Skincare by Dr. V Opiniões 471

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dr V Glow and Hyperpigmentation kits have completely transformed my mature, Asian combination skin. My hyperpigmentation is visibly less and completely eliminated my dry, flaky patches, leaving my fa... Ver mais

Classificada 5 em 5 estrelas

Very very good I used the vitamin C, the serum, the daily moisturiser and SPF50 Mineral sunscreen for 12 months now. It has lightened my face pigmentation, and it is value for money compared to all th... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Website could have been easier to choose sizes. I wanted to buy big bottle of sunscreen but even after selection it got switched to smaller size. I am upset because I am travelling to USA where you do... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I used the vitamin C, the serum, the daily moisturiser and SPF50 Mineral sunscreen for 12 months now. It has lightened my face pigmentation, and it is value for money compared to all the big brands I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de cosméticos

Escrito pela empresa

Skincare by Dr. V creates science-led products specifically developed for skin of colour. Rated 4.7/5 stars from over 5,000 verified reviews, with 80,000+ happy clients and more than 200,000 orders shipped to date—totalling over a million products sold—we’re proud to deliver results you can trust. Over 99% of orders arrive on time, and 82% of customers report visible improvements, giving us an industry-leading satisfaction rate. More than 80% of our customers reorder regularly, a reflection of the consistent quality, care, and service that define every Dr. V product.


Informações de contacto

Made for Skin of Colour

Rated 4.7/5 in 5k+ reviews. 1mil+ products sold in 90+ countries

4,4

Excelente

TrustScore: 4.5 em 5

471 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Products arrived as promised

Products arrived as promised. Started using proof will be I hope in a few weeks of using! Watch this space

11 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear your products arrived as promised.

We hope you enjoy using them, and as results can vary by person, we recommend applying consistently as directed over the coming weeks.

Classificada 5 em 5 estrelas

Easy to order

Easy to order, helpful updates, quick delivery

27 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review. We’re pleased to hear you found the ordering process easy, received helpful updates, and that your order arrived quickly.

Classificada 5 em 5 estrelas

Product do what it says

Product do what it says

8 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review. We’re delighted to hear the product has worked well for you and delivered as expected.

Classificada 5 em 5 estrelas

It came quickly in the post no problems…

It came quickly in the post no problems with receiving it.

6 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear your order arrived quickly and that everything went smoothly with delivery.

Classificada 4 em 5 estrelas

Great products

I have been using the Dr V range at this point for many years. They work like nothing else. The delivery was swift too.

Highly recommended 👌🏽

14 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your lovely review and continued support over the years. We’re delighted to hear that the Dr V range has worked so well for you.

We’re also pleased your delivery arrived swiftly, and truly appreciate you choosing us again.

Classificada 5 em 5 estrelas

Great Satisfaction

I used the vitamin C, the serum, the daily moisturiser and SPF50 Mineral sunscreen for 12 months now. It has lightened my face pigmentation, and it is value for money compared to all the big brands I had used previously. Great job Dr. V for staying true n delivering on your words to skin of colour! Very satisfied.

11 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your wonderful review. We’re delighted to hear that you have seen an improvement in your pigmentation after using the range consistently.

We truly appreciate your kind words and support for Dr V’s mission to create skincare for Skin of Colour. We’re so pleased you feel the products have been good value and that you’re satisfied with your results.

Classificada 5 em 5 estrelas

Love your products

Love your products! Thank you 🌹

11 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your kind review. We’re delighted to hear that you love the products, and we truly appreciate your support.

Classificada 5 em 5 estrelas

So far so good

So far so good. First purchase with Dr V products . Will review the product in a few weeks. Hope to address my dark circles where nothing has worked before.

9 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review, and for choosing Dr V for your first purchase.

We’re pleased to hear it is going well so far, and we hope you continue to enjoy using the product. Results can vary by person, especially with concerns such as dark circles, so we recommend continuing consistently as directed and reviewing your progress over the coming weeks.

Classificada 4 em 5 estrelas

Inzincable

I am using the Inzincable sunscreen by Dr A Rattan. Certainly much better than most mineral sunscreen. The only small downside is that you do have to rub it in well otherwise if left with a slight sheer, it does look like there is a white cast. Not the end of the world as the product does sink in to the skin well.

5 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear you’re enjoying InZincable and that you find it much better than most mineral sunscreens.

As a mineral SPF50, it does need to be rubbed in well to help minimise any visible cast. We’re glad to hear it sinks into your skin well, and we really appreciate your balanced feedback.

Classificada 2 em 5 estrelas

The product (lipzinc) is not good

The product (lipzinc) is not good. The lips colour bleeds and does not settle in the lips well.

