Just 2 weeks ago I used sign up genius several times a week and it worked just fine. Now suddenly, I can't log into the admin account as an alternate the way that I used to. I now hate sign u... Ver mais
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Leia as opiniões dos outros
SignUpGenius has been a wonderful tool for our county "Extension Homemakers" group. We use it when we need to have volunteers to cover various shifts; and it works like a dream. One of the best feat... Ver mais
I enjoy using SignUp Genius every year to promote our Christmas Blessing Outreach. We adopt families in need every Christmas to provide gifts and clothes for them. Using SignUp Genius allows me to giv... Ver mais
Thank goodness for free levels of apps that allow me to do what would take hours of calls or emails. Signup Genius makes being an unpaid coordinator of other volunteers at nonprofit organizations pos... Ver mais
Informações sobre a empresa
Escrito pela empresa
SignUpGenius helps organizers coordinate people, events, and fundraising with easy online sign ups and built-in payments. Schools, nonprofits, sports teams, faith groups, businesses, families, and community organizations use SignUpGenius to bring people together and keep plans on track. Each month, up to 14 million people visit SignUpGenius to sign up for events, volunteer for tasks, and make secure payments online. By keeping sign ups, communication, and payments in one place, organizers spend less time managing logistics and more time focusing on what matters. Whether you're filling volunteer slots for a school event, organizing team snacks, or collecting donations for a fundraiser, SignUpGenius helps you stay organized and in control. Paid plans offer additional control, customization, and flexibility for organizers managing larger groups or running multiple events. From advanced scheduling options to expanded reporting and payment tools, upgrades are designed to support growing needs without adding complexity. Learn more at: https://www.signupgenius.com https://www.signupgenius.com/pricing
Informações de contacto
28277, Charlotte, Estados Unidos da América
- signupgenius.com
4,5
Excelente
4 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The updates have rendered sign up genius unusable
Just 2 weeks ago I used sign up genius several times a week and it worked just fine. Now suddenly, I can't log into the admin account as an alternate the way that I used to.
I now hate sign up genius and it's not because off the ads.
Sign up genius made multiple changes to the way they handle admin and secondary admin log in witho ut explaining it.
If it's easier - I don't see it.
18 de maio de 2026
Opinião espontânea
Resposta da SignUpGenius
Thank you for taking the time to share this feedback, and I’m sorry to hear about the frustration with the recent changes, especially around logging in as an alternate admin.
I understand how disruptive it can be when a workflow you rely on changes without clear communication, particularly when you’re trying to manage events on a tight schedule.
I will share your comments with our team so they can review the concerns around admin and secondary admin access and the impact of the recent updates.
If you have any specific questions about accessing your account or need help getting back into the admin view you’re used to, I’d encourage you to reach out to our Customer Success team at support@signupgenius.com and they will be happy to help.
I really like and rely on Signup Genius…
I really like and rely on Signup Genius for my contract work. I find the website works well. However, their mobile app. Is really poor and failed to open many times. I now, only use the web browser on my IPhone to access Signup Genius
8 de maio de 2026
Opinião espontânea
Resposta da SignUpGenius
Thank you for your feedback and for continuing to rely on SignUpGenius for your contract work. I’m sorry to hear that you’ve experienced issues with the mobile app failing to open consistently. I understand how frustrating that can be, especially when you need quick and reliable access on the go.
We appreciate you sharing your experience, and I want you to know that our team is actively working on improving the app’s performance and reliability. Feedback like yours is incredibly valuable as we continue making updates to provide a smoother mobile experience for our users.
In the meantime, I’m glad to hear that accessing SignUpGenius through your iPhone’s web browser has been working well for you. Thank you again for taking the time to share your thoughts with us.
Easy to use
This was easy to set up and send to a group with shareable link
7 de abril de 2026
Opinião espontânea
Student Presentation Scheduling with SignUpGenius
SignUpGenius made organizing student presentation sign-ups much easier because students could clearly see and select available time slots on their own. Having everything in one place reduced back-and-forth communication and confusion, and reduced fewer last-minute changes.
SignUpGenius is a clear, user-friendly platform that works well for scheduling presentations and managing sign-ups. It makes it easier for us to stay organized and have all the information in one location.
6 de abril de 2026
Opinião espontânea
great tool but too many pop ups
great tool but all the pop ups make it difficult to get done
31 de março de 2026
Opinião espontânea
Resposta da SignUpGenius
Thank you so much for taking the time to share your experience—we truly appreciate your review!
I would like to let you know that ad removal is included with all of our paid subscription plans. If you’d ever like to explore those options, our Customer Support team would be happy to help you find the best fit. You can reach them anytime at support@signupgenius.com—they’re always glad to assist!
It’s constantly glitching
25 de março de 2026
Opinião espontânea
Resposta da SignUpGenius
Thank you for sharing your feedback—we truly appreciate you taking the time to let us know about your experience. I’m very sorry to hear that you’ve encountered issues on the site. We understand how frustrating and disruptive that can be, and I sincerely apologize for the inconvenience it’s caused.
