Simplycarmats Opiniões 

995
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolute brilliant made to measure rubber mat for the back of our new Ford Transit E Courier. Very friendly service and the communication from them was fantastic when I contacted them about which mat... Ver mais

Classificada 5 em 5 estrelas

I placed an order for car mats for my MG HS delivery has been very quick and iam highly delighted with these mats ,and I have no problem highly recommending Simply Car Mats to anyone great experienc... Ver mais

Classificada 2 em 5 estrelas

The holes drilled in the mats do not match the pegs on the floor panel of the car. The mats were CORRECTLY selected and fit the foot well, but because the anchoring holes don’t lineup they don’t si... Ver mais

Classificada 1 em 5 estrelas

Poor quality items sent with damage and defects. Customer service is diabolical. I would avoid this company like the plague. Wish I had read the reviews beforehand. Have contacted trading standard... Ver mais

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Informação fornecida por diversas fontes externas

Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

995 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde em 48 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(995)

41 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Came across an idea for a last minute…

Came across an idea for a last minute Christmas present for someone who had no mats. Came across simplycarmats and saw they did the model. Not only that but you could personalise them too. I wasn’t sure they would arrive in time as I’d left it a bit late but they arrived just before. Really well made and good quality so happy with what I had paid.

13 de dezembro de 2024
Classificada 1 em 5 estrelas

It looks like scam

It looks like scam, I ordered online but never received my car mat. When I emailed them they told me I need to pay extra money. I asked them for refund but they never sent me a refund. Be careful ‼️

17 de dezembro de 2024
Opinião espontânea
logótipo da Simplycarmats

Resposta da Simplycarmats

Thank you for the review. It’s important to point out that we have sent your order out twice to Ireland and twice you haven’t paid the excise duty due on the order, even after being promoted by the courier and us.

Since leaving Brexit all items shipped from the UK have Excise Duty to be paid. This is something out of our control and not an additional payment from us.

Your order is currently in a warehouse in Ireland awaiting for the duty to be paid. If it’s not paid the item will be returned to us a third time.

SCM Customer Services

Classificada 5 em 5 estrelas

Quality mats, great service

I ordered a set of front and rear mats for my van.

Upon delivery, I noticed that the wrong rear mat had been sent (a 2-piece mat was deliverd when a 1-piece was ordered). I was also missing the front mat.

I emailed the support email address and had a response soon afterwards. The front mat was sent out quickly and the new rear mat was made and sent out with no fuss.

The mats are of great quality and fit very well.
Overall, great mats but more importantly superb customer service. 10/10.

15 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great tailored to fit boot liner

Great quality boot liner that has been tailored to fit the vehicle. Not the cheapest but the quality is great and worth the asking price.
You definitely get what you pay for.

19 de novembro de 2024
Classificada 5 em 5 estrelas

Service was almost too quick

Service was almost too quick. I discovered my car had mats already installed, and I tried to cancel the order, but was unable to do so. So I am happy because these mats are better than those already in the car.

15 de novembro de 2024
Classificada 1 em 5 estrelas

Destructive velcro fittings is not anacceptable solution

bought some floor mats for my Tesla Model 3 - what interested me about this is that they advertised velcro fittings specific for each car.

That's quite unusual for floor mats for Tesla so that definitely influenced my decision to go ahead and buy this product.

What transpired when I received the pads is that this company solution is a destructive plastic screw that they want me to screw on the floor of my car. For reference the screw is about 1cm long and quite think.

How this is acceptable or a viable solution is beyond me. Of course because the claim this is a custom made product they won't take refunds.

So morale of the story.. don't waste your money.

Ps. in answer to your comment, you have absolutely no idea what the Tesla Model 3 looks like. The carpet is about 1mm thick and you screw is 1cm. how on earth do you intend me to screw that into the floor lining?

6 de dezembro de 2024
Opinião espontânea
logótipo da Simplycarmats

Resposta da Simplycarmats

The mats you were sent are exactly what you ordered and correct for your car. The velcro pads you have been sent screw into the carpet pyle in the footwell, because you lack any other method of fixing these to the floor. They are entirely optional, as the anti-slip backing of the mats and the accurate tailored fit will keep them in position also. You have already been advised of these details.

Classificada 5 em 5 estrelas

Good Service - Good Product

Finding the correct mats for a friends vehicle as a gift was a nightmare but after contacting the company by e-mail their response was immediate and answered my query. I was then able to order the correct product which came within the time frame advised. Good service - very pleased.

12 de novembro de 2024
Classificada 5 em 5 estrelas

Exceptional customer care

What always makes an experience great is the feeling that staff care about customer service and in my case the care was exceptional.

2 de dezembro de 2024
Opinião espontânea

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