The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... Ver mais
A empresa respondeu
50 Willis Way, BH15 3SY Poole, GB
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The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... Ver mais
A empresa respondeu
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... Ver mais
Very accessible location. Staff are always lovely. The reception and facilities are always spotless. I've had a unit here for a long time now
In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... Ver mais
Escrito pela empresa
Escrito pela empresa

50 Willis Way, BH15 3SY, Poole, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
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Shurgard Poole are always very good with their communications and when they made changes to their entry system in Poole, upgrading it, they were brilliant in helping me get to the information I needed. They always keep me updated when the Charity I Volenteer for are late in paying which is helpful to not get locked out of our storage unit. Brilliant Service. I would use them personally if I needed to move or needed extra storage.
Complete professional experience and smooth operation. Very impressed and a easy 5 stars! The two female office staff were really helpful and keen to support and explain in detail the process. If you have storage needs I would highly recommend.
The whole experience has been straight forward, the unit spotlessly clean and the staff have been so helpful.
My experience at Poole Shurgard is great and I am happy with the services provided by Gina. Great company!
We have been using Shurgard poole over the last couple of years for storage while we renovate and finally move to our new home.
We have been very impressed with the helpful staff and facility's available. Especially Gina in the office who has been very helpful throughout
We Highly reccomend.
S Lawford
Great friendly and efficient staff. Easy access to the facility and a great deal. Ideally located and easy parking. Well done!
We have had storage with Lok n Store now Shurgard over a year and had a recent query we needed help with. As always staff were very helpful specifically Gina who dealt with us in a profession and good humoured way
Thank you !
Easy access to outside storage containers and friendly and helpful service 👌
5***** service, the ladies here at Poole are amazing and nothing is to much trouble 😀
The staff always cheerful and very helpful. Had a lock up there for a couple of years and there has never been any problems regarding access, the lifts have never malfunctioned and the premises clean and well maintained and most importantly, extremely secure. The change of ownership from LoknStore to Shurgard went through seemlessly. The girls Gina & Michelle always give you a cheery smile hello when we signed in and thank you when we sign out. Today we settled up and removed all of our possessions today but we would always use their facilities in the future. Thank you all.
Very easy to sign up and simple handover of the unit when we arrived. There is easy access and everything is clean and tidy. Very happy.
Staff are brilliant very helpful. Easy to use and easy to get to storage unit.
Also loos which I find really helpful when your there for a while
Friendly pleasant showed h&s the locker and gave us the key.
Would highly recommend them to look after your belongings.
Moving homes can be incredibly stressful, but Shurgard made the process so much easier.
I needed to move all my belongings over two days in preparation for completion, and the staff at Shurgard were exceptional. They were extremely helpful and friendly, happily assisting with opening and closing the bay as I made multiple trips across the two days. Their support and flexibility were invaluable during such a hectic time. Highly recommend!
It’s my first time to use self-storage. Gina helped me through to find the perfect storage unit. Gina’s professional help was impressive. She had great patience and thoughtfulness in search of the most ideal storage for me. She gave clear explanation of everything, and did excellent follow-up. Thank you so much, Gina.
Great Service. Always greeted with a smile.
Would 100% recommend the team at the Poole Branch.
The staff are very helpful and friendly
It's clean and tidy, ver easy to move around
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