Our team actively monitors performance and works to resolve issues as quickly as possible. We’re also focused on implementing longer-term improvements to strengthen the platform’s stability and provide a more consistent, reliable experience.
Thank you for your patience and for sticking with us while we make these improvements. If you’re still experiencing specific issues, please don’t hesitate to reach out to our support team at support@signupgenius.com. They are more than happy to help.
So easy and efficient to use
24 de março de 2026
Opinião espontânea
You make it so easy to organize events!
You make it so easy to organize events!
16 de março de 2026
Opinião espontânea
Has video ads and is slow
5 de março de 2026
Opinião espontânea
Resposta da SignUpGenius
Thank you for your feedback. We’re sorry to hear that your experience with our site was slowed by video ads. Our goal is to provide free access to our content, and ads help us keep the site running—but we understand they can sometimes feel overwhelming and impact performance.
We’re actively working on ways to provide a smoother, more enjoyable user experience. Your input is very valuable, and we appreciate you taking the time to share it.
Critical Account Failure — Years of Volunteer Data Lost, No Meaningful Support
We are a parent booster club - a nonprofit organization that relies heavily on volunteers to operate our programs and events. We have used SignUpGenius for years to coordinate volunteer sign-ups and manage logistics.
Recently, our account became corrupted and began linking to a different account. As a result, we effectively lost access to years’ worth of sign-ups and historical data that are critical to our operations. For a volunteer-driven nonprofit, this is not a minor inconvenience — it directly impacts our ability to organize events, track participation, and serve our community.
We contacted SignUpGenius support immediately. Unfortunately, the response has been extremely disappointing. After more than a month of follow-ups, we have received minimal communication, no clear explanation, and no meaningful resolution. Because our account is not a paid enterprise tier (we did have a paid account so not sure what happened there), there is no phone support available, which has made resolving this urgent issue even more difficult.
The most concerning part is not just the technical failure, but the lack of urgency and accountability in addressing it. Nonprofits depend on reliability and responsive support. Losing years of data without a clear path to recovery is unacceptable.
We hope SignUpGenius will take this issue seriously and implement stronger safeguards and more responsive support for nonprofit users.
1 de janeiro de 2026
Opinião espontânea
Resposta da SignUpGenius
Thank you for sharing your experience. We’re very sorry to hear about the difficulties your booster club has encountered and understand how important reliable access to your sign ups and historical data is when coordinating volunteers and community events.
We take concerns like this seriously, and losing access to important information is certainly not the experience we want any organization—especially nonprofit groups that rely on SignUpGenius—to have. We also apologize for the frustration caused by the delay in communication while this issue has been under review by our technical team.
We truly value the nonprofit organizations and volunteer groups that use our platform, and feedback like yours helps us continue improving both our systems and our support experience.
Straight forward and easy to use
17 de fevereiro de 2026
Opinião espontânea
Room to improve features
Helpful with SignUp for volunteers but the website is pretty clunky and not user-friendly. There is no way to duplicate Sign Ups for different events without having to re-create the entire sign up multipe times which is inefficient. The website also is very slow and not easy to maneuver. Also, not every signup has a "reminder" feature to remind volunteers of their signups.
16 de fevereiro de 2026
Opinião espontânea
Resposta da SignUpGenius
Thank you so much for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience.
I also wanted to make sure you’re aware of a couple of features that may be helpful. We offer the ability to duplicate a sign up, which can save time when creating similar events. In addition, reminder messages can be sent for all sign ups except those created in the Slots Only format.
If you’d like any guidance on using these features, please don’t hesitate to reach out to our Customer Success Team at support@signupgenius.com. They’re always happy to help!
It's easy to use!
12 de fevereiro de 2026
Opinião espontânea
Great updates to SignUp Genius!
I can tell that SignUp Genius made updates! I was actually able to duplicate one of my sign-ups (it never worked before!) The process of setting up a sign-up is so easy and gathering the data is simple. I use the free version and love it.
8 de fevereiro de 2026
Opinião espontânea
I've always liked the ease and…
I've always liked the ease and simplicity of using Sign-up Genius.
27 de janeiro de 2026
Opinião espontânea
Sign Up Genius makes it easy to…Classroom Communiction
Sign Up Genius makes it easy to communicate with may class when we need donations for events.
22 de janeiro de 2026
Opinião espontânea
Easy Set Up
Good way to set up a short schedule when you need a couple people to fill in.
13 de janeiro de 2026
Opinião espontânea
SignUpGenius works great for repeated activities
SignUpGenius is not only a breeze for creation of a volunteer sign up platform. In one short sitting, I duplicated a prior SignUpGenius for a new similar six week program, with all new dates. Easy peasy.
6 de janeiro de 2026
Opinião espontânea
Easy to set up
Easy to set up, customizable and helps when seeking volunteers by making it a quick process on their end and sending reminders.
7 de janeiro de 2026
Opinião espontânea
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