Really nice leather laptop bag. Good quality and very quick delivery with only a small charge for postage.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Really nice leather laptop bag. Good quality and very quick delivery with only a small charge for postage.
A empresa respondeu
Arrived ahead of schedule and product is really comfortable and well made. Well packaged for shipping too.
A empresa respondeu
What you are doing well is providing a high quality awesome product. Im purchasing these boots as a belated father day gift for my dad becauae i have these boots just in size 9. My dad is really envio... Ver mais
A empresa respondeu
Bought Smithfield suede slippers for my husband for xmas. They are already coming apart, and looking really scruffy and the soles leave black marks. Very disappointed, thought they would be a qual... Ver mais
A empresa respondeu
A splendid collection of leather shoes, boots, wallets, wash bags and bags blending tradition and modernity. Designed in Leicester, Britain's footwear manufacturing hub.
Himalayan House, 430 Thurmaston Boulevard, LE4 9LE, Leicester, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing delivery time, ordered afternoon and arrived next day , superb quality trainers 👌🏾👌🏾👌🏾
Description in one of the shoes pairs I bought was misleading. The main material is not leather, is a very low quality plastic derivative that looks a bit lose even new without a single wearing. Also in these, the sole is too big, in the promotional pictures the proportion between the sole and the shoe, matches better (maybe the pictures are in dark tones to soften the contrast of the excess size)
The same pair came with an imperfection in the stitching of the sole to the soe, in the back of one of the shoes.
In both pairs, the soles are very cheap looking and is not enough griping texture or design patterns on them.
The brown leather ones are indeed leather...it feel like it, but the design is a bit boring and the low quality sole takes the life out of them.
The shoes are a cheap looking ones, you can get same looking shoes without branding coming from cheap labour markets in Asia for 20 to 30 pounds in any street shoes shop
Maybe to justify the brand, apart of the online marketing and the insistence on costumers for doing a review on your pairs, can be improving the design of the soles, for example..... you can still buying cheap shoes in the asian cheap mega factories but printing a fancy good quality sole beautiful stitched to the cheap leather shoe and do it and sale in here. UK made and fancy.
Anyway facilitating the returning and refunding process is also a good point, you doing that part well.
Not feeling great about the sending of emails asking for a reviewing, like said before. Four or five emails and I didn't were the shoes yet.
More attention to details and less in online bots and automated promotion hooks, please.
Thank you.
Shoes arrived ahead of time and fitted well.
However, I had to clean a dirty mark off the suede. Hence 4 stars.
Excellent customer service. Products were dispatched and delivered with no issues. It’s useful to note that I was kept informed at every point, from transaction to dispatch and eventual delivery.
Lovely pair of shoes exactly what I expected very good quality excellent value for money, prompt delivery always a plus, overall very satisfied.
From browsing ,to order,to delivery,a smooth , professional and easy operation, thankyou.😊
Amazing compartment.bought this for my dad. He loved it. It has a pocket inside which is lovely. Very good material and the design just brilliant.as I expected it. Very quick delivery. Thank you
I've bought a number of shoes from this company and always very happy.
Easy website to navigate, straightfirward ordering snd del8vered on schedulr

Resposta da Silverstreetlondon
Very good quality boots and fast delivery, thank you….

Resposta da Silverstreetlondon
I was very pleased with the service.
Got my item well on time.
Highly recommended.

Resposta da Silverstreetlondon
Great delivery and boots as good as expected. Thanks 😁

Resposta da Silverstreetlondon
Bought Smithfield suede slippers for my husband for xmas. They are already coming apart, and looking really scruffy and the soles leave black marks. Very disappointed, thought they would be a quality product. Did write to customer service but no response.
Their reply:
We’re sorry to hear about the issue with your Smithfield slippers. Unfortunately, as the purchase was made on 23/11/24, this is well beyond our 30-day warranty period. Additionally, we no longer sell on John Lewis, so we are unable to provide a replacement, even if we wanted to.

Resposta da Silverstreetlondon
Boots ordered are great, comfy and excellent value too. Delivery was quick and convenient.
Only reason 1 star missing was I signed up for their newsletter to receive the advertised 10% first order and this did not apply to my order. I reached out to them straight away and have not heard back from them which is a shame.

Resposta da Silverstreetlondon
The shoes that were on sell didn't fit at all, I'm now skeptical when companies have huge sale on items.
The size I ordered are typical and should have fit, but these shoes were super narrow, I'm shocked at whoever designed them.

Resposta da Silverstreetlondon
Washbag fabulous however logo was too prominent on the wash bag.. would have preferred to be logo less

Resposta da Silverstreetlondon
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.