Ski Solutions Opiniões 316

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been booking my ski holidays with James for the last 4 years, every time his recommendations come up trumps! Cant fault the attention to detail from the Customer Service team either when it com... Ver mais

Classificada 5 em 5 estrelas

Ross at Ski Solutions was an enormous help in finding a child friendly ski holiday in Norway a couple of years ago, so we entrusted him to help us find a similarly child friendly holiday in the Alps r... Ver mais

Classificada 5 em 5 estrelas

Speaking with an old skiing friend he was going skiing so I felt that I would have to join him. Within 24 hours Ross @ Ski solutions had arranged a holiday for two more skiers in Obergurgl to leave 7... Ver mais

Classificada 5 em 5 estrelas

James went above and beyond for our Christmas booking, presenting us with quote upon quote to ensure we got a holiday that ticked everyone’s box. His knowledge helped us to plan every detail so we kno... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Informação fornecida por diversas fontes externas

Enjoy unforgettable ski holidays with Ski Solutions, the luxury ski specialists. With over 30 years' experience - benefit from our expert knowledge.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

316 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Customer Service

Ski Solutions has been a brilliant company to deal with. The customer service is excellent. I felt totally confident when using them for the first time that the holiday would be up to the standard I expected and that everything would be booked for me and would all run smoothly. The client services team are also extremely helpful and very promptly answered a couple of questions for me while we were away on our recent holiday. Have already booked again for next year!

10 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ski-easy

Excellent company so far.
Booking for 4 people to go to Canada ski-ing next year.
James couldn't have been more helpful, despite our booking being for 2025, and despite it being his busy time of year, he was prompt and helpful. He was also very knowledgeable about the places we wanted to visit having been there himself. This was very informative and helped our holiday choices. Thank you.

5 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful when booking

Very helpful staff when booking a ski trip and really enjoyed the trip - so much so that we booked again for next year.

15 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Mike was very helpful

Mike was very helpful. Understood my requirements and gave good suggestions. When I made my decision he rang the chalet to check there was parking.
Great communication from both ski solutions and the chalet company.

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Just a great company to deal with

Just a great company to deal with. Ski Solutions took care of everything we needed and I didn't feel I was paying for things or service in resort that I didn't need. We will be back

3 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic booking experience

Fantastic booking experience. Ross at Ski Solutions was very knowledgeable, gave fantastic advice and created the perfect bespoke trip for our family. I will definitely book again and highly recommend.

8 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and very efficient

Excellent service and very efficient. Contacted Ski Solutions looking for a ski holiday for 15 people. came back to me very quickly with some great options. discussed some amendments then booked with them. all very seamless.

26 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Short break to Corvara.

The response time to my initial email request was very quick. Andy was extremely helpful and promised to get back to me with some options the next day. He did and we pretty much had the whole holiday/ short break booked and sorted out within 48 hours. Seamless and professional experience.

21 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Opposite of what I asked for!!!

Wanted the shortest transfer possible from an airport and ski solutions scammed me with a £4k one week holiday sitting on a bus for 6 hours to get to the resort.
NEVER AGAIN!

24 de fevereiro de 2024
Opinião espontânea
logótipo da Ski Solutions

Resposta da Ski Solutions

Hello Andrew,

Many thanks for taking the time to write a review and I'm sorry to read of the extended transfer time that you experienced. Your journey from the airport to the resort is one of the shortest in the French Alps. Unfortunately there was very heavy traffic last weekend and it took longer than expected. Apologies for the inconvenience and I hope you are enjoying your holiday.

Regards,
Murray Dee - Head of Client Services

Classificada 5 em 5 estrelas

Easy Peasy

I wasn’t sure where to start when booking a ski holiday for a group of 13 but Ski solutions & our account manager Mark made this extremely easy. He was super helpful, providing a number of options for us to consider & answering our numerous questions!Such an easy experience overall & would highly recommend.

9 de fevereiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

I found Ski Solutions really easy to…

I found Ski Solutions really easy to deal with and knowledgeable. Our first date/resort wasn't available so we were sent some alternatives which were all really good, and we could have booked either one of them. We haven't departed yet, so I can't comment on the holiday, but booking it and the choice of resorts we were offered was all very satisfactory.

29 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

REVIEW'

I wouldn't say it was 'great'; I would say it was better than the competition and gave us what we wanted in a prompt, clear, professional and unambiguous way

25 de janeiro de 2024
Opinião espontânea

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