Da hatte ich mühevoll eine Kleinanzeige in der Shpock App geschrieben, nur um am Ende zu erfahren, das dieses Inserat jetzt Geld kostet. Erstens sollte das einem vorweg gesagt werden und zweitens wer... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Schade, ich habe eigentlich immer Recht viel auf shpock verkauft aber sehe wie so viele andere auch nicht ein dafür jetzt ein Abo zu bezahlen auch wenn es nur ein Euro ist. Dann doch lieber wieder meh... Ver mais
A empresa respondeu
wer bisher glaubte YT/ FB würden die räudigsten unseriösesten Werbungen platzieren ... - der sollte Shpuck 'aus- probieren' (& sofort wieder löschen - auf keinen Fall sinnbefreit abonnieren).
A empresa respondeu
Schade, eine ehemals so vielversprechende Plattform heute zu sehen- ich weiß es ist ein Spagat, aber mit einer kostenpflichtigen Mitgliedschaft für Verkäufer... die Bewertungen zeigen es.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Shpock (“SHop in your POCKet”) is the boot sale app for beautiful things in your neighbourhood. Items are sorted by your current location, so you can browse through a vast variety of items, discover second-hand treasures or earn some money by selling your things you no longer use. We are happy to receive your feedback!
Informações de contacto
Estados Unidos da América
- shpock.com
1,7
Muito mau
5 mil opiniões
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ruined a decent selling platform…
Ruined a decent selling platform because they want to make more money. I have over 50 positive selling reviews but since they started charging people for the service they were getting for free already, I have stopped using Shpock now. Why are people going to pay for the exact same thing they were always getting for free? Dont make sense. It’s now full of annoying ads too. Oh well their loss
1 de julho de 2025
Opinião espontânea
Resposta da Shpock
Hi, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Waste of time!
I'd give it zero stars if I could. Advertised something for £45, got 9 offers, all of them timewasters. People make offers on this site, you accept the offer and then they just ghost you. It happened to me about 8 times. Finally someone bought it for £20, then started messaging me asking for a refund because they didn't like it. Then they wanted me to come and collect it!! It's more effort than it's worth, I won't bother using it again.
12 de julho de 2025
Opinião espontânea
Resposta da Shpock
Hi Spencer,
Thank you for your feedback. A positive user experience on Shpock is of utmost importance to us. If a user entered into a deal with you and then reneges on it unilaterally, you can report them via the menu at the top right in your sales chat. Our team will then review the issue and depending on the user's history so far, this may lead to a restriction or even permanent suspension of their account.
You can of course also send your report or any other questions you may have directly to support@shpock.com.
Kind regards, your Shpock Team
Gone completely down hill and is…
Gone completely down hill and is useless to use, it’s started charging to advertise, and all you get is buyers making silly bids, then if you agree a sale they say they will buy the item, then you ask them when they want to collect, do not turn up then you try to contact them with no response, it’s happened to me 9 times out of the last 10 sales I have tried to make, I then report the users to shpock to try to get there account closed for lying and being dishonest, but all they say is they are dealing with it, useless, I also have said that I do not like giving out my address to these people as in this day and age they could be up to no good, it needs to be closed down or a total revamp of how you buy and sell with it
5 de julho de 2025
Opinião espontânea
Resposta da Shpock
Hi, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we started to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you don't want to give the buyer your own address, you can always arrange to meet at a public location or send the item by post.
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
I used to sell my stuff on here but I…
I used to sell my stuff on here but I won’t any more as you have to pay to list I’m sure they have lost a lot of people
4 de julho de 2025
Opinião espontânea
Resposta da Shpock
Hi Keilee, we understand your disappointment regarding the introduction of subscription. We've implemented these changes to ensure the continued improvement and maintenance of the platform, allowing us to provide a better experience for all users. Thank you for your feedback, it helps us improve. Kind regards, your Shpock team
Spock ist eine Seite die mittlerweile…
Spock ist eine Seite die mittlerweile zum scheitern verurteilt ist, lange wird das nicht mehr dauern bis die Seite fertig ist!
