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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service our driver Zahid was early polite and very professional. The vehicle was immaculate made our journey to the O2 stress free and a lot less hassle than the train and tube. Nick comm... Ver mais

Classificada 1 em 5 estrelas

Never actually used the company just enquired. Months later still being bombarded with text messages with no way to stop it. I’m clearly not interested in the quote you’ve sent STOP contacting me….bor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently used Simplecoachhire, to take our wedding party from Newport to Surrey.The service was outstanding from start to finish. The booking process was smooth and straight forward, with clear... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the moment I’ve booked this online to when I got picked up by the gentleman everything went to plan, so helpful very efficient at receiving text messages to keep me informed at all times on the d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de autocarros e carruagens
  2. Aluguer de autocarros
  3. Empresa de autocarros
  4. Agência de viagens de autocarro
  5. Minibus
  6. Serviço de transporte

Escrito pela empresa

At Simple Coach Hire, our mission is to provide the most reliable and stress-free group travel solutions throughout the United Kingdom. Specializing in professional coach and minibus hire with drivers, we take pride in delivering punctual and high-quality service for every occasion. Our extensive nationwide fleet ranges from 8-seater minibuses to 72-seater executive coaches, ensuring we have the perfect vehicle to meet your group’s specific size and budget. We understand that group travel requires precision and dependability. That is why we offer specialized services for: Seamless Airport Transfers: Reliable pickups and drop-offs at all major UK airports, with drivers who track your flights to ensure timely arrivals. Corporate Travel: Professional transportation for meetings, conferences, and employee shuttle services, tailored to support your business’s productivity and image. Bespoke London & UK Tours: Comfortable, expert-led sightseeing tours and day trips tailored to your group's itinerary. Special Events: Safe and efficient transport for weddings, festivals, sporting events, and school trips. Why Trust Simple Coach Hire? Every journey with us is a priority. We prioritize safety and professionalism by ensuring all our drivers are fully CRB-checked and our vehicles are rigorously maintained to the highest standards. With transparent, all-inclusive pricing and a dedicated team available to manage your booking, we aim to provide total peace of mind from quote to destination. Experience a better way to travel—trust Simple Coach Hire for your next journey.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

169 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Over all the experience was great

Over all the experience was great!
Nick was great at providing assistance throughout!
We had a small issue of finding the driver Initially just because we were around a busy ground. The only thing I would ask for improvement is to arrange a pick up destination before the day of the trip if it is a concert. Proved difficult to arrange this with bad signal and being asked to try get somewhere quiet when it’s unfortunately not a possibility in these circumstances.
Despite this, the driver was accommodating to finding us.

11 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Nick and the team are excellent at what…

Nick and the team are excellent at what they do. Nick is always available and answered all of my questions quickly. The drivers are also super friendly and accommodating - will definitely be using them again.

23 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your lovely feedback! We're thrilled to hear that you had such a positive experience with Nick and the team. Your kind words about our drivers mean a lot too. We truly appreciate your support and look forward to assisting you again in the future!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

From start to finish Nick was very…

From start to finish Nick was very accommodating and answered questions and concerns with a positive attitude and reply I was always kept in the know about my travel arrangements. I will definitely be using these guys again for my future bookings as I have complete confidence in this company to deliver

27 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your kind words! We're delighted to hear that you felt supported and well-informed throughout the process. Nick and the team always strive to make every journey smooth and stress-free. We truly appreciate your trust in us and look forward to assisting you with your future travel plans!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Simple coach hire were very…

Simple coach hire were very professional and their communication was very good and timely. The minibuses were very comfortable and all drivers very helpful:

28 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your lovely feedback! We're glad to hear that you were happy with the service, vehicles, and our drivers. At Simple Coach Hire, we take pride in delivering a smooth and comfortable experience from start to finish. We look forward to assisting you again in the future!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Highly recommended

Right from the start Nick was extremely supportive with our requirements

Always ready with a prompt reply to any queries I had

Michael the driver was very accommodating and nothing was too much trouble a great asset to the company

He went above and beyond to assist on the day and picked us up a little earlier than planned. He couldn’t have done more

Overall a successful trip

21 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your kind words! We're delighted to hear that both Nick and Michael provided the support and service you needed throughout your journey. Michael will be pleased to know his efforts were appreciated—he truly is a valued member of our team. We're glad everything went smoothly and look forward to assisting you again on your next trip!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Nick was very helpful and the driver was bang on time (early even). Would definitely use again

19 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your lovely feedback! We're thrilled to hear you were happy with the service from start to finish. Nick and the team always aim to go above and beyond, and it's great to know the driver was punctual too. We look forward to assisting you again in the future!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Hired a coach to transport some of my…

Hired a coach to transport some of my wedding guests to our reception. They did exactly what we asked, showed up on time, and have been very helpful throughout the process.

