Really nice leather laptop bag. Good quality and very quick delivery with only a small charge for postage.
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Arrived ahead of schedule and product is really comfortable and well made. Well packaged for shipping too.
A empresa respondeu
What you are doing well is providing a high quality awesome product. Im purchasing these boots as a belated father day gift for my dad becauae i have these boots just in size 9. My dad is really envio... Ver mais
A empresa respondeu
Bought Smithfield suede slippers for my husband for xmas. They are already coming apart, and looking really scruffy and the soles leave black marks. Very disappointed, thought they would be a qual... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A splendid collection of leather shoes, boots, wallets, wash bags and bags blending tradition and modernity. Designed in Leicester, Britain's footwear manufacturing hub.
Informações de contacto
Himalayan House, 430 Thurmaston Boulevard, LE4 9LE, Leicester, Reino Unido
- 0116 275 6555
- Info@silverstreetlondon.co.uk
- silverstreetlondon.co.uk
4,2
Bom
185 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very high quality men’s leather footwear
Definitely the best quality and longest-lasting shoes I have ever bought (this is my second pair after 2 years) - hand-finished, British-made, very well-designed… and delivered within 2 days for free!
19 de outubro de 2023
Very good service very fast delivery…
Very good service very fast delivery and wonderful product
17 de outubro de 2023
Right up my street.
The communication with your staff was fast and absolutely spot on with my delivery query. Next day delivery even on a
Saturday, ordered x2 pairs as I couldn't make my mind up. They were such a great price and good quality I've kept them both. I do recommend silver Street.
6 de outubro de 2023
Quick del and bootsare ace
11 de outubro de 2023
Very quick delivery
Very quick delivery, excellent presentation in packaging. Quality boots. All showed care and pride in what they do.
5 de outubro de 2023
Excellent customer service
The loafers ran slightly small but the Customer Service at Silver Street were very prompt in arranging an exchange.
25 de setembro de 2023
Order not received...
Made an order and was showing it delivered. Never received it. Made several calls and sent numerous emails. No response. Avoid at all costs...
17 de julho de 2023
Resposta da Silverstreetlondon
Dear Customer,
We have been informed by our Warehouse that the order had been dispatched from us and it seems there is a delay from Royal Mail regarding the same.
IGNORED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
bought some boots they sole wore out completely inside 12 months, Silver street phone number 0116 2756655 is fictitious, it never gets answered, filled in the contact for, 4 times no answer what so ever, very rude avoid , there is no customer service what so ever avoid
5 de julho de 2023
Opinião espontânea
Excellent allround service
I Emailed Silverstreetlondon regarding a delivery enquiry, I received a prompt phone call resolving my query and received my order the next day. Excellent service and good quality well priced shoes. Would definitely recommend to friends and family.
28 de junho de 2023
Professional service & great quality
Customer service was friendly & understanding: regarding enquiry of order status. Shoes are perfect in every way, good leather that will last, simplistic detail make it a must have. Will definitely purchase again in the future.
1 de junho de 2023
I purchased a rucksack with next day…
I purchased a rucksack with next day delivery at 12:10pm on a Thursday (I needed it for Friday) and it claims on the website to dispatch if ordered before 4pm. They put my delivery on a 48hour instead of next even though I payed extra for next day. Then when I try to contact to return it I had no response at al. Worst part is the quality of the bag isn’t even with the money. Shocking service, I’d avoid if you can!
18 de maio de 2023
Opinião espontânea
Resposta da Silverstreetlondon
Hi Ash,
While we apologise for the inconvenience caused, we will surely escalate the delivery service with our dispatch team. Please note that due to the product been bought from a third party retailer and not directly from us we would not be able to assist with returns/exchange as per our policy.
Items were never delivered or refunded
Items were not delivered by Royal Mail and the photo evidence of delivery has a different persons name and address.
Despite reporting this to Silver Street over email twice (as there is no contact phone number) they have failed to even acknowledge my email.
15 de abril de 2023
Resposta da Silverstreetlondon
Hello Rob,
While we do apologise for the above mishap by Royal Mail, we would like to confirm that not only did we acknowledge your email but also raised the same with Royal Mail and have dispatched a replacement via another Courier service (DPD)
Cancelled without telling me
Confirmed the order then sent me a Parcel Force confirmation number. 24 hours later sent my money back to Pay Pal with out any email explaining it was cancelled.
Poor customer service, wont bother with them again.
2 de fevereiro de 2023
Resposta da Silverstreetlondon
Hi Richard, we were going through a technical issue due to which our stock was not updated properly nor we could reply to any emails. We do apologise for any inconvenience caused
Nothing but send the survey after I…
Nothing but send the survey after I have received the goods!! How can I usefully comment otherwise?!
3 de fevereiro de 2023
Great price on the item I bought
Great price on the item I bought. Communications and delivery were excellent, couldn’t fault anything. Great service.
12 de dezembro de 2022
Ordered my Chelsea boots on Saturday…
Ordered my Chelsea boots on Saturday afternoon and they arrived the next afternoon. Can't believe the quality of the boots absolutely top notch.
18 de dezembro de 2022
Opinião espontânea
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