Shurgard Self Storage - Edgware Opiniões 

122
TrustScore: 4.5 em 5

4,3

250 Burnt Oak Broadway, HA8 0GA London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wanted to say special thank you to both Marcus and Brad for excellent and very quick service at Burnt Oak branch in Edgware. They were both welcoming and very efficient at their work. They have... Ver mais

Classificada 5 em 5 estrelas

- extremely efficient booking service via the phone; - slick and intuitive completion of the process via immediate follow-up emails and online uploads; - swift swapping out the unit for a larger... Ver mais

Classificada 5 em 5 estrelas

You have people that care working there. They were helpful, patient and even stayed a few minutes past closing time to help me. The storage expenses itself is absolutely amazing!!! The self... Ver mais

Classificada 5 em 5 estrelas

Great location, plenty of sizes to choose from. Customer service is brilliant! BRAD was very accommodating, honest about charges and options, helped me figure out whats the exact storage i need. He wa... Ver mais


Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Local de armazenamento
  3. Armazém

Sobre Shurgard Self Storage - Edgware

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contacto

  • 250 Burnt Oak Broadway, HA8 0GA, London, Reino Unido

4,3

Excelente

TrustScore: 4.5 em 5

122 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 48 horas

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4,3

Todas as opiniões

(122)

7090 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Illegal rent gouging

I am a Shurgard customer currently and I agreed and signed a contract at a certain price. Now I received a notice of a 35% price increase for the unit rent which I neither consented to, nor is it specified in my contract. I've only rented for 3 months at the time of writing this review which is way too soon to even consider a rent increase. I'm not even around to go and move my stuff so I'd be stuck paying it. I'm sure this is illegal and I'm considering taking them to court.

28 de fevereiro de 2024
Opinião espontânea
logótipo da Shurgard Self Storage - Edgware

Resposta da Shurgard Self Storage - Edgware

Dear customer, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together.

Classificada 1 em 5 estrelas

Never trust storage companies

I visited your site and saw the space that I needed. I was encouraged to do the paperwork on line. I went on the web selected the storage space needed. Here is the but, there is default that gives you the "value added"storage. I did not see this. This is according to the company. What I then got was a space with a sloping roof. This was sold as the sq feet purchased. So crooked. I then had to buy the original space that I saw and the prices had gone up because of demand. Why can't you guys be straight and honest? I am sure you will give the usual excuses. I will add the staff on the floor are great this is not their fault.

30 de novembro de 2023
logótipo da Shurgard Self Storage - Edgware

Resposta da Shurgard Self Storage - Edgware

Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Classificada 5 em 5 estrelas

Awesome Brad

Well what can I say about my dear Brad! He went over and beyond to make sure we were satisfied with our choice of size. We think he needs a raise and a promotion because he's the best man Shurgurd has ever employed. His smile and mannerism is awesome.
Go Brad!!!!!

14 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Received excellent service…

Received excellent service and help from Yusuf and Bradley, good experience and knowledge and helped show me around and settle in. Definitely recommended.

5 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service from Ahmed and brad

Ahmed and brad we brilliant in their service today.
Felt very welcomed
Prices and T&C's were clear cut, no dodgy sales tactics here.
Was shown my unit with no rush
Very happy with the edgware shurgard branch.

9 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best customer service and storage experience

You have people that care working there.
They were helpful, patient and even stayed a few minutes past closing time to help me.

The storage expenses itself is absolutely amazing!!!
The self entrance with the security method, the carts and boxes, the automatic lights turning on while going deeper, the amazing staff.

Thank you for a great service.

29 de agosto de 2023
Classificada 5 em 5 estrelas

Best storage in NW London

Great location, plenty of sizes to choose from. Customer service is brilliant! BRAD was very accommodating, honest about charges and options, helped me figure out whats the exact storage i need. He was very transparent and helpful all the way, top guy! The process is straight forward, the building very secure but still have the option to get in and out as you wish.

16 de julho de 2023
Opinião espontânea

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