Dr V Glow and Hyperpigmentation kits have completely transformed my mature, Asian combination skin. My hyperpigmentation is visibly less and completely eliminated my dry, flaky patches, leaving my fa... Ver mais
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Very very good I used the vitamin C, the serum, the daily moisturiser and SPF50 Mineral sunscreen for 12 months now. It has lightened my face pigmentation, and it is value for money compared to all th... Ver mais
A empresa respondeu
I used the vitamin C, the serum, the daily moisturiser and SPF50 Mineral sunscreen for 12 months now. It has lightened my face pigmentation, and it is value for money compared to all the big brands I... Ver mais
A empresa respondeu
Response to email was very quick and delivery was within time. Although I wished the pictures of my face sent was viewed in was told they were unable to and only rely on what i said in which case so... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Skincare by Dr. V creates science-led products specifically developed for skin of colour. Rated 4.7/5 stars from over 5,000 verified reviews, with 80,000+ happy clients and more than 200,000 orders shipped to date—totalling over a million products sold—we’re proud to deliver results you can trust. Over 99% of orders arrive on time, and 82% of customers report visible improvements, giving us an industry-leading satisfaction rate. More than 80% of our customers reorder regularly, a reflection of the consistent quality, care, and service that define every Dr. V product.
Informações de contacto
Reino Unido
- sales@skincarebydrv.com
- skincarebydrv.com
Made for Skin of Colour
4,4
Excelente
472 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy Customer
I’ve been using Dr. V’s skincare products for a few months now and have noticed a significant improvement in my skin, especially my pores, which appear much smaller. I’m still working on my dark spots—they’re still there—but I’ve seen fewer bumps each month, which has made a big difference. Overall, my skin looks smoother and healthier. I know I still have a long way to go, but so far I really like these products and would definitely recommend them to anyone looking to improve their skin.
12 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you so much for sharing your experience. We’re delighted to hear you’ve seen improvements in your pores, breakouts and overall skin health, and it’s great that things are moving in the right direction with your dark spots too. Consistency really does make a difference, and we’re glad the journey so far has been positive for you.
Warm regards,
The Dr V Team
Hyperpigmentation/Melasma
I have been using the hyperpigmentation kit since August 2025 and now it’s January 2026 - I could see my melasma fading gradually. Very happy with my purchase😊
13 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you so much for sharing this. We’re delighted to hear you’ve seen your melasma gradually fading since August, and that you’re happy with your results so far. Consistency really does make a difference, and it’s lovely to hear it’s paying off for you.
Warm regards,
The Dr V Team
My order arrived on time
My order arrived on time.
Delivery process was easy, paid for costoms and taxes on line and the delivery company constantly gave updates untill my order arrived.
26 de novembro de 2025
Resposta da Skincare by Dr. V
Thank you for sharing your experience. We’re glad to hear everything arrived on time and that the delivery process was easy.
Warm regards,
The Dr V Team
Dr. V’s educational educational platforms for skin of color have been invaluable !
I’ve learned so much with Dr. V about how to care for my sensitive skin of color . Dr V’s educational YouTubes have been invaluable .
I’ve learned so much . Also about all the wrong things I’ve been doing for years !
I now use a great deal of Dr. V’s products and I’ve really seen improvement !
I’ve also learned to look for harmful ingredients in products , and productive ones as well !
I’m a devoted follower of Dr. V on all her social platforms ! Thank you Dr. V !
12 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you so much for your lovely message. We’re really pleased to hear how helpful Dr V’s education has been and that you’ve seen such positive changes in your skin since updating your routine.
Kind regards,
The Dr V Team
Quick and Responsive Service
I have had quick and responsive service with my orders, including when there was difficultly with one of them. I am hopeful that these products will address my issues and look forward to see what results I get in 3+ months
29 de novembro de 2025
Resposta da Skincare by Dr. V
Thank you for your kind words. We’re glad our team could support you when needed, and we hope you continue to see great progress over the coming months.
Warm regards,
The Dr V Team
Hair conditioner bottle cap has changed…
Hair conditioner bottle cap has changed and quantity has reduced for both hair shampoo and conditioner, need to remove whole cap now while bathe. not a good one
29 de novembro de 2025
Resposta da Skincare by Dr. V
Thank you for your feedback. To clarify, the shampoo bottle and cap have not changed, and the quantity has remained the same. The only update was to the conditioner cap, which was changed from a flip-top to a screw cap after some customers told us the flip-top was difficult to open in the shower.
We appreciate you taking the time to share your thoughts.
Warm regards,
The Dr V Team
Bottle awful
The product is great, but the bottle itself is awful. Sometimes I squeeze out too little or too much which wastes a lot of product. I wish you can consider redesigning the bottle
12 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you for your feedback. We’re really pleased you’re enjoying the product itself. We haven’t had this issue raised before - our support team would be very happy to walk you through the optimal way to use it to avoid any wastage.
Warm regards,
The Dr V Team
Quality products
Quality products. I have started using the haircare line and I definitely can tell my hair is thicker.
