: Hebe jeden Monat 2 Anzeigen kostenlos hervor und erhalte bis zu 12 Mal mehr Aufrufe
• Premium Support: Deine Anfragen werden während der Geschäftszeiten innerhalb von 3 Stunden beantwortet.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Spam Mails und Unfähigkeit
Von Beginn an hat der Login nicht funktioniert. Dafür erhält man Spam Mails die man nicht abstellen kann sondern selbst blockieren muss.
Dümmliche Ai Antworten auf Service Anfragen.
Das Angebot ist mMn nur dazu da, um zu versuchen den Leuten Zeit und Nerven zu nehmen. Das gelingt mitunter.
Kann weg und soll es wohl auch.
21 de novembro de 2025
Opinião espontânea
Resposta da Shpock
Hi yo,
es tut uns leid zu hören, dass du eine negative Erfahrung mit Shpock gemacht hast. Wir würden dich bitten, uns eine Email an support@shpock.com unter Angabe der Referenznummer "ZXVP3549" zu schicken, damit wir uns diesen Fall genauer ansehen können.
Einstellungen zu deinen Email-Benachrichtigungen kannst du in der App unter "My Shpock -> Einstellungen" vornehmen.
Viele Grüße, dein Shpock-Team
This is not a good site now
This is not a good site now as it was created to help communities recycle items and save waste! Now it's charging minimum of 99p per month even if you don't sell anything. I won't be paying while this ridiculous system is in place. Many other better places to go 😤😡
20 de novembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Steve, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
No more ads: You won’t see any ads in the app or on the website
Membership badge: Show your support to Shpock with a badge on your profile
More photos: Upload up to 20 photos for each of your listings
Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
Free promotions: Promote 2 listings a month for free and get up to 12x more views
Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Bei Anfragen an den Kundendienst, Kompetenz und Freundlichkeit.
Ich bin mit Shpock als Verkaufs App sehr zufrieden.
22 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi, wir haben uns sehr über deine Bewertung gefreut. Vielen Dank dafür! Viele Grüße, dein Shpock-Team
Gone downhill
I used to use schpock a lot to sell or give away items I no longer wanted. Was quite successful at times.
Come to use it after a number of months only to find out you now have to pay! May be only 99p a month but its still very unfair!
Now deleted the app and won't use it again. Ill stick to Facebook and the other FREE selling sites I use.
Schpock has made a big mistake! Will loose a lot of customers through this. Shame on you!
2 de novembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Gina, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Shpock was great but now got greedy and…
Shpock was great but now got greedy and claim they dont have ads hence why they charge.. well guess what i saw ad on shpock infact more than one!! So shpock lie its all about money and greed lets hope shpock go away and not invade other countries with there expensive fees!!
29 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi, thank you for your feedback.
We sincerely apologize for your frustration and the feeling that our communication has been misleading. We understand why seeing advertisements while also facing new fees is extremely disappointing.
To clarify the situation with advertising: All users who are currently NOT paying for a subscription will continue to see advertisements. Providing a completely ad-free experience is one of the key benefits and incentives of subscribing to Shpock.
Beyond ad removal, the Shpock subscription includes many additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: Your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Die app ist tot
Werbung für ein Abo? Nein danke, auch wenn es nur 1-2 € kostet. Das machen die anderen besser und man findet kaum das, was man sucht. Außerdem gibt es massenhaft Werbung, wie bei billigen chinesischen Apps. Für mich ist die App tot.
1 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi Vanda, vielen Dank für dein Feedback. Werbung ist ein nötiger Aspekt, um die meisten Funktionen auf Shpock weiterhin kostenlos anbieten zu können. Wirf doch einmal im My Shpock-Bereich einen Blick auf unsere günstige Mitgliedschaft, mit der du alle Werbung ausblenden und uns gleichzeitig unterstützen kannst.
Deine Mitgliedschaft enthält zahlreiche zusätzliche Features, die dein Erlebnis auf Shpock noch besser machen:
• Unbegrenzte Anzeigen: Du kannst beliebig viele Anzeigen in allen Kategorien erstellen (Premium-Mitgliedschaft wird für Premium-Kategorien benötigt)
• Keine Werbung: Genieße die App und die Webseite komplett werbefrei
• Spezielles Abzeichen: Zeige deine Unterstützung für Shpock mit einem Profil-Abzeichen
• Mehr Fotos: Lade bis zu 20 Fotos pro Anzeige hoch
• Längere Anzeigendauer: Deine Anzeigen bleiben für 90 Tage online, statt den regulären 30 Tagen
• Kostenloses Hervorhebungen: Hebe jeden Monat 2 Anzeigen kostenlos hervor und erhalte bis zu 12 Mal mehr Aufrufe
• Premium Support: Deine Anfragen werden während der Geschäftszeiten innerhalb von 3 Stunden beantwortet.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
I am very disappointed with schpock I…
I am very disappointed with schpock I did use it alot ,since the payment was introduced I have stopped using this service so as my mom it's disgusting you you should have to pay to sell stuff
19 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi Sharon, thank you for sharing your honest feedback. We understand your disappointment regarding the introduction of a paid listing model, and we're truly sorry to hear that you and your mother have decided to stop using Shpock because of this change.
