Avoid this casino. When it comes time to withdraw your winnings, expect delays, repeated requests, and endless excuses. My withdrawal has been rejected multiple times despite following their instructi... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Worst platform I have ever come across. All the bonuses on their website won't work. Spoke to someone about it on their live chat. She said because i had a duplicate account. Like how the he'll would... Ver mais
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solid casino with a quick and easy registration process. The game design and graphics are really appealing, making the experience enjoyable right from the start. There’s a wide range of games, and eve... Ver mais
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This used to be my favourite online casino but lately withdrawals take a long time to be processed and since I have VIP status they are supposed to be even faster, they were always paid within an hour... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Skycrown Capital Management is a Swiss-based open public fund. We offer our members the opportunity to participate in a private equity investment pool in real time, directly through our online platform.
Informações de contacto
Curaçao
- skycrown.com
1,6
Muito mau
347 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Withdrawal Issue
I had used this casino and had no issues. The withdrawals did take a week or however that is to be expected until now. I went to withdraw winnings and this didn’t allow me to put in my bank account details, it automatically used the card details i use for the most recent deposit. Going on 3 weeks and still no winnings into my account. Back and forth with their service team and they want proof of the transaction being successfully returned but my bank doesn’t have any record of it being placed into my account so i can’t do this. Provided a bank statement showing proof it wasn’t placed in my account but that isn’t good enough. Stalemate at the moment as they won’t provide transaction record of a successful deposit so i can’t go to my bank but want me to provide proof the funds were returned to them…. Stay away from this casino with plenty of others out there I wouldn’t recommend this one at all.
EDIT AFTER REPLY
Skycrown, I have been in constant contact with your support team and continue to do so. Your response is as as useful as the contact I have had with this support team and financial team.
22 de janeiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Emily,
Thank you for sharing your experience. We’re very sorry to read about the frustration this situation has caused you.
We understand how concerning it must be to wait for a withdrawal and feel stuck in the middle of a payment investigation. Please allow us to clarify that when withdrawals are returned to the original payment method, this is often done automatically for security and anti-fraud reasons. However, in rare cases, bank processing times and interbank tracing procedures can unfortunately take longer than expected.
That said, we absolutely agree that this should not feel like a stalemate. When a payment is in dispute, both the payment provider and the receiving bank may require specific confirmation formats before they can trace the transaction. A standard bank statement sometimes isn’t enough for formal investigation procedures, which is why our team may have requested additional documentation.
We truly want to help resolve this for you. To move forward, we kindly ask you to contact us directly at support@skycrown.com. We will escalate your case to our payments team for a detailed trace request with the payment provider and ensure you receive clear guidance on the exact document your bank needs to supply.
Your feedback is taken seriously, and we’re committed to doing everything we can to help reach a resolution.
Kind regards,
Skycrown Support Team
This used to be my favourite online…
This used to be my favourite online casino but lately withdrawals take a long time to be processed and since I have VIP status they are supposed to be even faster, they were always paid within an hour, now they take days and no one seems to care or do anything about it. So I'll play elsewhere where I do get fast withdrawals. I have raised this a few times but no one listens
3 de fevereiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Lou,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent experience hasn’t matched the high standards you previously enjoyed with us.
As a valued VIP player, your satisfaction is extremely important to us, and we understand how frustrating longer withdrawal processing times can be — especially when you’ve been used to much faster payouts in the past. Please rest assured that we never intentionally delay withdrawals. Processing times can sometimes increase due to additional security checks, payment provider delays, or account verification requirements, all of which are in place to keep our players and their funds safe.
That said, we absolutely want to look into your case more closely and make sure your concerns are properly addressed. It’s disappointing to hear that you feel unheard, and we’d really like the chance to turn this experience around for you.
Could you please contact our support team directly at support@skycrown.com with your username and details of the withdrawals in question? Our team will prioritize your request and review the situation as quickly as possible.
