It was nice and easy. Well explained by Alex on security, times of opening hours to access storage and office opening hours. Contracts were all done online and emailes which was great. Keenan and Ale... Ver mais
Localização
Alterar localização185 Freston Rd, W10 6TH London, GB
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Leia as opiniões dos outros
Shurgard Kensington is the best place for storage in London. I would highly recommend Kapil who was so nice and explained everything about the storage to me. Will definitely recommend everyone to go t... Ver mais
Thank you Keenan for your help. Excellent customer service he went through ever detail with me and made sure I understood what I was signing. Would highly recommend
Staff are great but the paperwork is over the top as is the need for people to have a drivers licence or passport. I have both but many people dont and you will not accept other forms of legal, govern... Ver mais
Informações sobre a empresa
Sobre Shurgard Self Storage - Kensington
Escrito pela empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito pela empresa

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Informações de contacto
185 Freston Rd, W10 6TH, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
At least I got my refund back
It took two months to get an answer from the person in charge to get the refund of my train due to a delay on their side to retrieve my belongings... but I least I got it now.

Resposta da Shurgard Self Storage - Kensington
Ok been using Shurgard KENSINGTON for …
Ok been using Shurgard KENSINGTON for over 15 years on and off - needed storage at Kensington for under a month - £1 first months rent highly visible - moved out within period now charging me £175 because no written notice given or explained - basically you need to give notice the same time you take out the £1 a month contract- NOT EXPLAINED BY THE STAFF WHO SERVED ME ON THE DAY I TOOK OUT THE CONTRACT/ SHURGARD-I recommend all my business colleagues to use your services but now I don’t have that confidence- SHURGARD I WILL REMOVE THIS REVIEW IF YOU CAN CONSIDER MY CASE THANKS JASON

Resposta da Shurgard Self Storage - Kensington
Excellent service AHMED was amazing…
Excellent service AHMED was amazing person
Over the summer Shurgard have hiked my…
Over the summer Shurgard have hiked my storage costs by nearly 20% without any prior notice, and also come off the direct debit payment system, the most secure automatic payment system with the best safeguards, without notice. This is unacceptable and I will stop using them.

Resposta da Shurgard Self Storage - Kensington
A pleasant easy transaction signing up
A pleasant easy transaction signing up. Perfect size container for my use.
The staff very helpful and the site…
The staff very helpful and the site very clean And neat
Helpful
Helpful, professional, efficient and friendly service. Great price and ideal facilities.
Great staff here
Great staff here, very friendly and the place is very clean
Great service in this place
Great service in this place. Very professional and super helpful here. Will definitely highly recommend
Thank you Crystal
I was looking for a storage at the Kensington Shurgard and thanks to Crystal I got the perfect storage, she was very perfectional, welcoming, very understanding and clear on explanations, I couldn't have hoped for a better agent, I would gladly advice anyone to seek her on help with a storage as she really dose care and she's unbelievably friendly. Thank you.
good service
Mr Kapil was very helpful and also…
Mr Kapil was very helpful and also considerate on how to navigate the process
Great service at Kensington Shurgard
Great service at Kensington Shurgard.
Crystal and Kapil were super helpful.
I now have great storage and easy to get to. Highly recommend this branch to anyone.
Shurgard Kensington is the best place…
Shurgard Kensington is the best place for storage in London. I would highly recommend Kapil who was so nice and explained everything about the storage to me. Will definitely recommend everyone to go there.
Great service
I have been using Shurgard for the past year while moving in between countries for work. The communication has been great and they have been very helpful throughout with quick attention and responses to my request
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