We know that moving away from free listings is a significant change, and we realize it's frustrating when a service you frequently used changes its core model.
The decision to introduce a small monthly subscription fee was necessary to allow us to continue investing in the app—specifically to maintain and improve the platform, fight fraud, and attract more active buyers to the marketplace, which benefits everyone using Shpock.
As a member, you get a wealth of additional features that enhance your selling and buying experience:
• Unlimited Listings: You can list as many items as you'd like in any category (Premium membership is required for Premium categories).
• No More Ads: You won't see any annoying advertisements in the app or on the website.
• Membership Badge: Show your support for Shpock with a special badge on your profile.
• More Photos: Upload up to 20 photos for each of your listings.
• Longer Item Lifetime: Your listings will stay online for 90 days, instead of the usual 30.
• Free Promotions: Promote 2 listings a month for free and get up to 12x more views!
• Priority Support: Your requests will be answered within 3 hours during our business hours.
If you have any further questions, please don't hesitate to contact us at support@shpock.com.
Kind regards,
Your Shpock team
Bye bye - silly subscription fees
Bye bye.
Can't have free listing's when you charge a subscription.
Whoever in management decided to do this, completely doomed Schpock to failure.
19 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hello! We understand your disappointment with the introduction of the subscription model and the end of free listings. We realize this change is frustrating, especially for long-term users.
This was a difficult decision, but the small monthly fee is essential for us to keep the platform running, fight fraud, and actively invest in attracting more buyers to the app.
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
ES IST NICHT KOSTENLOS EINE ANZEIGE ZU…
ES IST NICHT KOSTENLOS EINE ANZEIGE ZU ERSTELLEN!!!!
Man soll mindestens 1.99€ bezahlen und es gibt KEINE kostenlose Option.
Einfach nur eine betrügerische APP.
19 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi Dani, vielen Dank für dein Feedback. Um Shpock zu einer nachhaltigen Plattform zu machen, die nicht von Werbung abhängt, haben wir uns entschieden, eine geringe Mitgliedsgebühr einzuheben. Deine Mitgliedschaft enthält zahlreiche zusätzliche Features, die dein Erlebnis auf Shpock noch besser machen:
• Unbegrenzte Anzeigen: Du kannst beliebig viele Anzeigen in allen Kategorien erstellen (Premium-Mitgliedschaft wird für Premium-Kategorien benötigt)
• Keine Werbung: Genieße die App und die Webseite komplett werbefrei
• Spezielles Abzeichen: Zeige deine Unterstützung für Shpock mit einem Profil-Abzeichen
• Mehr Fotos: Lade bis zu 20 Fotos pro Anzeige hoch
• Längere Anzeigendauer: Deine Anzeigen bleiben für 90 Tage online, statt den regulären 30 Tagen
• Kostenloses Hervorhebungen: Hebe jeden Monat 2 Anzeigen kostenlos hervor und erhalte bis zu 12 Mal mehr Aufrufe
• Premium Support: Deine Anfragen werden während der Geschäftszeiten innerhalb von 3 Stunden beantwortet.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Hat sich sehr verschlechtert in die…
Hat sich sehr verschlechtert in die letzten Jahre, man kann nicht richtig kommunizieren zwischen Käufer und Verkäufer, man kann nicht sehen ob überhaupt jemand sich für die Artikel interessiert weil kein Zähler da ist wie bei anderen Konkurrenten sehr schade.
Kann nicht verstehen warum hier nicht funktioniert wie bei die Ka.oder Vin.
8 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi Ana, vielen Dank für dein ehrliches Feedback.
Wir verstehen deine Enttäuschung über die Kommunikation und die fehlenden Besucherzähler. Wir arbeiten ständig daran, Shpock zu verbessern und legen dabei einen starken Fokus auf die direkte, unkomplizierte Chat-Funktion, um den Kauf und Verkauf so einfach wie möglich zu machen. Wir werden dein Feedback zur besseren Sichtbarkeit und Kommunikation aber auf jeden Fall an unser Produktteam weiterleiten.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
SCAMMERS
I was in the middle of a purchase when Shpock randomly restricted my account, Having reached out to their customer service team via Zendesk; They simply kept closing my query as solved without so much as a reply, No email, No reply, Nothing. To this day I have no idea why my account was restricted.