We genuinely value your loyalty and hope to regain your trust.
Kind regards,
Skycrown Support Team
If it was possible to give no stars…
If it was possible to give no stars that would have been my option... All documents get rejected and everytime they give a different reason as to why the documents are rejected, saw alot of posts here about the same issue..
When one deposit they take the money quickly but when you want to withdraw they have a lot of story's... Not even to talk about the assistance on the live chat agent Ashley was not helpful at all ended the chat without assisting because she doesn't know how to solve the problem or how to answer questions asked.. Very bad casino to play on... I will post a review on all the sites so that people can be warned not to join SkyCrown
2 de fevereiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Christo Thomas,
Thank you for sharing your feedback.
We’re sorry to hear about your negative experience and understand how frustrating verification and withdrawal issues can be, especially when expectations are not met. Please be assured that document verification is an important security requirement, and rejections may occur when submitted information does not fully meet regulatory or compliance standards. That said, we acknowledge your concerns regarding inconsistent communication and regret any confusion this may have caused.
We also take feedback about customer support very seriously. Providing clear, respectful, and helpful assistance is a priority for us, and your comments will be reviewed internally to help improve our service quality.
If you would like your situation to be reviewed further, we kindly invite you to contact our support team directly at support@skycrown.com, where your case can be looked into in more detail.
We appreciate you taking the time to share your experience, as it helps us identify areas where improvements are needed.
Best regards,
SkyCrown Casino Team
I won the grand jackpot and after 5…
I won the grand jackpot and after 5 minutes they cleared my credit without explanation! Luckily I screenshot the jackpot but it’s been weeks they never paid me a cents.
13 de janeiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Ysa,
Thank you for bringing this matter to our attention. We are very sorry to hear about the situation you described and understand how concerning it must be to see a jackpot win removed without a clear explanation and without payment being processed.
Please be assured that SkyCrown Casino does not remove winnings or invalidate jackpots without reason. Any adjustment to a balance may only occur following a technical review, game provider investigation, or compliance check; however, such actions should always be communicated clearly to the player. We sincerely apologize if this did not happen in your case.
To allow us to investigate this matter thoroughly, we kindly ask you to contact us at support@skycrown.com using your registered email address and include any supporting evidence you have, such as the screenshots you mentioned. Your case will be escalated to our Finance and Game Provider Teams for a detailed review.
Thank you for raising this issue. We appreciate the opportunity to review it properly and work toward a clear and fair resolution.
Warm regards,
SkyCrown Support Team
2 out of 7 x $50 deposits weren’t…
2 out of 7 x $50 deposits weren’t credited to my account , upon contacting them they said they are still pending and will clear after 48 hours , waited 72 hours and still hadn’t cleared recontacted them and then they tried telling me that I had lost that money and my transaction history had been deleted but I had screen shots to prove it so tried to take it further but they said I have no transaction history at all basically saying I hadn’t even used their site .. do not trust these scammers !!
10 de janeiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Cameron Knox,
Thank you for taking the time to share your feedback. We’re sorry to hear about the confusion and frustration you’ve experienced regarding your deposits. We understand how concerning it can be when transactions are not reflected as expected, and we regret the inconvenience this situation has caused.
At SkyCrown Casino, we take all payment-related concerns seriously and aim to handle them with transparency and care. Issues involving pending transactions or missing records require detailed review to ensure accurate resolution. Clear communication in such cases is very important to us, and your feedback highlights where improvement may be needed.
We kindly encourage you to contact our support team directly at support@skycrown.com so your case can be reviewed in detail and any available information can be properly assessed. Our team is available to assist you and provide clarification wherever possible.
Thank you for sharing your experience.
