Shurgard Self Storage - Chadwell Heath Opiniões 

43
TrustScore: 4.5 em 5

4,3

Freshwater Road 83, RM8 1RX Dagenham, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I cannot fault the customer service that I have received when visiting the store today. Firstly the air con was much needed and then to be greeted with a pleasant smile and great energy from Cheryll.... Ver mais

Classificada 5 em 5 estrelas

I signed up online easily - but missed next step guidance which came in an email - but had excellent step by step help when i called customer service. Access went smoothly through gate, parking a litt... Ver mais

Classificada 3 em 5 estrelas

I had a storage space in their Chadwell Heath branch for a couple of years. The service was always good and friendly. The app is great for gaining access. What I didn't like was the car park bei... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to book a storage space with the option of whether to buy keys or not. App is very easy to use to access the storage site and units - once you’ve downloaded it and set it up (would recommend doin... Ver mais


Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Local de armazenamento
  3. Armazém

Sobre Shurgard Self Storage - Chadwell Heath

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contacto

  • Freshwater Road 83, RM8 1RX, Dagenham, England, Reino Unido

4,3

Excelente

TrustScore: 4.5 em 5

43 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(43)

6980 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very good support

Very good support from the staff on duty. Sheryl- I think - was the name who helped with doors, mobile apps etc.
Overall i have to say this was an impressive customer support performance.

18 de abril de 2025
Classificada 5 em 5 estrelas

Perfect

Perfect.
Realised I had booked a unit that was too small. In the moment had a slight panic however Terry, who helped me that day, was BRILLIANT! He organised a bigger unit straight away, reassured me and went over all the paperwork with me.
I cannot express how helpful, professional and genuinely nice Terry was. Fantastic.
Very happy I went with Shurguard and will be highly recommending.

20 de março de 2025
Classificada 4 em 5 estrelas

positive experience

My experience has been positive so far. The processes for booking and using the facilities were straightforward. The staff I have encountered have been polite and helpful.

28 de fevereiro de 2025
Classificada 5 em 5 estrelas

Honestly

Honestly, super straight forward and very helpful people. Great prices for the sizes and super flexible too. Highly recommend them.

16 de fevereiro de 2025
Classificada 5 em 5 estrelas

Great telephone help!

I signed up online easily - but missed next step guidance which came in an email - but had excellent step by step help when i called customer service. Access went smoothly through gate, parking a little tight but ok, unit is perfect size, staff on hand at site was great taking us directly to unit and explaining whats what. Thumbs up all round.

18 de novembro de 2024
Classificada 4 em 5 estrelas

Great deal, but pls have a responsive helpline

I am very happy with the good deal I got at Shurgard Chadwell Heath. The place was very nice.
Would have given a 5 star, but I had issues with access.
I found it very frustrating when I could not gain access to the storage facility on the scheduled day, even though I had done the required ID check physically at one of Shurgard offices. There should be a responsive help line that we can call when we have issues gaining access. Imagine hauling all my items to the location, and having to haul them back home, and then back to the storage again the following day.

10 de outubro de 2024
logótipo da Shurgard Self Storage - Chadwell Heath

Resposta da Shurgard Self Storage - Chadwell Heath

Hello, thank you for taking the time to give us your feedback. In order to help us improve our services in the future, please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

Classificada 1 em 5 estrelas

No internet connection

No internet connection? Then you have no access.
If everything is reliant on the internet, at least provide customers with a wi-fi signal.

28 de setembro de 2024
Classificada 5 em 5 estrelas

Easy to book a storage space with the…

Easy to book a storage space with the option of whether to buy keys or not. App is very easy to use to access the storage site and units - once you’ve downloaded it and set it up (would recommend doing this before you go for the first time). Be prepared to pay for insurance which is not optional on top of the actual rental fee. But overall is very accessible and juts what we need at the moment.

13 de agosto de 2024

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