20 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you for your kind words! We're so pleased to have played a small part in your special day. It's great to hear everything went smoothly and that our team was able to support you throughout. Wishing you all the best for your new journey, and we hope to assist you again in the future!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

From first contact with this company…Royal Ascot 2025

From first contact with this company the whole experience was very smooth and professional I would definitely recommend again 10 stars 🌟

19 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for the glowing feedback! We're thrilled to hear your experience was smooth and professional from start to finish. Your recommendation means a lot to us—10 stars right back at you! We look forward to assisting you again in the future.

Thanks
SCH Management Team

Classificada 4 em 5 estrelas

Journey experience

Friendly and helpful driver. Spacious vehicle. Was wary about payment as they use an online bank which my bank didn’t recognise but all good in the end. Would use again

31 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication from Nick and the…

Great communication from Nick and the driver.
Got us to and from on time and no issues. Already book with them for our next trip in a couple of weeks time and would happily recommend.

5 de junho de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your kind feedback! We're glad to hear everything went smoothly and that you've already booked with us again. We truly appreciate your trust and recommendation, and we look forward to providing another great experience on your upcoming trip!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Simple coach hire have been great to…

Simple coach hire have been great to book with, we have had to amend our booking a couple of times due to time changes & more luggage than expected and they have assisted us with this each time. Thank you for your help.

29 de maio de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your kind words! We're really pleased to hear that our team could assist you with the changes and make the process smooth. It’s always our priority to be as flexible and helpful as possible. We look forward to assisting you again in the future!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Manchester return trip!

Both journeys were very good. Both drivers were friendly and good communications throughout.

Driver to return home was late but this was no issue and we were pre warned he was running late. This couldn’t be helped due to traffic so no issues on our side for that!

Help and communication was very good throughout the booking process right up to the journeys and after.

Will keep in mind for future travels.

⭐️

24 de maio de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you for your lovely feedback! We're glad to hear both journeys went smoothly and that you were happy with the service and communication throughout. We truly appreciate your understanding regarding the return delay due to traffic. It was a pleasure assisting you, and we’d be more than happy to help with any future travel plans!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Good, reliable transport

The driver very polite and efficient and was on time as promised. Nice clean vehicle.

18 de maio de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you for your kind words! We're glad to hear the driver was polite and punctual, and that you found the vehicle clean and comfortable. We appreciate your feedback and hope to assist you again in the future!

Thanks
SCH Management Team

Classificada 5 em 5 estrelas

Amazing service

Can’t recommend highly enough. Our driver was so lovely and patient-we booked for a hen do and he suffered a big group of loud and excited hens. He was a safe driver and super helpful. My correspondence with Nick was ongoing; he checked we were happy with the service and couldn’t do enough for us. Would use again and again, highly recommend.

18 de maio de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience on the hen do. Our team always aims to make every journey smooth and enjoyable, and it’s lovely to hear that both your driver and Nick made such a positive impression. We'd be absolutely delighted to assist you again in the future—thanks again for the recommendation!

Thanks
SCH Management Team

Classificada 1 em 5 estrelas

If I could give a zero I would.

If I could give a zero I would.
Could not contact the office for more than 2 hours before my booking was due.
Then 10 minutes before the drover was due for pickup the office finally responded and said thw drover had just left the depo. Was given the drivers number only to be told 'due to traffic' driver would be an hour late.
Left myself and the other passengers to have to find alternative ways home. Out of pocket.
Now we are refused a refund, because apparently t&cs say we have to wait for the drover regardless of how late they are.
No apology. No refund. Disgusting service. Avoid

4 de abril de 2025
Opinião espontânea
logótipo da Simplecoachhire

Resposta da Simplecoachhire

Firstly, please accept our sincere apologies for the inconvenience you experienced. We truly regret the circumstances and fully understand your frustration.

Unfortunately, the driver was delayed due to an unexpected accident on the road—an unforeseen event that was beyond our control. Despite this, the driver made every effort to reach you as quickly as possible.

The driver tried to contact you but was unable to get through. When he arrived at the agreed location, no one was present.

While we completely respect your decision to make alternative arrangements, we kindly ask that, in such cases, you notify the office so we can avoid confusion and better support you in real time.

As a gesture of goodwill, we are happy to offer you a credit note worth 50% of the quoted price, which you can use toward any future booking with us. We hope this goes some way toward making up for the inconvenience caused.

Once again, we deeply apologize. Thank you for your understanding, and we hope to have the opportunity to serve you better next time.

Thanks
SCH Management Team

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