logótipo da SimplexHealth Water & Health Testing
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SimplexHealth Water & Health Testing Opiniões 

672
•
TrustScore: 4.5 em 5

4,4

Serviço de análise de água
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would recommend the pH strips. This company. are a very friendly family business and are always helpful which is so much nicer than dealing with AI robot operator assistance in businesses that are c... Ver mais

Classificada 5 em 5 estrelas

We needed to test a Well in a property we moved into. We only required the water to be suitable for garden irrigation and to top up a pond. The kit was clear and easy to use. Would use again if nece... Ver mais

Classificada 5 em 5 estrelas

SimplexHealth were recommended to us for testing the water in our local nature reserve. We want to do this on a regular basis & testing strips are an easy way to do this. The products that were in sto... Ver mais

Classificada 3 em 5 estrelas

Ordered a water test kit for chloride content of the water. Arrived boxed and in good time. Test results take 10 days so cannot comment on the quality of the analysis and reporting. The instructions w... Ver mais

Informações sobre a empresa

  1. Serviço de análise de água

Escrito pela empresa

SimplexHealth was founded in 2010 in the UK. SimplexHealth is the exclusive distributor for Watersafe water test kits in Europe, SimplexHealth water testing kits as well as SimplexHealth pH Test Strips worldwide. We also sell a wide range of Body & Urine tests Alkalising products (such as Green Drinks, pH drops & Alkaline Minerals) and Magnetic Therapy products. Our water testing kits have proven popular because they are easy to use, safe and users can be assured of the quality as many of our water test kits and strips have been ETV/EPA performance-verified. We pride ourselves in offering tests that make complex chemistry simple and environmentally friendly.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

672 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,4

Todas as opiniões

(672)

27 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Easy process but unresponsive customer service

Easy process, however the results took longer to arrive than stated on the website, and I found customer service quite unresponsive and unapologetic about it. If you say something on your website, respect it. And if you don't, at least have the courtesy to not ignore your customer :)

4 de setembro de 2025
Opinião espontânea
logótipo da SimplexHealth Water & Health Testing

Resposta da SimplexHealth Water & Health Testing

Very sorry to read your review, We pride ourselves on fast, accurate water testing so when we receive such feedback we quickly look into the order and test process to see any errors that may have occurred.

I have looked into your order for a laboratory water test and see the water was sampled on the 19th and arrived at the lab on the 20th (standard next working day for all laboratory water tests) . Due to the analysis falling over a bank holiday - results were completed on the 9th working day (late afternoon) and so the results were sent over on the 10th working day. We therefore apologise for the delay.

I also see we replied to your email within 24 hrs to say the results were due in a few days and then the results were sent over 2 days later.

I can also confirm the delay in results does not effect the test result received.

Classificada 5 em 5 estrelas

Offgrid testing

Comprehensive website, information well laid out, so easy to select the right test kit for me, the 12 in 1 pre and post test for my new offgrid water filtration system. Simple checkout process with good value postage options.

3 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service! I tried them out on my first order after searching online, and this option looked the best of the kind. It turned out to be satisfactory, so I placed another order for a larger quantity.
Both orders came at more than better than first class.

8 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent piece of kit

Excellent piece of kit. Everything is included in the cost of the kit and the instructions are clear and consice.
Just off to send my samples back to Simplex Health, just follow the instructions and you can't go wrong.

24 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve used this company several times…

I’ve used this company several times without any issues, but was recently sent some very short-dated hard water test strips. I phoned and spoke to a very helpful man who apologised and sent out a replacement within 2 days- with a shelf life of 18 months. I judge a company by how well they respond when there’s a problem and SimplexHealth scored highly. Recommended!

7 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very straight forward

Very straight forward, no need to hover over items which can quickly 'disappear' on a site before you get a chance to chose an option! And nice speedy process.

8 de março de 2025
Opinião espontânea

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