Amber and Alex came to show me how the new updates facilitated label printing. They were patient and thorough in their explanations and where more than happy to answer all my questions. Top service, I... Ver mais
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Leia as opiniões dos outros
Always 5 Stars to Miro ! Silverfox labeling software is one of a kind but there are occasions where I need some assistance to locate a label or have a custom label made for us - thats where Miro and... Ver mais
A empresa respondeu
I contacted Customer Services and was quickly put through to Miro, who helped me set up one of our company’s existing labellers. He made everything straightforward, clear, and easy to follow. The who... Ver mais
A empresa respondeu
Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.
Informações de contacto
Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, Reino Unido
- +44 (0) 1707 373727
- sales@silverfox.co.uk
- silverfox.co.uk
From the moment I enquired about the…
From the moment I enquired about the fox in the box the staff were most helpful, talked me through what I needed, item was shipped next day, when I set up the equipment they was on the phone to talk me through using it.
25 de setembro de 2024
Resposta da Silver Fox
Hi Martin,
Thanks for your review - we appreciate it.
We work so hard to ensure our customers spend as little time worrying about labelling as possible!
If you need any more training or support in the future, please let us know—it's all free of charge, and we're happy to help.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Really enjoy using this printer.
Really enjoy using this printer.
The training was very helpful and the after sales care has been second to none.
1 de outubro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Dan,
Thanks for your review - we appreciate it.
We work so hard to ensure our customers spend as little time worrying about labelling as possible!
If you need any more training or support in the future, please let us know—it's all free of charge, and we're happy to help.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Miro was a great help with the printer…
Miro was a great help with the printer set up today and very efficient in knowing how the software worked and how to fault find on the printer. He was also very friendly and a credit to your company.
26 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Steven
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro, who ran your training session.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Resposta da Silver Fox
Hi Catherine,
Thanks for your review - we appreciate it.
Don't forget that you can book free of charge training on printing the labels with our support team.
10 minutes of training could save you hours in the long run—contact us to book it.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great support once again
Great support once again. Miro you are the best mate.
23 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Antonios
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro, who ran your training session.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Prompt License Issue Resolution Offshore
As an Offshore Asset Coordinator, having the ability to print cable labels on-demand is an often critical part of my work. Miro Wachulski offered prompt service to clarify and apply my company's software license, ensuring no gap in service.
17 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Michael
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great product and Customer Service
We have dealt with Amber throughout the ordering and setting up of our Label machine and she has been nothing but helpful! The machine is great and easy to use, support was also offered in a timely manner.
17 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Niamh
Thanks for your review. Amber is such a great asset to the team, and we must say her customers love speaking to her.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great labelling machine
Great labelling machine, easy to use and customer service is excellent. Would highly recommend
4 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Simon
Thank you for your review. We really appreciate it.
I'm glad to hear that the team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Really useful labelling software which…
Really useful labelling software which makes our job a lot easier, great customer service. Ambers always really helpful.
10 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Dan
Thanks for your review. Amber is such a great asset to the team, and we must say her customers love speaking to her.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
For me an excellent product
I was using another brand of wrap on labels but found them to be a bit too translucent. Tried Silver Fox and they are better suited to my application. Had some issues with the license key but was helped quickly with Tech support Miro. Timely responses and even a Teams call. Cant ask for anymore.
Thanks for your patience Murray
4 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Murray
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great Customer Service
Dom Michaelson was extremely helpful throughout the quoting and ordering process, providing quick turnaround times and prompt responses. Thank you Silverfox!
3 de setembro de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Casey
Thank you for your review.
We're so pleased you had a good experience with Dom. He works so hard to ensure that all the customers' needs are met and is highly knowledgeable when answering questions—we're lucky to have him!
I will pass your feedback along.
Please do contact us with any future labelling queries. We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Product and team are brilliant
Product is brilliant, exactly what we needed to label all our cables onsite.
Silver Fox team cant do enough for you either following purchase, Dom, Alex thank you.
Highly recommend
21 de agosto de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Dan
Thank you for your review.
We're so pleased you had a good experience with Dom and Alex. They and the rest of the Silver Fox team work tirelessly to ensure that we offer industry-leading customer service.
I will pass your feedback along.
Please ensure you get the most out of the solution and book your free-of-charge training with the team. We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great customer service
Great customer service. Easy to deal with via email and phone. I highly recommend this company for all of your needs. Dom was so nice and helpful with all of my changes and very knowledgeable with what i did need.
29 de julho de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Kayla,
Thank you for your review.
We're so pleased you had such a good experience with Dom. He is an asset to the team, and I will pass your feedback along.
Please ensure your end-user gets the most out of the solution and book your free-of-charge training with the team. We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Resposta da Silver Fox
Hi Sibichen
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Mostly it is good and easy to use
Mostly it is good and easy to use. I try to use copy and paste in label printing area but it won't work. Please instruct it to me.
Thanks,
Simon
18 de julho de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Simon,
Thanks for the review. We're glad you like the software.
Can you please contact support@silverfox.co.uk with your query? They can arrange a free training session to help you get the most out of the solution.
Thanks,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent customer service and training…
Excellent customer service and training support.
11 de julho de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Meliecer
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro, who ran your training session.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
excellet quality
excellet quality, very easy to use and time saving
20 de outubro de 2023
Opinião espontânea
Resposta da Silver Fox
Hi Cesar
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great quality
Great quality labels and software that's straightforward to use, with support available if ever needed. Fantastic communication from the customer support team, always a pleasure to speak with.
4 de julho de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Rebecca
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Resposta da Silver Fox
Hi
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
just had an licence transfer and…
just had an licence transfer and everything worked smooth and easy.....miro is a quick and big help
had siome issues with printer and answer was within minutes (just security needs to be enabled"
5STAR service
25 de junho de 2024
Opinião espontânea
Resposta da Silver Fox
Hi Roberto
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
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