4 de julho de 2025
Opinião espontânea
Resposta da Shpock
Hallo Martin, es tut uns leid, dass dir Shpock nicht gefällt. Wenn du Feedback hast, wie wir Shpock verbessern können, würden wir uns sehr freuen, dieses von dir zu erhalten. Du kannst es uns direkt an support@shpock.com schicken. Viele Grüße, dein Shpock-Team
War bei Shpock seit 2014 Mitglied als…
War bei Shpock seit 2014 Mitglied als Privatverkäufer in einer Stadt mit mehr 1 Million Einwohnern. Ich hatte in der Zeit immer die gleichen 10 bis 15 Anzeigen mit Artikeln zur Abholung online. In der ganzen Zeit vielleicht 15 Anfragen, davon vielleicht die Hälfte mit angenommen Deal, von denen ein(!) Käufer auch dann wirklich aufgetaucht und es zu einem Verkauf gekommen ist. Es gab keine Möglichkeit, Käufer, die einen trotz bestätigten Deal ghosten , schlecht zu bewerten. Inbox-Funktion gab es jahrelang nur in der App, nicht in der Desktopversion.
Der einzige Pluspunkt: bei Shpock haben die Desktop Browserbenachrichtungen für Anfragen immer funktioniert, das ist etwas das KleinanzeigenDE bis heute nicht anbietet/funktioniert.
Da das Einstellen von neuen Anzeigen bei Shpock nun kostenpflichtig ist, eh nicht mehr zu empfehlen und Zeitverschwendung. Auf KeinanzeigenDE, nebenan und sogar den Betrüger-Lieblingsportalen Facebook Marketplace und Quoka hat man größere und realistischere Chancen, seine Sachen loszuwerden und diese Portale sind alle auch weiterhin für private Verkäufer kostenlos.
3 de julho de 2025
Opinião espontânea
Resposta da Shpock
Hi M.,
vielen Dank für deine Bewertung. Es tut uns leid, dass sich deine Artikel nicht so rasch wie erwartet verkauft haben.
Du kannst Käufer nach dem Abschluss des Deals direkt unter eurem Chat bewerten und wenn du keinen weiteren Kontakt wünschst, kannst du einzelne Accounts auch blockieren.
Solltest du noch Fragen haben oder Hilfe benötigen, kannst du uns jederzeit unter support@shpock.com kontaktieren. Auch Verbesserungsvorschläge sind natürlich willkommen.
Viele Grüße, dein Shpock-Team
It’s simple enough to put things for…
It’s simple enough to put things for sale, but then nothing sales; while on other platforms it’s much easier to sell.
24 de junho de 2025
Opinião espontânea
Resposta da Shpock
Hi Umay, in order to increase your chances on a sale, we recommend regularly updating listings (e.g. price or description) if an item is not selling for a longer period of time. If you have any further questions, please don’t hesitate to contact our support team at support@shpock.com, we will be happy to help. Kind regards, your Shpock Team
There is no Customer Care. Racially abusive comments ignored by Shpock
Dear Shpock, its very disappointing that you haven't responded to my alert about the sellers suspicious behaviour in person and my two subsequent request to remove the racially abusive comments he left on my feedback. If you read the comments he erased in the private chat it is clear he is trying to provoke a reaction. My reaction was to inform your help centre and you have ignored it, 3 times! It would appear that Shpock condones this.
I have noted your reply.
Shpock didn't tackle his behaviour, you allowed him to carry on by removing my warning to other members on his profile. He must have enjoyed your 'premium' service.
If I have to purchase a premium membership to prompt you to act in accordance with your own stated policies (to stop racial abuse), then I suggest your company's priories are all wrong.
And using the GDPR as an excuse for non communication, would be laughable if it wasn't a serious issue.
25 de junho de 2025
Opinião espontânea
Resposta da Shpock
Dear Mr. Moore,
Thank you for reaching out here and bringing this to our attention. We are deeply concerned and sincerely sorry to read about the unacceptable experience you have had. We take such reports very seriously and while we will always take action, we cannot provide details regarding the action taken on another user's account due to data protection reasons. Our standard response time for inquiries can take up to two business days. However, for users who require faster assistance, priority support is included with our Premium Membership.
Should you have any further questions please contact us anytime via support@shpock.com. Kind regards, Your Shpock Team
I thank you for all the help & advice…
I thank you for all the help & advice that Shpock gave me. I ended up going into an Apple Store to finally get my problem with loading the app sorted out. It turned out that it wasn’t a Shpock issue at all. I had to delete the app from my device, then reinstall it & sign back in with a new password. Everything is now working just fine & I sincerely apologise for troubling Shpock with this problem.
6 de junho de 2025
Opinião espontânea
Resposta da Shpock
Hi Alan,
Thanks for your feedback. We are happy to hear that you were able to resolve the issues with your device.