Best regards,
SkyCrown Casino Team
I won money and tried withdraw then it…
I won money and tried withdraw then it went to technical difficulties in which they said it'd take time to fix then they fixed it and wouldn't allow my legal documents and the are saying they'd give me a refund but I still hadn't heard from them
As you can see with the reply below they lie and say they'll get back to you but that is false unless you go through the same process multiple times just to get them to reply and spill the same lies
20 de janeiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Nicholas,
Thank you for sharing your experience with us. We are sorry to hear about the difficulties you have encountered following your withdrawal request and the lack of clear communication afterward. We understand how frustrating this situation must be.
Please be assured that SkyCrown Casino does not intend to withhold player funds or ignore submitted documentation. Technical issues and verification checks may sometimes require additional time; however, you should always receive clear updates regarding the status of your case. We apologize if this has not been provided so far.
Regarding the refund mentioned, we would like to review your account details to clarify the current status and ensure that the appropriate next steps are taken without further delay.
To assist you promptly, we kindly ask you to contact us at support@skycrown.com using your registered email address and reference this review. Your case will be escalated to the relevant department for immediate follow-up.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to resolve this matter properly.
Warm regards,
SkyCrown Support Team
I agree with Michael!
I agree with Michael!
Your casino not only withheld my winnings when they used to pay they made up excuses about delays because of technical difficulties.
Also I'm a level 7 VIP which actually means I do not get any bonuses except for measly amounts given by a very difficult to contact VIP manager named Camille... I made many deposits and waited so long for withdrawals I had to make money elsewhere! Very dissatisfied and I'm still arguing why I shouldn't bother!!
18 de janeiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Jessica Sargison,
Thank you for taking the time to share your concerns. We’re genuinely sorry to hear that your experience has led to such dissatisfaction, and we understand how discouraging it can feel when expectations around payouts, communication, and VIP benefits are not met.
At SkyCrown Casino, we aim to provide a fair, reliable, and transparent environment for all players, including those in our VIP program. Feedback like yours is important to us, as it highlights areas where we need to improve both our processes and the overall player experience. Delays or unclear communication are not what we strive for, and we regret the frustration this has caused.
If you would like to discuss your concerns further or seek clarification, you are welcome to reach out to us directly at support@skycrown.com. Our team is available to listen and assist wherever possible.
We appreciate you sharing your perspective and will continue working to improve our services.
Best regards,
SkyCrown Casino Team
Withdrawal request 47 days still pending
This review documents an unresolved withdrawal issue with SkyCrown Casino and a subsequent interaction that raised serious trust concerns.
My withdrawal request has now been pending for 47 days. Deposits are processed instantly, but withdrawals continue to be delayed without a clear or consistent explanation. During multiple live chat conversations, SkyCrown support representatives acknowledged that deliberately delaying withdrawals would violate their license, yet the delay has already occurred and remains unresolved.
Support confirmed the following in writing:
The delay is not intentional
There are no unresolved issues on my account
Verification steps are either complete or in progress
No additional action is required from me
Despite these confirmations, the withdrawal has not been processed. In the most recent chat, the agent stated there were no unresolved issues and then closed the chat without providing a resolution or timeline.
Shortly after one of these support interactions, I received an unsolicited phone call from someone who claimed to be from SkyCrown’s bonus department. The purpose of the call was to offer me a bonus and encourage continued play, even though my withdrawal request remains unpaid.
Several aspects of this call were concerning:
The caller contacted me from what appeared to be an Australian mobile number
The call quality and heavy echo suggested the caller was not in a professional office environment
The caller was focused on offering bonuses rather than addressing the unresolved withdrawal
The number used does not appear to be a verifiable SkyCrown contact channel
I found it highly inappropriate to be encouraged to continue playing while my funds remain inaccessible and unresolved. Combined with the prolonged withdrawal delay and lack of transparency, this interaction significantly reduced my confidence in SkyCrown’s operations and internal controls.
I have now formally escalated this matter in writing. Until my withdrawal is fully processed and paid, I cannot recommend SkyCrown Casino. Players should be aware of the risk of extended withdrawal delays and the inconsistent handling of player concerns.
