Sistaco works so hard to continue bringing us new and exciting products. The new release of finishing touches is fabulous. Also the new education hub on their website is super helpful for the new sist... Ver mais
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Fantastic and responsive customer service for any concerns. Quality products that are innovative, non-toxic and practically odourless. Been using these products steadily for about 2 years and it’s the... Ver mais
Sistaco has the best customer service I have ever dealt with. They are very quick to respond and provide assistance from ordering the best products for your needs to helping you apply the nail powders... Ver mais
Hallo, Ware ist ok, aber alles andere lässt zu Wünschen übrig. Bestellung im deutschen Shop, Ware kam nach 2,5 Wochen endlich an, aber ist musst noch 25,00 € Zollgebühren bezahlen, da die Ware aus Aus... Ver mais
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so easy.
my sister got a sistaco set in October and I used it once. I was hooked I have wanted one sense. my husband just got me the 6 piece starter set. I'm so excited. I LOVE IT.
I absolutely love this product
I absolutely love this product! I love when you buy a product and it exactly what they say it is! So easy to use!
Customer service super responsive
Customer service super responsive.
Great job on new launches. Great support of the whole FB community.
A+++ try distract!
A+++ try distract!
The product is fool proof and gorgeous! Also so much support online
Best nail experience ever!
Absolutely love sisterco, have yet to recieve my first order but have tried before with my friend and fell in love, honestly if you haven't tried this brand yet you are missing out!
The best thing I did was start using…
The best thing I did was start using Sistaco. My nails have grown and the colours are amazing. The application is so easy. Highly recommend.
Long lasting and looks amazing!
I work in retail which is rough on my hands. I thought I’d try Sistaco as normal nail polish never stays on my nails for more than a day without starting to chip. So far I’ve tried two colours and it hasn’t chipped at all after over a week of wear. The nail powders are beautiful and are so easy to apply to get a nice even finish. I’ve already purchased more because I love it!
Inappropriate packaging
My package received OK, BUT they had not wrapped my item just stuck the address label on the actual product box !!! This is a gift for my granddaughter and the box has all the delivery information on it. Now have to buy another box to put it in.
Absolutely ruined my nails
Absolutely ruined my nails. It’s going to take months for my nails to recover, they are splitting, flaking, dreadful.
Would give zero stars if I could
Would give zero stars if I could. Despite following the instructions to the letter the manicure peeled within days.
The removal gel is totally ineffective and had to get the colour which was nothing like it looked in the picture professionally removed. My nails are now paper thin and weak as a result.
The company do not communicate at all.
It’s a scam.
Order almost $200 with them for the…
Order almost $200 with them for the first order. Well packages arrived missing several items. They expect an email within 48 hrs of getting the package along with pictures which was all provided. The only response I have gotten is we are investigating the reason you are missing items. Well great do the investigation but get me my stuff. It is a gel system that requires a base coat and a top coat. The starter set I ordered which was supposed to include these two items along with 6 colors, the light, 2 mixing pots and the application tool did not include 1 or f my colors r the top coat. It was also missing the mixing pot which I am less worried about as I make lip balms and have several of my own. Also added the pedestal and that was never in the package either. This makes it a basically useless kit because without the to coat you can’t seal the powders to your nails and they just wash off. I have still not gotten a resolution and just keep getting ignored. The company also removes ALL. Posts or messages from all of their Facebook pages that have anything to do with any bad express questions. Stay away from them, use regular mica powder for soap making as it’s the same thing and save yourself a ton of money and complications on getting what you are owned.
Never arrived terrible customer service
Never arrived. Lack of response to email and messages. Not managed to get a refund.
I love the colours and the idea
I love the colours and the idea. However, the product is simply awful - impossible to get off and nails are ruined, soft and brittle, after two attempts. From what ove found online, this is a common experience. I'm not using the base or top coats anymore, but still using the powders with Essie gel. Won't buy again, which is a shame because the powder really is quite nice.
Rubbish !! Stay well away !
Used a few times and always had same issue in removing! Told not to scratch the product from off nail with the tool provided, yet why give us a tool that scratches the Polish off no matter how careful you are!? Did untold damage to my natural nails so decided to put it away for about 6 months!
