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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As a beginner of using overseas SIM cards, we didn’t have confidence in making right choices. So the initial communication online was important. The experience over WhatsApp was good. All the uncerta... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

"Unfortunately, the SIM card was not ready upon our arrival, contrary to what was indicated on the website. To make matters worse, we were initially redirected elsewhere. We had to insist and present... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Given 2 stars because the Nihao mobile connection is good but still do not provide as good coverage as China Mobile Telco network. VPN is able to connect but is either no communication or super slow t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything went so smoothly! They delivered the SIM card to my hotel in advance, and I successfully activated it in just 10 minutes by following the detailed instructions. Having a physical Chinese ph... Ver mais

Informações sobre a empresa

  1. Agência de viagens
  2. Empreiteiro de telecomunicações

Escrito pela empresa

🌏 Stay Connected in China – The Smart Way! We provide the most affordable physical SIM cards for travelers heading to China. Our SIMs come packed with essential perks: 🔹 VPN – Stay connected to your favorite apps and websites hassle-free. 🔹 Local Chinese Phone Number – Perfect for calls, ride-hailing, and reservations. 🔹 24/7 English Support – Travel with confidence knowing help is just a message away. Explore China without limits – reliable, affordable, and stress-free connectivity! 🚀


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Recommended

Traveled to China last month and purchased this. The physical number really helps. I needed it to book museum tickets and Didi ride, things that are almost impossible without a local number. The pickup at Shanghai airport was quick, and the VPN worked perfectly to access Google and Instagram. Highly recommend!

25 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Non sono soddisfatta

A malapena riuscivo a inviare qualche messaggio. Raramente funzionava

21 de outubro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

Hi Evelina, you can always ask the customer service for help when you have trouble. Appologize for the bad experience. Hope next time we can still have chance to provie you with good service!

Classificada 2 em 5 estrelas

I didn't get a Chinese phone number…

I didn't get a Chinese phone number with the simm so it was a waste of money.

23 de outubro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

Thank you for your feedback.
We'd like to clarify that all our SIM products include the phone number printed on a physical card, which our shop assistants provide at the time of picking up. Our records confirm this card was included with your purchase.
We always ensure every customer receives complete product information at checkout.

Classificada 2 em 5 estrelas

The sim card they gave me was a China…

The sim card they gave me was a China Mobile one, instead of a Nihao Mobile one. At least it's working, but I had to spend time finding out why I could not access Nihao app.

27 de setembro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

Hi Alejandro, Thank you for the feedback. The order you purchaed is Easy SIM, which not provided by Nihao. If you want to use Nihao SIM, you should choose Smart SIM instead.

Classificada 2 em 5 estrelas

If arriving late in guangzhou its hard…

If arriving late in guangzhou its hard to find and located in departure hall.
When we arrived we had pre ordered 3 sim but they only had 2 ready. Claimed not to have our order yet when she showed her phone it was on there.
Process took about 25 minutes to be given 3 sim card. They didn't even install.
The vpn they provide didn't work for any of us. Luckily we had a back up vpn

19 de setembro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

We are sorry to hear this, next time if you have VPN issues, we have 24 hour service to deal the VPN issues all the time.

Classificada 1 em 5 estrelas

I had a terrible experience with this…

I had a terrible experience with this company. The SIM card did not work as promised, the VPN was not installed despite being included in the purchase, and the staff at the counter refused to help. I could not access my apps, email, or payments during my trip, which caused a lot of problems. I contacted customer service, but they never provided a solution. Very disappointing and negligent service.

1 de agosto de 2025
Opinião espontânea
logótipo da Simcardchina

Resposta da Simcardchina

Thank you for your review.

Important clarification:
Physical SIM cards with China numbers cannot have VPN pre-installed due to China's telecommunications regulations. VPN works as a separate app only.