I told them I wouldn't stop reopening my query until I was told why it was restricted and or what rule was broken - Shpocks reply ? Delete my Zendesk account entirely too!,
That's their solution; Restrict our Shpock account, And if we query why at their Zendesk support side; They delete our account there too!.
AVOID AT ALL COSTS. NOTHING MORE THAN SCAMMERS!.
DO NOT UNDER ANY CIRCUMSTANCE BUY ANY SUBSCRIPTION WITH THESE AS THEY WILL DELETE YOUR ACCOUNT AND RUN!.
30 de setembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Emily, we are very sorry to hear that you have had a negative experience with Shpock. We would like to investigate your situation, but would require more information. Please write us an email to support@shpock.com citing the reference number ‘ZXVP3530’. Kind regards, your Shpock Team
Alles perfekt abgelaufen!
2 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi, vielen Dank für die tolle Bewertung. Viele Grüße, dein Shpock-Team
I rarely find anything suitable so…
I rarely find anything suitable so stopped using the site until I had a look again recently. I am unlikely to buy anything.
4 de outubro de 2025
Opinião espontânea
Resposta da Shpock
Hi Angela, we are sorry that you don’t enjoy using Shpock. Should you have feedback regarding improvements to our app we would be happy to hear from you. Please contact us directly at support@shpock.com. Kind regards, your Shpock Team
Do not sell here, you lose money
Shpock replied to my previous review that was about how the buyer was provided refund without confirming that the returned order has reached the seller. There was not even valid tracking number provided by the buyer. Here is the shpock response: “ Hello Lony,
We understand your frustration with this situation. When a return parcel's tracking information shows it as delivered, a refund is automatically issued to the buyer. In some cases, a parcel may have been left with a neighbor or in a secure location.
If you have any further questions, please don't hesitate to contact us at support@….
Kind regards, your Shpock team”
To let you know, parcel never arrived anywhere, there was not even any info where it is or valid tracking details. Do you think I will ask all the road if my parcel has been delivered at their house when i do not even have any proof of delivery to track. Contacting your customer team is bllshit, not even they barely respond but is useless.
*update - as you can see their response about any questions I have. That is irrelevant. They just messing about.
17 de dezembro de 2024
Opinião espontânea
Resposta da Shpock
Hi Lony, thank you for your feedback. We'd be glad to continue discussing any further questions you have through your original ticket. Kind regards, your Shpock team
Another platform using a subscription…
Another platform using a subscription based setup. With better options like vinted, ebay and marketplace, theres simply no benefit.
Id rather they take a small cut if the item gets sold than force me to pay 99p.
Good bye shpock
20 de setembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Ilyas, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Impossible to cancel subscription says…
Impossible to cancel subscription says cancel at the bottom of page there is no cancel very poor selling service not save no lookers at items waste of time and money
12 de setembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Paul,
Thanks for your feedback. All app subscriptions can be found in your App Store settings and must be cancelled from there. We will look into presenting this information more clearly in the app, but if you require any assistance, please contact us at support@shpock.com.
Kind regards, your Shpock Team
Pure Greed
I remember using Shpock many months ago. Sold a few items to start with, but then noticed more and more scammers on the site.
With the introduction of the Shpock Wallet, even more scammers who played the system by purchasing and then stating the item wasn't as described, or damaged etc. I hence reduced my use of Shpock, and did not accept Shpock Wallet payments whatsoever.
Now I just logged into my account to give it another try and notice I need to purchase a monthly membership? I know it's only 99p, but still. It's not as though they have a huge footprint like eBay that they feed they can charge sellers to advertise - not even eBay do that any more.
Hence that's the last straw for me. I have deleted the app, and will be looking to request deletion of my account and all my details.
6 de setembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Ifti,
Thanks for your feedback! Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app.
If you have any further questions, you can always contact us at support@shpock.com.
Kind regards, your Shpock team.
Shpock
Ho usato Shpock anni fa, adesso che è a pagamento non la uso più.
Ci sono piattaforme migliori per vendere second-hand online
6 de setembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Graziella,
Thank you for your feedback. Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just €0.99, which also removes all ads from the app.
If you have any further questions, you can always contact us at support@shpock.com.
Kind regards, your Shpock team.
Wird immer schlechter.
Wird immer schlechter.
Nur noch Werbung.
War früher mal eine gute Plattform, hat sich total zum schlechten entwickelt.
Fehlt auch an der Sicherheit.
1 de setembro de 2025
Opinião espontânea
Resposta da Shpock
Hi Rainer, vielen Dank für dein Feedback. Werbung ist ein nötiger Aspekt, um die meisten Funktionen auf Shpock weiterhin kostenlos anbieten zu können. Wirf doch einmal im My Shpock-Bereich einen Blick auf unsere günstige Mitgliedschaft, mit der du alle Werbung ausblenden und uns gleichzeitig unterstützen kannst. 🙂 Viele Grüße, dein Shpock-Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.