12 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you for your feedback. We’re delighted to hear you’re seeing a difference with the haircare range and that your hair feels thicker already.
Warm regards,
The Dr V Team
I find a difference in my skin and…
I find a difference in my skin and thinks it’s getting better
12 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you for your feedback. We’re delighted to hear you’re seeing a difference :)
Warm regards,
The Dr V Team
Not the greatest concealer
Not the greatest concealer, doesn’t sit well on the skin and definitely not suitable for oily skin like mine. The colour match is good but I would not recommend this product. The texture is grainy…not very smooth
12 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you for your feedback. We’re sorry to hear the concealer didn’t sit well on your skin. The formula is designed to be hydrating, which can feel heavier on oily skin types.
Regarding the texture, the concealer should feel smooth. A grainy feel can sometimes happen if too much product is applied at once or if it isn’t warmed slightly between the fingertips before application, which helps it melt and blend more evenly into the skin. Our customer care team would be very happy to share personalised tips if you’d like to reach out.
We’re glad the shade match worked well for you, and we appreciate you taking the time to share your experience.
Warm regards,
The Dr V Team
I use the trio range and it's perfect…
I use the trio range and it's perfect for my skin. I no longer suffer from spots.
Glad i was recommended this brand. Best decision i've made for my skin!
12 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you so much for sharing this. We’re delighted to hear the TRIO Blemish Range has worked so well for your skin and that breakouts are no longer an issue. It’s lovely to know you’re happy you found us :)
Warm regards,
The Dr V Team
Very effective with acne prone face
3 de novembro de 2025
Resposta da Skincare by Dr. V
thank you for letting us know :)
The product is a very good product 👌…
The product is a very good product 👌 looking forward to buying my next order 😀 everyone women of color should give it a try.
10 de outubro de 2025
Resposta da Skincare by Dr. V
thank you for letting us know :)
My skin looks and feels great!
My experience with the products and customer service has been excellent. My skin looks and feels great and I've been using since 2022. Due to an auto immune condition I had a problem with some body products and they were refunded.
20 de dezembro de 2025
Resposta da Skincare by Dr. V
Thank you so much for sharing your experience. We’re really glad the products have worked well for you since 2022 and that your skin is feeling great. We also appreciate your understanding regarding the body products, and we’re pleased we were able to resolve that for you.
Warm regards,
The Dr V Team
Resposta da Skincare by Dr. V
Thank you so much for your lovely feedback :)
Warm regards,
The Dr V Team
The products are perfect for me
The products are perfect for me. I am so satisfied as they are gentle on my face. I have no concerns. My go to skin care product. Will slowly introduce to my family and friends as they keep asking what I use. Thank you Dr V. 🫶🏾
12 de agosto de 2025
Resposta da Skincare by Dr. V
Thank you so much for your lovely message. We’re delighted to hear the products have been so gentle and effective for you, and that they’ve become your go-to routine. We really appreciate you sharing them with family and friends too.
Great products and have definitely…
Great products and have definitely helped me with my pigmentation on the face and I will continue to use them 😊
8 de janeiro de 2026
Resposta da Skincare by Dr. V
Thank you for your kind feedback. We’re really pleased to hear the products have helped with your facial pigmentation, and we truly appreciate your continued support!
Unreliable service
I ordered this product on the 30th December within the UK for next day delivery. The order form stated it would take a business day to process, and then 1-2 days for delivery. Well today is the day I have heard the item was shipped so its taken 10 days just to ship with a further 1-2 delivery. Plus you pay for fast delivery. As this has not happened I am requesting a refund on delivery as the friend who it was ordered for is leaving tomorrow and possibly won't even get the product due to their unreliable ordering system, meaning I will have to return this incurring further charges!
8 de janeiro de 2026
Opinião espontânea
Resposta da Skincare by Dr. V
We're sorry to hear this. Thank you for your feedback and for giving us the opportunity to clarify. Your order was placed on 30 December after the daily cut-off, just before the holiday period when our warehouses were closed. Normal processing did not resume until the next business day, 2 January, and there was a clearance backlog to work through following the Christmas and New Year shutdown.
This was an exceptional period and not reflective of our usual dispatch times, where the vast majority of orders ship on time. We also displayed a 3–5 working day processing delay notice in the shopping cart during this period to help set expectations.
As soon as you contacted us, we refunded your next-day delivery fee in recognition of the delay, and we’re sorry for the inconvenience this caused. We truly appreciate your patience.
Warm regards,
The Dr V Team
Cera Pep Moisture by Dr. Vanita Rattan
The ‘Cera Pep Moisturiser’ helped to significantly reduce two pigmentation patches that I had on my face after the healing of two bruises. I got those bruises about 6years ago when I fell face down on a gravel road.
25 de junho de 2025
Resposta da Skincare by Dr. V
Thank you so much for sharing this. We’re delighted to hear Cera Pep helped reduce those long-standing pigmentation; great to know after such a long time since the injury!
Warm regards,
The Dr V Team
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