If you need any further help with our app, you can contact us anytime at support@shpock.com.
Kind regards, your Shpock Team
Used to love Shpock
Used to love Shpock. Thought it was a glitch when I went to list an item and it kept asking me to subscribe. Looked on Google and found out Shpock now charges to sell. What a let down!! Used to list quite a bit on here but won't now. Like others have said Gumtree or Facebook Marketplace are now my go to sites. I'm sure this will be the start of Shpock's downfall. Why is it companies want more and more money from you all the time! Such a shame. Bye bye Shpock!
18 de junho de 2025
Opinião espontânea
Resposta da Shpock
Hi CW,
Thank you for your feedback. Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app.
Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future. If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
Account jetzt auch gelöscht bezahl…
Account jetzt auch gelöscht bezahl kein abo .. für nix...
12 de junho de 2025
Opinião espontânea
Resposta da Shpock
Hallo, es tut uns leid, dass dir Shpock nicht gefällt. Wenn du Feedback hast, wie wir Shpock verbessern können, würden wir uns sehr freuen, dieses von dir zu erhalten. Du kannst es uns direkt an support@shpock.com schicken. Viele Grüße, dein Shpock-Team
Rausgeworfene Zeit und Geld
Rausgeworfene Zelt und Geld.
Leider lese ich diese Bewertunen hier zu spät. Ich habe vor einem Monat überhaupt zum ersten Mal von dieser Plattform erfahren. Habe hier ein Paar Anzeigen eingestellt und auch 99 Cent bezahlt. Die Anzeigen laufen nur einen Monat und nicht 3 Monate wie hier der Support behauptet. Wie auch immer, ich dachte 1 Monat wäre genug. Nun sind 3 Wochen um und bis jetzt hat es, trotz sehr realistischer Preise, nicht mal jemand vorgemerkt. Die Seite scheint tot zu sein. Kein Mensch unterwegs gefüllt. Die Seite an sich ist irgendwie sehr unübersichtlich und bedingungs-unfreundlich - vielleicht deswegen ist kaum jemand hier aktiv.
Mir sind die umsonst bezahlten 99 Cent nicht so schade wie schade es um die unnötige Zeit für die Einstellung der Anzeigen ist.
Geisterplattform. Nach Ablauf der Anzeigen ohne mich.
11 de junho de 2025
Opinião espontânea
Resposta da Shpock
Hi Sven, beim Standard-Abonnement (€0,99) läuft die Anzeige 1 Monat, kann aber nach Ablauf kostenlos verlängert werden. So stellen wir sicher, dass die Anzeigen immer aktuell sind.
Um die Verkaufschancen zu erhöhen, raten wir Usern, deren Produkte sich leider über einen längeren Zeitraum nicht verkauft haben, diese zu aktualisieren, also z.B. den Preis oder die Beschreibung anzupassen.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Wird immer schlechter
Shpock war früher wirklich eine tolle Plattform – viele Nutzer, reges Interesse, regelmäßige Verkäufe. Leider hat sich das in den letzten Jahren stark verändert. Mittlerweile ist es richtig schwer geworden, überhaupt etwas zu verkaufen. In diesem Jahr habe ich gerade mal einen einzigen Artikel über Shpock verkauft – und das, obwohl ich exakt die gleichen Artikel auch bei einer bekannten österreichischen Konkurrenzplattform eingestellt habe, wo es deutlich besser läuft.
Grundsätzlich habe ich nichts gegen eine Gebühr – 99 Cent im Monat sind wirklich nicht tragisch. Andere große, internationale Plattformen verlangen da deutlich mehr, und das sogar pro verkauftem Artikel.
Eine moderate Monatsgebühr ist also nicht das Problem. Das Problem ist vielmehr, dass Shpock kaum noch aktive Nutzer hat und offenbar nichts dagegen unternimmt. Wenn niemand mehr kauft, dann stellt sich für mich natürlich die Frage: Wofür soll ich überhaupt noch zahlen?
Noch unverständlicher ist für mich, dass Shpock anscheinend keinerlei Anstrengungen unternimmt, um Nutzer auf der Plattform zu halten oder neue zu gewinnen. Die App und das System stagnieren, Innovationen bleiben aus. Dabei gäbe es so einfache und sinnvolle Möglichkeiten, das Vertrauen zu stärken und Verkäufe wieder anzukurbeln – zum Beispiel ein optionales, integriertes Versand- und Bezahlsystem, bei dem Käufer bei Bedarf eine Art Käuferschutz dazubuchen können und die dafür anfallende Gebühr selbst tragen. So würden die Verkäufer keine zusätzlichen Kosten haben, und Shpock könnte trotzdem daran verdienen.
