Sideexcept Opiniões 

7
TrustScore: 3 em 5

3,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

7 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(7)

7 opiniões nos últimos 12 meses

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Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The item for sale was MISREPRESENTED

The item for sale was MISREPRESENTED! In the video, it showed a steel torsion bar approximately 1.5mm thick. Upon delivery, the item came with a 3mm thick PLASTIC torsion bar.
This means 2 things, 1) the torsion bar cannot fit into a padlock keyhole and 2) the PLASTIC torsion bar would bend and snap in a larger keyhole, yet the 3 x 1.5mm steel probes would serve no purpose in the larger key hole! I Contacted the seller via email and received replies on more than 3 occasions, trying to remedy the issue. The final received email apologised to me stating they were only a mailing agent and not the actual business supplier. They first offered me a 4 Euros refund, then they upped it to 8 Euros. This was quoted as being for the high postage rate to return the items. This would mean that in FACT, I would have still have paid 26 Euros to keep the 2 purchased devices, which still CANNOT BE USED! In the UK, the trades descriptions Act protects customers from being mis-sold items and usually protects against companies MISREPRESENTING their products. STEER CLEAR of this company, if my experience is anything to go by. Had there been a STEEL Torsion bar supplied and as demonstrated in their sales video on Facebook, I would not have needed to go through this pain! I am currently awaiting the outcome of my Pay Pal case in regards to this purchase. Also, I was asked to submit a review on the sideexcept.com feedback review via direct email to me under Order Number 56510M105177. Most of the above was sent to them on Sunday 16th August 2026. I have registered this feedback for the purchase date and not the 4 follow-up email dates, attempting to return the 2 items and get a full refund with no postage costs levelled against me!

22 de julho de 2026
Opinião espontânea
logótipo da Sideexcept

Resposta da Sideexcept

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@sideexcept.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Classificada 4 em 5 estrelas

Not exactly what expected

Product received is of good quality and condition but not exactly as advertised. The books are much smaller than how they're portrait in the commercial and the pens feel a little fluffy or weak. Over all is a good purchase just not exactly what expected.

5 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Malísima calidad

Malísima calidad, no se parece en nada a lo que compré. Un engaño.

6 de agosto de 2026
Opinião espontânea
logótipo da Sideexcept

Resposta da Sideexcept

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@sideexcept.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Classificada 2 em 5 estrelas

I ordered an item in May

I ordered an item in May. It's August 4 and I still haven't received it. They are showing that it's in the USA but I no longer want the item. I wouldn't use this company again.

4 de agosto de 2026
Opinião espontânea
logótipo da Sideexcept

Resposta da Sideexcept

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@sideexcept.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Classificada 3 em 5 estrelas

Net niet...

Voelt slapjes aan. De haak om de cylinder te draaien is van plastic en te dik om in slot te passen. Op foto werd een dunne ijzeren haak getoond.

2 de agosto de 2026
Opinião espontânea

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