What we provide:
1. Physical SIM card with China number
2. VPN installation guide (sent after purchase)
3. Instructions for downloading and activating the VPN app

What customers do:
1. Follow the guide to install the VPN app on their device
2. Activate the VPN using provided credentials

We sent you the complete installation guide after your purchase. VPN setup requires following these instructions, as it's an app installation that only you can perform on your device.
For future customers: please review the guide and test your VPN before leaving the airport. Contact us immediately if you need assistance.

Classificada 1 em 5 estrelas

I got nothing

I have not got anything against my money, had to buy new card when arrived. On my email with my complaints have not got answer.

9 de setembro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

We are sorry to hear this bad experience. By checking the record, the SIM you bought (This product is no longer available) did not contains free SMS service, which the counter assistant also emphasized. So the reason that your SIM got deactivated can be you used the SMS (¥0.1/SMS), and we did not receive your request to solve the issue during the using period.

Classificada 3 em 5 estrelas

SIM card unavailable upon arrival

"Unfortunately, the SIM card was not ready upon our arrival, contrary to what was indicated on the website. To make matters worse, we were initially redirected elsewhere. We had to insist and present all our email exchanges before the issue was addressed. Once this was clarified, the staff were very helpful, although the process on site turned out to be rather time-consuming

9 de setembro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

We are sorry to hear this bad experience, and will keep modifying our serivce, glad you finally got the right SIM!

Classificada 4 em 5 estrelas

Overall experience

The customer support and data coverage is impressive indeed! However, during the last 2 days the VPN stopped working and this has caused unnecessary stressful experience. Despite reaching out over to them in regard to this problem, no answer was obtained

9 de setembro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

We are sorry for the delayed response and appreciate your good feedback! Hope you have a happy experience in China!

Classificada 5 em 5 estrelas

Everything worked as described

Physical SIM was delivered to hotel in time and worked perfectly. VPN had to be re-installed a few times, but also worked as described. E-SIM worked perfectly.

9 de setembro de 2025
logótipo da Simcardchina

Resposta da Simcardchina

Appreciate your good feedback! Hope you have a happy experience in China!

Classificada 5 em 5 estrelas

Fair price with great service

Reply very fast to my concern. Troubleshoot problems if arise. Internet is fast and reliable, price is fair. With a physical number, you can contact ,send message and even register for your attractions. Big thunbs up

27 de agosto de 2025
logótipo da Simcardchina

Resposta da Simcardchina

Appreciate your good feedback! Hope you have a happy experience in China!

Classificada 1 em 5 estrelas

Poor experience

After arriving at the airport, they told me that they couldn't find my order and hence cannot provide me my simcard, turn out that it's an error on their part, they have set the pick up location wrong and hence could not find my order in the system.

We arrive at 7am in the morning, finally getting the simcard at 8am, activate it in the store but failed, we keep trying over and over again until the person at the counter told us that the simcard activation will only be manually approved at 9am when customer service start working. This is radiculous, there were no information on the website that inform us that we needed to wait until a certain time to activate the simcard. It is really incovenient for people who has their plane arriving way before 9am.

Thirdly, their number just made our experience in china so much worse. App like meituan, alipay and taobao are unusable as the app recognise the number as fraud as they have been reused too many times. Being unable to log into app, purchasing items and ordering food delivery, it has made our days in china really hard to bear.

Overall, i will not recommend this simcard and suggest you to choose other roaming method if you are travelling to China.

17 de agosto de 2025
logótipo da Simcardchina

Resposta da Simcardchina

We are sorry to hear the bad experience.
We do state the review process from 9am-6pm everyday on the product page. There is also customer service working from 9am-6pm on the Smart SIM app to help you address the problems for Meituan and Taobao, and Alipay supports foreign number to register.

Classificada 5 em 5 estrelas

Perfect Simcard

Very good services ! Provided Internet and VPN are fast, reliable, and it's easy to find the Sim Card counter at Shanghai airport. Ordered my SIM card at the last minute, less than one day before my arrival, and still everything went as planned. Very good customer services, helpful and trustworthy. Highly recommended !

13 de julho de 2025
logótipo da Simcardchina

Resposta da Simcardchina

Appreciate your good feedback! Hope you have a happy experience in China!

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