Ski Solutions Opiniões 316

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been booking my ski holidays with James for the last 4 years, every time his recommendations come up trumps! Cant fault the attention to detail from the Customer Service team either when it com... Ver mais

Classificada 5 em 5 estrelas

Ross at Ski Solutions was an enormous help in finding a child friendly ski holiday in Norway a couple of years ago, so we entrusted him to help us find a similarly child friendly holiday in the Alps r... Ver mais

Classificada 5 em 5 estrelas

Speaking with an old skiing friend he was going skiing so I felt that I would have to join him. Within 24 hours Ross @ Ski solutions had arranged a holiday for two more skiers in Obergurgl to leave 7... Ver mais

Classificada 5 em 5 estrelas

James went above and beyond for our Christmas booking, presenting us with quote upon quote to ensure we got a holiday that ticked everyone’s box. His knowledge helped us to plan every detail so we kno... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Informação fornecida por diversas fontes externas

Enjoy unforgettable ski holidays with Ski Solutions, the luxury ski specialists. With over 30 years' experience - benefit from our expert knowledge.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

316 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Quick response, great price!

Ski Solutions replied very quickly, and arranged my holiday in Whistler with my preferred hotel, airline and dates within the day and their price was very competitive. In fact I’m paying less for more days next year than I’d paid a competitor for this years holiday in the same hotel! Great service and great price

17 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They can't help you enough so they don't bother to try

Have travelled twice with Ski Solutions. Both family trips with family & friends. We returned from the most recent trip a couple of weeks ago from Courcheval. Decided that my wife and I would like a few more days on the slopes this year so contacted Ski Solutions to book four days in Italy. Received an initial call, explained what we were after; flights, transfers, hotel, ski passes . However, it was quickly obvious from the disinterested representative that this was not an enquiry that was of any particular interest. Was promised a call back which unsurprisingly never came so we booked elsewhere. Even a courtesy call to say they were unable to help would have been acceptable. I've spent over £15k with Ski Soutions over the last 2 years. It's the last money I will ever spend with them.
Update. They replied and asked me to email details which I duly did. They responded promising to investigate. And to no one's surprise, I haven't heard a word since.

14 de fevereiro de 2025
Opinião espontânea
logótipo da Ski Solutions

Resposta da Ski Solutions

Hello Joseph,

I'm very sorry that you did not receive a call back following your enquiry. To allow us to conduct a full investigation, please can you send me an email with your full name and telephone number - murray@skisolutions.com

Regards,
Murray Dee - Head of Client Services

Classificada 5 em 5 estrelas

Save time and effort, speak to Ski Solutions your one stop shop for Ski Holidays!

I have used Ski Solutions in the past when booking a Ski Holiday so I had no hesitation in using them again. Sophie re-called my previous occasion and was as helpful, patient and understanding as I remember her even though I required a few tweaks to a normal Club Med resort booking as we are part of a larger group. A pleasure doing business very professional and I fully recommend them.

11 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great team at ski solutions-…

Great team at ski solutions- knowledgeable, proactive and always manage to find us a great deal for 8 guys with different tastes and located from south England to north Scotland - no easy task but they manage it every time.

25 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful and informative

Ned was very helpful discussing our holiday requirements with us. We decided upon Alps D'huez and had a really good holiday. Ned had experience of that resort and was able to recommend some restaurants too which was very helpful. The accommodation was very good and as expected, with a nice walk to the slopes. We had issues with our flight out and flight back, due to the weather each time. Unfortunately, we didn't get the app or text updates from TUI/Crystal, as they had Ski Solutions' contact details, not mine, but I was able to contact Ski Solutions easily enough each time, and we did get that all resolved in the end. I would use Ski Solutions again.

28 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly helpful service from Clare…

Friendly helpful service from Clare Roberts who gave us a range of options and we settled on an excellent option.
We have used Clare and Ski Solutions multiple times and have always been delighted with their service.

13 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Sophie was excellent

Sophie was excellent, very responsive. We had a few days to try and book somewhere for over New Years in a resort we coolant find anything. Really quick, really helpful and knowledgeable - we would recommend Ski Solutions :-)

17 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A stand out company

A stand out company. People are knowledgeable, precise and they follow through. Yes, I am not making this up. Clare is a great example of such professional behaviour and we'll certainly be back with this Company again.

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfied Returning Customer

I have been booking through Ski Solutions for a few years and Ross has always gone the extra mile to find different options for us to choose from and has arranged some great ski holidays for myself and family.
Also being able to book decent ski hire and ski passes through Ski Solutions at a reasonable price makes it easier!

20 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

So far so good, Amy has provided really great customer service so far in providing quick responses to our enquiries and making the booking process a positive experience. Ski solutions have worked to find us a package to suit our needs and catered for all special requests. Looking forward to great winters ski.

8 de outubro de 2024
Opinião espontânea

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