Sillysentiments Opiniões 

518
TrustScore: 4 em 5

4,0

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Classificada 2 em 5 estrelas

I ordered some gift wrap at £2.99 a sheet and when it arrived it was half the size of a normal sheet. Spending a tenner on a sheet and a half of wrapping paper wasn't my plan so I've contacted them tw... Ver mais

Classificada 5 em 5 estrelas

I have had a few orders now and they are fantastic quality... beautiful colours and the prints fit every mood and occasion...I would absolutely recommend to everyone and anyone. Customer server 10/10... Ver mais

Classificada 5 em 5 estrelas

Have ordered several times from here and I am always extremely satisfied with the products. They are well packaged and that’s great as I have received many mugs & so I have peace of mind that they wi... Ver mais

Classificada 5 em 5 estrelas

I have been buying from this company for about 9 months now. I can not rate them enough, their products are amazing and are wonderfully funny, rude, below the belt type of humour that my world needs!... Ver mais


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

518 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 76% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(518)

46 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 2 em 5 estrelas

Issue with order still waiting

Had an issue with an order, emailed twice, tried contacting through Facebook and tried calling cancellation line, still no response, happy to take your money but not happy to sort it out. My order arrived and I sent first email upon opening the order! States any issues they get back to you within 2 days and sorted within 5

4 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Key Rings ! Just Awesome

Just to let you know the key rings were delivered to my Home address ( and not DoFos pet shop lol ) so thank you very much for stepping in and sorting out the delivery for me .
The key rings are of Very good quality and were a really low sale price and I look forward to handing them out to my friends that deserve them 😉.
Thanks again and when I will be back in the market for more gifts I will definitely be back in touch and I’ll scrutinise my delivery address .
Cheers
Angus M Robertson

Sent from my iPad

14 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Funny mother's day gift ....

My husband got me a sorry I ruined you V chocolate for mother's Day, it was absolutely brilliant and made us all laugh 😂 the chocolate was delicious aswell and presentation was very good

19 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Absolutely love Sillysentiments.
Wide variety of items and everything I’ve ever ordered has been great quality. I use here for gifts aswell as stuff just for me and everyone has loved them.
Only ever had 1 little hiccup, where an item was missing from my order.
Customer service was 5 stars. Replied quickly and friendly and sent my missing item straight away.
Would recommend this place 100%

1 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Just received my item of photo glass…

Just received my item of photo glass block and it is diabolical. The picture “transfer” is unrecognisable and part faded. Waste of money and disappointing.

It is NOT the photo I uploaded. On my original photo I do not have red skin and my son does not have a blurred face!

18 de março de 2023
Opinião espontânea
logótipo da Sillysentiments

Resposta da Sillysentiments

Hello,
Unfortunately, you uploaded a dark and fuzzy image, which we printed as you requested.

Our website clearly states that the best photos to upload are high quality photos, in this circumstance you uploaded a photo whereby you can barely see the faces of those in it. The photo on the glass block is exactly how it appears on the image you sent us, it does indeed have blurry faces.

Kind regards

Classificada 1 em 5 estrelas

Would give a 0 if I could ordered two…

Would give a 0 if I could ordered two valentines cards last Saturday 1st class and still haven't received the cards emailed and asked for a refund but they are refusing to refund me the money will never order from this site again!!!!!

17 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Christmas parcel still not arrived

Ordered on 11th December for a Christmas gift as their website said would arrive before Christmas. It was despatched the next day but now it is 3rd January and still have not received it. I have emailed several times, called the number on their website 5 times (no answer) and even messaged them on instagram and have no response at all. The tracking they gave doesn’t work either so there’s no way of even tracking the parcel.

11 de dezembro de 2022
Opinião espontânea
logótipo da Sillysentiments

Resposta da Sillysentiments

Hi Kimberley, I know we have spoken via email and rectified your issue but as customers may see this review I just wanted to go over it to provide context as we would never ignore a customer.

As you're aware Royal Mail went on strike over several days over the Xmas period, this for us meant that we had parcels arrive late or sadly not at all. With regards to your emails, we were closed over Xmas so our phone lines and emails were not being manned, on top of this your email actually went into our junk folder. Upon finding your email we contacted you straight away and issued you a full refund. It would be great if you could update your review to reflect this please. Once again we are sorry for the delay that were causing by the Christmas strikes and hopefully you'll try us again int he future ☺️

Classificada 5 em 5 estrelas

Nana

I asked for a photo of my late nana and daughter as they never got a chance to meet, the photo was old of my nana so wasn’t expecting much tbh, wow it brought a tear to my ear the photo is amazing and definitely exceeded my expectations, thank you so so much ❤️

16 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Placed an order 3 iweeks ago and still…

Placed an order 3 weeks ago and still not received the products. Emailed and had no response!

Got an email reply saying “ 5 day delivery time plus 4 days due to Royal Mail strikes”
However I have been waiting 15 days so far

9 de dezembro de 2022
Opinião espontânea
logótipo da Sillysentiments

Resposta da Sillysentiments

Hello

Thank you for your review, I'm sorry you've not had a reply, we have replied to all emails on our system therefore if you've not had a response it's not been received. We have advertised severe delays with postage due to the Royal Mail strikes and unfortunately they has effected our orders which is completely out of our control. If you'd like to pop us an email we can assist you further

Classificada 5 em 5 estrelas

What fabulous naughty gifts

What a fabulous website .

Ordered some hilarious naughty personalised secrets Santa gifts z

Arrived within 4 days the quality of the items are fabulous and the price was so reasonable.

Placed another order the next day and that was delivered the same time ad the first order.

I emailed the company to say thanks for a quick delivery and great products. Was pleasantly surprised they sent a really nice thank you email back what great customer service.

100% would use again and recommend.

29 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

What a fantastic experience…

What a fantastic experience with this company.

I made an order and unfortunately due to Royal Mail strikes the order wouldn't arrive in time for the occasion despite paying for the best delivery option.

I contacted the company and was told I couldn't cancel the order as I had personalised items in the order.

After a discussion on the phone, I offered to book my own courier and have the delivery cost refunded to get the products in time.
The company were fantastic and even offered to have this dropped to a collection point on their way home!

Fantastic service, couldnt recommend anymore.

Now its down to the courier to get it to me on time.

24 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great choice of fun

Great choice of fun, high quality items to suit anyone. Items arrived very quickly and were packed well. Great friendly service. Would definitely recommend.

23 de outubro de 2022

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