Shurgard Self Storage - Tottenham Opiniões 

71
TrustScore: 4.5 em 5

4,5

Garman Road 45-47, N17 0UR London, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Adil was really nice and showed me how everything worked and was very helpful. The App used to access the storage unit is great and works really well and the overall storage facility was clean and th... Ver mais

Classificada 5 em 5 estrelas

So easy to book, verify ID and turn up out of office hours which isn’t possible with other storage places. Seamless process at what can otherwise be a stressful time. Really well designed by someone w... Ver mais

Classificada 5 em 5 estrelas

I recently needed temporary storage while moving house and chose Shurgard in Tottenham. booking process was smooth. I reserved online and completed the process in person . The staff were incredib... Ver mais

Classificada 5 em 5 estrelas

First time storage unit user and it’s safe to say my experience so far with Shurgard Tottenham has been excellent. I was able to rent my unit online, and the next day visit site for the first time, wh... Ver mais


Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Local de armazenamento
  3. Armazém

Sobre Shurgard Self Storage - Tottenham

Escrito pela empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito pela empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informações de contacto

  • Garman Road 45-47, N17 0UR, London, England, Reino Unido

4,5

Excelente

TrustScore: 4.5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 93% das suas opiniões negativas

Geralmente responde em 48 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(71)

7546 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Service Doesn’t work

Bluetooth Key doesnt work, the idea of not having anybody on site is business suicide, phone support told me that there was nothing that they could do to help and kept slamming the phone down.
We had a van load of boxes and bits that then had to be unloaded and then re-loaded again the following day. Have looked elsewhere for something that is fit for purpose.

4 de fevereiro de 2025
logótipo da Shurgard Self Storage - Tottenham

Resposta da Shurgard Self Storage - Tottenham

Hi. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

Classificada 5 em 5 estrelas

Amazing!

Great service, very easy to access and the staff was very helpful. Would definitely recommend.

28 de janeiro de 2025
Classificada 1 em 5 estrelas

Shurguard is a rip-off.

Shurguard is a rip-off.
On top of storage, they charge you extra for insurance despite 'already being insured'. This should be INCLUDED in the monthly fee.
They charge you a ridiculous amount of money for a special lock that only fits their units.
You now have to enter using an app, but sometimes their system/wifi does not always work for example at Tottenham
The gates at Tottenham weren't working properly and were opening and closing on their own
There is litter all around the premises - why does no-one clean this up?
The toilet at Tottenham was out of order, both myself and another customer needed it. Don't you legally need to have a working toilet?
I was cheekily charged for a lock and key despite stating I had my own and being told I would not be charged.

26 de janeiro de 2025
Opinião espontânea
logótipo da Shurgard Self Storage - Tottenham

Resposta da Shurgard Self Storage - Tottenham

Hello Jonathan, we are sorry to read you did not receive all the information on pricing you needed. Our on-site managers are available during office hours to answer any questions on storage and pricing. Unlike many other storage providers, all available units and prices are shown online, including our special offers.
The only extra costs new customers need to pay are a one-off administration fee and a unique sealed lock to your storage unit to guarantee no one else can access your belongings. Although all our facilities are fully insured, you still need to get an insurance to cover your stored items. Our rental prices can’t include this because the cost depends on the value of your goods. You can find all the information on pricing on https://www.shurgard.co.uk/self-storage/why-shurgard/self-storage-prices. We are confident that the overall cost of your storage at Shurgard offers great value in the market and thank you for storing with us.

Classificada 5 em 5 estrelas

Wonderful storage experience

I’m grateful for how quick it is to get a quote and move in to the storage and also how fast it is to do a storage swap if a larger storage is needed.
Staffs are friendly and it is nice having a flexible and late closing time

25 de outubro de 2024
Classificada 5 em 5 estrelas

Extremely helpful

The lady at reception went above and beyond to really help me with my storage unit and my contract. Thank you

22 de dezembro de 2024
Classificada 5 em 5 estrelas

Excellent services

Excellent services

15 de setembro de 2024
logótipo da Shurgard Self Storage - Tottenham

Resposta da Shurgard Self Storage - Tottenham

Hello Ahtesham,

Thank you for your kind words and for rating our services so highly. We're delighted to hear that you had an excellent experience with us.

Your Shurgard Team

Classificada 5 em 5 estrelas

My recent experience at Shurgard Tottenham

My recent experience at the Shurgard storage facility in Tottenham was exceptional and exceeded my expectations. Several key factors made my experience truly great.

Firstly, the customer service was outstanding. Sayhan, in particular, was incredibly helpful. He patiently answered all my questions, provided a thorough tour of the facility, and guided me step-by-step through the process of setting up my storage unit. His professionalism and friendly demeanor made a significant difference.

The facility itself is top-notch. It’s evident that Shurgard places a high priority on cleanliness and security. The premises are well-maintained, and I felt reassured by the robust security measures in place. The accessibility and ease of use of the storage units are also commendable, making it simple for me to access my belongings whenever needed.

Moreover, the company’s commitment to customer satisfaction is clear. The transparent pricing and flexible rental terms are great advantages, catering to various storage needs without hidden surprises.

One area for improvement could be the extension of opening and closing times. Personally, it would have made my day logistically more efficient if I could have been at the storage unit an hour or half an hour earlier.

Overall, Shurgard in Tottenham stands out for its excellent service, secure and clean facilities, and customer-focused approach. I highly recommend them for anyone in need of reliable storage solutions.

5 de julho de 2024

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