Shurgard Self Storage - Rotterdam Stadionweg Opiniões 

170
TrustScore: 5 em 5

4,8

Stadionweg 35A, 3077 AP Rotterdam, NL


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ik vind dat Shurgard het goed hebben gedaan omdat vanaf begin was het duidelijk wat ze aan mij zouden gaan aanbieden. Ik had verteld waarvoor ik de ruimte nodig had en welke spullen dat ik zou gaan... Ver mais

Classificada 5 em 5 estrelas

Ondanks het feit dat we een half uur te laat op de afspraak waren werden we vriendelijk onthaald en kregen we een volledige, duidelijke uitleg. We hebben ondertussen alweer onze opslagruimte bezocht... Ver mais

Classificada 5 em 5 estrelas

De informatie vooraf was duidelijk en eerlijk. De ontvangst bij de bezichtiging was excellent. We werden zo netjes en vriendelijk geholpen op locatie Stadionweg R’dam! Top! Het was oprecht een gezelli... Ver mais

Classificada 5 em 5 estrelas

Duidelijk uitleg en heel goed geholpen door deze vriendelijke dame! Zeer tevreden! Nam echt de tijd.


Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Local de armazenamento
  3. Armazém

Sobre Shurgard Self Storage - Rotterdam Stadionweg

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contacto

  • Stadionweg 35A, 3077 AP, Rotterdam, Holanda

4,8

Excelente

TrustScore: 5 em 5

170 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 98% das suas opiniões negativas

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4,8

Todas as opiniões

(170)

7015 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Well done Shugard Team

The booking was very easy and straight forward. The app system is on the latest standard and works very well.
Best was the gentlemen who gave me all the introduction and explaination.
Well done from the employee as he seemed to like what he was doing

1 de dezembro de 2024
Classificada 3 em 5 estrelas

Shurgard Self Storage on Rotterdam…

Shurgard Self Storage on Rotterdam Stadionweg has a mix of both positive and negative experiences. The customer service was helpful in resolving contract issues and finding budget-friendly units. However, some customers have faced unexpected additional charges due to the 30-day notice period, making the initial offer seem less appealing. Maintenance issues, like a problematic door, also impacted the experience for some. While staff can be friendly and detail-oriented, not all interactions have been satisfactory. Overall, it's important to clarify terms and conditions upfront to avoid misunderstandings.

5 de novembro de 2024
Opinião espontânea
logótipo da Shurgard Self Storage - Rotterdam Stadionweg

Resposta da Shurgard Self Storage - Rotterdam Stadionweg

Bedankt! Fijn dat u de tijd nam om ons uw feedback te geven. Het spijt ons dat u geen positieve ervaring had bij uw Shurgard vestiging.
Stuur uw klant-ID en telefoonnummer naar info@shurgard.nl zodat we contact met u kunnen opnemen en u kunnen helpen.

Classificada 5 em 5 estrelas

Het was supersnel geregeld

Het was supersnel geregeld. binnen 30 minuten vanaf de online aanvraag konden we onze spullen opslaan.

De locatie is schoon, deuren en liften zijn makkelijk te bedienen met de app en het is makkelijk bereikbaar. Verder is het personeel erg vriendelijk.

3 de novembro de 2024
Classificada 5 em 5 estrelas

Good introduction

Good introduction, thorough explanation on how to access the storage unit. I got in and was able to store luggage and furniture that wasn't able to fit my current housing situation without much trouble on the first try thanks to the service when we picked up the keys. Thank you for the compassionate service.

30 de maio de 2024
Classificada 5 em 5 estrelas

Very informative introduction

Very informative introduction. The facility is quite high tech that you can enter in and out using a phone application. It's easy and safe so you do not have to exit your car when coming to the location at night. As a women this is great to me. The warehouse is super clean and cameras are everywhere.

19 de outubro de 2024
Classificada 1 em 5 estrelas

Such a scam

Such a scam.
I was told I can use the storage for 1 euro for first month + costs of insurance and the lock. It came all together to around 60 euros, I paid when picking up my lock. I only used to storage for 2 weeks. After that I was charged additional 77 euros, because the 'notice' period is 30 days....so basically you cannot use this 'offer' of 1 euro for first month. Scammers and liers, just like most capitalistic service in the Netherlands. It's very sad to see how big companies like Shurgard take money for NOTHING form ordinary people. Sure, charge me 70 euros for an empty space I didn't even use, because that is your policy. Jozef K. would love this.

PS. After your reply Shrugard I can only add that your colleague did give me ''all'' the info over the phone prior to booking and even though I stated very clearly I'll be using the storage for 2 weeks only, I was still charged for the 30 days notice period. Your reply is just as soulless and cold like the storage space you rent and the audacity you have to write you believe that your prices are fair speaks for itself.

2 de setembro de 2024
Opinião espontânea
logótipo da Shurgard Self Storage - Rotterdam Stadionweg

Resposta da Shurgard Self Storage - Rotterdam Stadionweg

Hello, we are sorry to read you did not receive all the information on pricing you needed. Our on-site managers are available during office hours to answer any questions on storage and pricing. Unlike many other storage providers, all available units and prices are shown online, including our special offers.
The only extra costs new customers need to pay are a one-off administration fee and a unique sealed lock to your storage unit to guarantee no one else can access your belongings. Although all our facilities are fully insured, you still need to get an insurance to cover your stored items. Our rental prices can’t include this because the cost depends on the value of your goods. You can find all the information on pricing on https://www.shurgard.co.uk/self-storage/why-shurgard/self-storage-prices. We are confident that the overall cost of your storage at Shurgard offers great value in the market and thank you for storing with us.

Classificada 4 em 5 estrelas

Vriendelijk, schoon, kost relatief veel.

Hele goede ontvangst, vriendelijke geholpen en rondgeleid. Er hangt een sfeer van mogelijkheden. Wij hadden 3m gehuurd, maar bleken dat niet nodig te hebben. Konden we nog dezelfde dag onze spullen naar een 1.5m verhuizen - werd niet moeilijk over gedaan!

Kostenplaatje is echter hoog en niet heel transparant. Er loopt nu een aanbieding, maar het is als consument niet duidelijk wanneer de aanbieding gaat aflopen. Dat heeft serieuze invloed op de prijs, wat een beperkende factor kan zijn.

26 de setembro de 2024
Classificada 5 em 5 estrelas

Erg prettige vestiging

Erg prettige vestiging. Heel fijn geholpen door de medewerkers die de opslagruimte en alle mogelijkheden hebben uitgelegd. Erg fijn dat je er met een busje in kan rijden en dat er grote steekwagens klaar staan voor een efficiëntere verplaatsing van spullen.

13 de setembro de 2024

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