Simply Home Mirrors Opiniões 208

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Some Guy James is help and delivered what he said I would never hesitate to buy from this company perfect I wish they was all as good as this

Classificada 5 em 5 estrelas

Got my mirror today. Delivered by Jordan who was a massive help getting it into my top floor appartment. Looks better than I expected to be honest. I've got my eye on another mirror. Thanks

Classificada 5 em 5 estrelas

Great product excellent quality and great price Purchased in sale and extra 20%off which made it great value Delivery was great had a call 30 minutes before as arranged Can’t fault this company w... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

DO NOT ORDER from this company! This is a complete scam. After waiting months and never receiving my goods, they told me the shipment was "hijacked" (total lie). Then, they tried to get me to send mon... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis

Escrito pela empresa

Exclusive Affordable Furniture & Accessories For Your Home


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

100% happy

Great product high quality even the delivery was good the guys opened it had me check it over so everything was OK I can't say about customer service because it was just so simple I ordered got it a very happy customer and I would buy from them again and will 100%

8 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I'm very pleased with my purchase

I'm very pleased with my purchase. The Items were better quality than expected. Delivery driver Matt was really helpful. Would definitely use again and would highly recommend this company

13 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Glass Nest Tables

We are very happy with Simply Home product Glass Nest Tables. Excellent delivery service from Aidan. Who unpacked and left the tables in the room we wanted. Great Service! Thank You 🙂

10 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great furniture

Great furniture! Unique designs that you won't find elsewhere. Customer service excellent & polite, same as the delivery guys, they unpacked the item with care and made sure everything was in place before they left. Will definitely purchase again 😊

13 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service

I ordered a new dressing table and im absolutely frilled.

The finish is amazing and the delivery team were the best.

Thank you all at simply home uk

2 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Glass mirror

Have just brought my first house and was looking for something special as a main feature in the living room. After a few hours googling came across this website and all I can say is wow. You had exactly what I was looking for and at a great price for your glass mirrors. Thank you for everything

8 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Service / after sales

Ordered the crushed glass fire place for my mum and I have to say … wow ! Quality is 10/10 but more to the point , customer service was 10/10 as well when I called asking about another order I made . Overall this is the only place where I’ve ordered crushed glass furniture that I’ve never had any problems. Thank you . Looking forward to receiving our dressing table !
Perfect .

1 de junho de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Don’t order here

I ordered a mirrored sideboard (came to £550) and the delivery date was pushed back 4 times. When the item finally arrived it was all smashed up so the delivery guys took it back. They spoke to someone, who I believe was the owner, who said they could send a replacement or refund me and I chose refund. I’ve spent the week trying to chase this and each time I email they ignore my refund request and offer me a replacement. I’ve sent three emails asking for a refund and they won’t process it which is what has led me to writing this review. They have the item back and have most likely claimed on insurance or received a refund from their supplier yet also want to keep my money! I could understand if they were just busy and slow to answer emails but it’s the fact they keep responding and purposely ignoring my refund request.

When I ordered from them I checked on here and there were no negative reviews, now 5% are negative and they are racking up. Luckily I paid with a credit card so if they don’t refund, I will chargeback. But it’s a shame they’ve made me go to these lengths. The supplier may have sent them the item damaged for all we know, yes it got delayed 4 times & I understand things happen. But trying to hold onto £550?! Purposefully ignoring my refund request for an item I don’t have?! Not acceptable.

Order #1732

Update: got my money back so added a star but wouldn't order again

1 de julho de 2023
Opinião espontânea
logótipo da Simply Home Mirrors

Resposta da Simply Home Mirrors

Hello and many thanks for your review. We're so sorry that your order was delayed, this was due to reasons out of our control. With regards to damage on delivery, this very rarely happens and when it does we offer a replacement immediately. You of course didn't want this and wanted a refund which was processed once we'd collected the item. Sometimes the bank can take a while to get the funds back but it's usually within 5-7 working days. This was processed in a timely manner our end as I can see on your file. I'm glad this is now resolved however.

Many Thanks, Simply Home

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