24 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re sorry to hear LipZinc was not the right fit for you.

The colour and finish can vary depending on individual lip tone, texture and how much product is applied, but we appreciate your feedback that it did not settle well and appeared to bleed on your lips.

We will share this with the relevant team as we continue to review customer experiences.

Classificada 5 em 5 estrelas

Hi I didn’t no anything like skin of…

Hi I didn’t no anything like skin of colour I learned from dr v and loved ur products and I learned what is good for my skin

4 de maio de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your lovely review. We’re so pleased to hear that Dr V has helped you understand Skin of Colour and what works best for your skin.

We’re delighted you’re enjoying the products and truly appreciate your support.

Classificada 2 em 5 estrelas

The airless pump was faulty

The airless pump was faulty. I was forwarded an automated email about how to get the air out so the suction is better and it pumps smoothly. This just shows the quality of packaging is so cheap cause there are other airless pumps from different brands but this has never ever happened with the other brands and they don’t feel as cheap either.

30 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re sorry to hear you had an issue with the airless pump.

Airless pumps can occasionally need additional priming where air becomes trapped in the mechanism, which is why our team sent troubleshooting steps to help resolve this quickly. This does not mean the packaging is cheap or low quality; airless pumps are specifically chosen to help protect the product and maintain ingredient stability.

That said, we understand it is frustrating when a pump does not work as expected. The issue affects less than 0.2% of units, so it is very uncommon, but unfortunately no packaging system can eliminate faults entirely. We appreciate you bringing this to our attention and will continue reviewing feedback to improve wherever possible.

Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery , very Happy the service

28 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear your order arrived promptly and that you were very happy with the service.

Classificada 5 em 5 estrelas

My parcel arrived on time

My parcel arrived on time . Looking forward to wear my new dr v sunglasses 😎

27 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear your parcel arrived on time.

We hope you love wearing your new Dr V sunglasses.

Classificada 4 em 5 estrelas

It's been 3 months I have been using Dr…

It's been 3 months I have been using Dr V products. I started the under eye kit and have noticed slight difference under the eyes but no much. Have ordered the kit again and waiting to see better results in 6 months as has been stated but so far I am liking te other products and my skin looks soft and smooth

24 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you for your review. We’re pleased to hear you are enjoying the other products and that your skin is feeling soft and smooth.

For the under-eye kit, results can vary by person and may take longer depending on the type and depth of dark circles. We’re glad you have noticed a slight difference after 3 months, and we hope you continue to see further improvement with consistent use over the coming months.

Classificada 4 em 5 estrelas

My skin has never looked better

My skin has never looked better! I have been using the exfoliator and spf50 and absolutely love it. Only reason its 4* and not 5* is because it's quite expensive for not enough product so I am spending a fair bit of money.

27 de abril de 2026
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Resposta da Skincare by Dr. V

Thank you so much for your review. We’re delighted to hear your skin has never looked better and that you’re loving the exfoliator and SPF50.

We understand your feedback on price and product size. Our formulas are developed with carefully selected actives and are made specifically with Skin of Colour in mind, but we appreciate that cost is an important consideration for customers. Thank you for your honest feedback and continued support.

Classificada 1 em 5 estrelas

I will never buy from Dr Vanita Rattan…

I will never buy from Dr Vanita Rattan again. The Super Hydrating toner is harsh on my skin, causes redness and breakouts. The toner seems to have alcohol in it. The Customer Support Team at Dr Vanita Rattan are unhelpful and cause problems. I asked to return the items and then be refunded, which was asked within 15 days of buying the products, within the return deadline date, but still The Customer Support Team are trying to not cooperate and are wasting my time. Bad business.

13 de abril de 2026
Opinião espontânea
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Resposta da Skincare by Dr. V

Thank you for sharing your feedback. We are sorry to hear the toner was not suitable for your skin.

To clarify, once you contacted us, your refund was processed within 2 days. In the rare event of a reported reaction, our team does need to ask a few further questions so we can understand what may have triggered it, in line with our refund process. This includes checking whether the products were suitable for your skin type, how they were used, and whether anything else in the routine may have contributed. We understand that you did not want to participate in this process, but it is in place to help us review such cases fairly and safely.

We also wanted to clarify the alcohol concern. The Super Hydrating Toner does not contain drying alcohol. Some skincare ingredients are “fatty alcohols”, which are very different from denatured or drying alcohols and are used to support the texture and hydration of a formula.

We appreciate that reactions can be frustrating, as everyone’s skin is different, and we are sorry this product was not the right fit for you.

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