Sigma Sports - Hampton Wick Opiniões 

1341
TrustScore: 5 em 5

4,8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that wa... Ver mais

Classificada 4 em 5 estrelas

Ordered via online on Wednesday, arrived in shop on Friday and saddle fitted perfectly to my specifications by Finn and Mathew on a busy afternoon before the Bankhols w/e. The Kask helmet was the righ... Ver mais

Classificada 5 em 5 estrelas

Purchased my first pair of Universal Colours Mono Bib Shorts 2.0 - UC Navy - L I'm 195 cm tall and 71 kg these fitted with just the right compression in the legs and pad narrow and comfortable. Bib s... Ver mais

Classificada 5 em 5 estrelas

Salvo is the best example of Customer service you could have. He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again. Salvo went above and beyond to accommodate... Ver mais


Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de acessórios para bicicletas
  3. Loja de artigos de corrida

Escrito pela empresa

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Escrito pela empresa

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Informações de contacto

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Reino Unido

  • 0333 006 8833

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,8

Todas as opiniões

(1341)

3735 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent experience

Really easy ordering process for click and collect in store. Competitively priced. Great friendly and professional in store collection experience.

26 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a wheel in July

I ordered a wheel in July. I was sent through a payment link and duly made payment. Having heard nothing I rang and was informed that I should have rung and confirmed payment and the wheel had not been ordered. This surprised me as I would have thought someone would reconcile payments to orders. The wheel was then ordered and I was told seven days was normal. I heard nothing for 10 days and rang again. The wheel had been delivered that morning and I picked it up. The wait was more than three weeks. All I received was an apology. This is very poor customer service

22 de agosto de 2026
logótipo da Sigma Sports - Hampton Wick

Resposta da Sigma Sports - Hampton Wick

Hi Richard,

Thank you for taking the time to leave your review.

I am sorry that your experience was a negative one. I do appreciate that this is frustrating to have had to wait so long, unfortunately with manual payments we are not notified when a payment is made and rely on the customer notifying us in order to apply the payment, my colleague did mention this in his email to you at the time.

I am glad to hear that you have now collected your wheel.

If there is anything further we can assist with please do let me know.

Many thanks,

Chris
(Customer Care Manager)

Classificada 3 em 5 estrelas

Good service from Sigma sports but let…

Good service from Sigma sports but let done by Royal Mail who were supposed to deliver yesterday but still not received, already 2 days late

21 de agosto de 2026
logótipo da Sigma Sports - Hampton Wick

Resposta da Sigma Sports - Hampton Wick

Hi Alan,

Thank you for taking the time to leave your review.

I'm sorry to hear that Royal Mail have not been able to deliver to you yet. It looks as though they have encountered some issues delivering to you.

I will reach out to you directly in order to offer some assistance.

Many thanks,

Chris
(Customer Care Manager)

Classificada 5 em 5 estrelas

Willam’s service

Willam served me. He was superb, his advice and Knowledge on shoes and socks was first class. He also discussed wider subjects of potential bike insurance and frame sizing. I’ll certainly return

21 de agosto de 2026
Classificada 5 em 5 estrelas

Mathew is a complete legend

Mathew is a complete legend. Dealt with him a few times he’s always effortlessly so efficient. I needed a SL9 frame I looked world wide, everyone said 6-9 months he got it for me within 8 days. I’m very grateful. Thank you again.

21 de agosto de 2026
Classificada 5 em 5 estrelas

The service team did a great job on my…

The service team did a great job on my 10 year old Scott Foil, even suggesting i have a silver service rather than the gold i had booked as the wheels were new.
The bike rode like a dream this weekend which make the sport so much more enjoyable.

20 de agosto de 2026
Classificada 5 em 5 estrelas

Grevil F7, custom parts and exceptional service.

Grevil F7 purchase with a lot of tweaks and modifications (as you do...). I was on a bit of a time deadline before a Spanish gravel adventure. A little miscommunication at Sigma meant it wasn't ready the day I was meant to pick up. PANIC!

No problemo! The store pulled a rabbit out of a hat, finished the bike fettling, and hand-delivered it to my home (2+ hrs drive away!) before I left! Schweeeeet. :-)

My requested dimensions, set-up and tweaks were spot on, and the (FOC) gtecnique ceramic coat is surreal - dirty bike + hose = clean bike! Yay.

I only leave reviews when things are out of the ordinary (good and bad), and Sigma turned a potential disaster into a huge win and created a big Sigma fan. Special thanks to Sigma's Jonathan Unsworth - absolutely a superstar. :-)

14 de agosto de 2026
Classificada 5 em 5 estrelas

Hampton Wick Sigma are fantastic

Fantastic service from initial consultation to bike pick up. Nothing was too much trouble for the team at Hampton Wick. Milo is a token to the company, his knowledge and patience was amazing. 100 percent a customer for life!

20 de agosto de 2026
Opinião espontânea

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