Then decided to give 1 more try and it damaged my nails yet again , this time the cuticles went dry !! Always used cuticle oil but it didn't seem to help , so tried to get it off again and this time reapplied remover rather than using that terrible tool they included , but it actually stung my fingers !! Hate this stuff !! Now I'm back to allowing this rubbish to wear off naturally and it's now gone in the bin !! Needs banning IMHO all those '5 star' reviews are a cop out !!
Really deceptive company
I first purchased Sistaco in October 2023, and thought it was lovely. I had high hopes after the brand guaranteed no damage, non toxic 'mineral' powder. I was able to use it well and followed all the tips and prep exactly as explained but was unable to get my manis to last more than 6 or 7 days. This didn't bother me massively, but when trying the matte pastel shades I experienced severe staining on my skin and my nail beds themselves and was unable to remove it. I posted about this on the sistaco FB page and was deleted very quickly. I then sought assistance through email about the staining and they were very unhelpful and gave me generic and useless advice about trying toothpaste to remove the stains even though I'd already tried much stronger options and they didn't work.
I stopped using their products after this for fear of further staining and damage.
On the 23rd or 24th June 2024, I received a random email asking for a review on their website, and I completed a 3 star review. I was soon after emailed another generic 'tip' list, which I had already followed... And my review was deleted off their website!
So I've come here to leave a review because I know they can't delete it.
I know they've been censoring their Facebook page and having other pages of people seeking genuine help about their products deleted, and now I am aware that they are also vetting reviews on their website to show inflated 4 and 5 star reviews only. Even a great product will always have a 1 or 2 star review here and there.
Price is also hugely inflated, I would recommend buying mica powders, base and top coat and UV lights elsewhere for much cheaper.
I love my Sistaco nail system
When Sistaco asked me to write a review, I thought why didn't I do this before. I have been using Sistaco now since autumn 2023 and I absolutely love it. My nails,which were weak and brittle, are now strong. The mineral powder colours are beautiful and believe me, if I can learn how to apply this (and I have quite easily) then anyone can. It's an amazing nail system and I highly recommend it.
I've tried multiple times to get this…
I've tried multiple times to get this right but it's fiddly and messy and the darker colours are virtually impossible to have any good results ... very patchy and keep having to cure and repeat which can't be healthy for me or my nails. Also doesn't last and wears off in hours so have to remove virtually next day which is a total waste of time and money ...very expensive way of not being able to do own nails!!
Customer Service Non ExistentOrdered…
Customer Service Non ExistentOrdered 23rd Jan - still waiting for the item to be dispatched (after paying additional for express postage). Claims fast postage. Tried to ring customer service, phone answers and immediately hangs up. Online chat cannot give an answer as to when item will be dispatched. Email still not answered. Posted in online forum for help and post was declined? Don't waste your money
Purchased in Jan 2024 for $163.
Shocking company and customer service…
Shocking company and customer service is horrendous. Watch what button you click as you think you are paying for your order but it is adding items and auto charging on PayPal. Then when you ask for it to be cancelled they refuse. Dreadful
Shocking customer service
The product itself is good, but their business practice is a shady as!
They try and buy good reviews. They've shut down previous Trustpilot reviews because they got unfavourable replies.
There are draconian rules on their Facebook collective where people are prevented from talking about any issues that are having.
It has caused serious damage to some of my friends nails.
The customer service can be shocking. Often if they make a mistake with an order (like if they don't include an item you've paid for) they won't ever admit their mistake and just send you out their missing item. They will just send you a voucher code to be able to add the missing item to your next order, therefore practically forcing you to spend MORE money with them to fix their own error.
They have unfairly and unjustly closed down Facebook groups that talk about all sorts of different mail systems and techniques accusing them of selling "counterfeit product" which is just untrue and ludicrous!
Their censorship is mind blowing and it's a shame, revise the powders are actually really good. They just lie about how way they system is to remove and don't want any mention anywhere of the damage it causes to some people's nails. I'm lucky, mine have been fine, other's not so much.
If you do buyfrom then, don't expect them to correct any mistakes without a fight, and don't expect to be able to discuss any issues openly on their forum. That all has to be hidden away.
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