So ein integriertes Versand- und Bezahlsystem hat mittlerweile jede der bekannten Verkaufsplattformen in Deutschland und Österreich.
Wieso also schaut sich Shpock nicht bissl was von anderen Verkaufspattformen ab?
Fazit: Die Idee hinter Shpock war gut, aber die Umsetzung lässt inzwischen stark zu wünschen übrig. Wenn sich nichts ändert, wird die Plattform vermutlich nicht mehr lange überleben. Sehr schade.
9 de junho de 2025
Opinião espontânea
Resposta da Shpock
Hi,
viele Dank für deine Bewertung. Wir bemühen uns stetig, unsere Plattform durch neue Funktionen zu verbessern, wobei Feedback wie deines sehr wichtig für uns ist.
Aktuell bieten wir zwar keine integrierte Versandoption an, du kannst jedoch deinen PayPal-Account mit Shpock verbinden, um so Zahlungen deiner Käufer sicher entgegenzunehmen. Gleichfalls kannst du als Käufer direkt in der App über PayPal mit Käuferschutz bezahlen.
Solltest du Fragen zu dieser oder anderen Funktionen haben, melde dich jederzeit unter support@shpock.com bei uns. Wir helfen dir gerne weiter. Selbstverständlich freuen wir uns auch über weiteres Feedback.
Viele Grüße, dein Shpock-Team
GREEDY GOODBYE
Started as a great place to sell and buy from for free. Got greedy and now charge. Not for me. I have closed my account after 6 years and use Gumtree and Facebook marketplace as they are free,,PS they also do the old pay £1 for a month BUT then you have to cancel it to stop them from keep taking your money. I'm sure some people forget to cancel and are still paying 😡😡😡🚨PPS why do you send the same copy and paste reply to everyone. Gumtree and Facebook marketplace are free and not greedy so you will continue to loose thousands of users and how do you think for the sake of £1 that will help you.🚨
4 de junho de 2025
Opinião espontânea
Resposta da Shpock
Hi Tom, thank you for your feedback. In order for to become a sustainable platform and reduce our dependence on advertising, we started to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Resposta da Shpock
Hi Steven, we understand your disappointment about the subscription. It helps us maintain and improve Shpock. We appreciate your feedback and are always looking for ways to enhance our service. For any questions or suggestions, please contact us at support@shpock.com. Kind regards, your Shpock team
Resposta da Shpock
Hi Helmut, vielen Dank für deine liebe Bewertung, wir haben uns sehr darüber gefreut! Viele Grüße, dein Shpock-Team
Used this app for years but now they…
Used this app for years but now they want to charge to list items.
Ebay from now on, shpock now uninstalled. Same really.
26 de maio de 2025
Opinião espontânea
Resposta da Shpock
Hi Dwardo, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
not free to list anymore steer clear
used to be free to list just went to upload some more stuff and charging me to sell!
no thanks i’ll use the free platforms!
the reviews on here speak for themselves!
24 de maio de 2025
Opinião espontânea
Resposta da Shpock
Hi Katie, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Having to pay to sell now?
Having to pay to sell now?? on a platform that isn't rated highly or isn’t as popular as other free apps is doomed to fail.
Such a shame it’s no longer free to sell.
23 de maio de 2025
Opinião espontânea
Resposta da Shpock
Hi John, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Shpock ist leider seit Jahren tot
Shpock ist leider seit Jahren tot. Ich habe so oft zum Support geschrieben, die sollen was dagegen machen, dass keine unrealistischen Preisangebote möglich sind. Dieses bestimmte Klientel hat die anfangs so tolle Plattform total kaputt gemacht mit ihrer Aufdringlichkeit. Jetzt treiben diese Typen halt wieder auf willhaben ihr Unwesen.
18 de maio de 2025
Opinião espontânea
Resposta da Shpock
Hallo Martin, es tut uns leid, dass dir Shpock nicht gefällt. Wir haben uns dein Feedback notiert und werden uns Gedanken dazu machen. Solltest du noch Fragen haben, kannst du support@shpock.com jederzeit kontaktieren. Viele Grüße, dein Shpock Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.