8 de dezembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Marty,
Thank you for providing such a detailed account of your experience. We sincerely regret the prolonged delay you have encountered with your withdrawal and understand the seriousness of the concerns you have raised. A pending withdrawal for this length of time is not in line with the standards SkyCrown Casino aims to uphold.
We acknowledge your frustration regarding the lack of clear explanations, inconsistent communication, and the absence of a defined timeline. While our support team strives to provide accurate information, it is clear that in your case the communication has not met acceptable expectations, and for this we sincerely apologize.
We are also concerned by your comments regarding the unsolicited phone call you described. SkyCrown Casino does not encourage continued play while a withdrawal is pending, and we take any concerns related to communication channels and player contact very seriously. This matter will be reviewed internally to verify the source and ensure compliance with our communication and data protection policies.
Your case has been formally escalated to our Finance, Compliance, and Management Teams for urgent review. While we cannot discuss account-specific details publicly, we can confirm that your withdrawal status and the concerns you raised are being investigated with priority, and we aim to provide you with a clear resolution as soon as possible.
We kindly ask that you remain in contact with us via support@skycrown.com using your registered email address so we can keep you informed directly once updates are available.
Thank you for bringing these matters to our attention. We appreciate your patience while we work to address this situation thoroughly and appropriately.
Warm regards,
SkyCrown Support Team
I am writing another review here
I am writing another review here, I contacted support after they replied to my previous review and they are still drip feeding my money, they have provided no explanation as to why these withdrawals have been pending for more 4 weeks. They still owe me $44,500 in winnings and all of these were requested to be paid 4 weeks ago. It’s absolutely ridiculous that they can withhold these winnings for such a period of time.
16 de janeiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Michael,
Thank you for sharing your feedback with us. We are sorry to hear about the frustration caused by delays in your withdrawal requests, and we understand how concerning this can feel.
At Skycrown Casino, we strive to provide a secure and reliable environment for all players. Withdrawal processing is carried out carefully to ensure accuracy and compliance with all safety procedures. While this is generally straightforward, certain checks can occasionally extend processing times, and we regret any inconvenience this may cause.
If you would like assistance or further clarification, please reach out to our support team at support@skycrown.com. Our team is always ready to provide guidance and help address any concerns.
We appreciate your feedback, as it helps us continue improving our services and communication.
Best regards,
Skycrown Casino Team
Skycrown voided my $7,000 in winnings…
Response to reply from Skycrown: Thanks for your standard copy and paste reply. You closed my account and confiscated my $7000 in winnings after accusing me of forging documents even after my documents were verified by you more than once! As soon as I requested to withdraw I started having issues and now you've fraudulently withheld what I won legitimately and fairly. You are more than happy to accept all my money but scam out of paying when I actually win. It is Skycrown who is the fraud. Shame on you for taking advantage! I will be taking my complaint to the relevant Australian and Curacao Gambling Commission for further investigation.
..,...,..............
Original complaint:
Skycrown voided my $7,000 in winnings and even though my account was verified they repeatedly asked for me to upload all documents over 20 times. After all that they cancelled my account and accused me of fraud! What fraud?! All documents were legitimate and previously verified by them for them to turn it around and withdraw my winnings and cancel my account completely!
After 10yrs of playing online casinos and withdrawing over 30k in winnings I have never had a casino do this. I'm pretty disgusted to say the least.
1 de outubro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Erin Hicks,
Thank you for sharing your feedback with us. We are sorry to hear that your experience has been frustrating, and we understand how disappointing this situation must feel.
At Skycrown Casino, we strive to provide a fair, secure, and reliable environment for all players. Verification and account procedures are in place to protect both the player and the platform, while our payment and support processes are designed to be as smooth and transparent as possible. We understand that delays or unclear communication can be frustrating, and we take concerns like these seriously.
If you would like to discuss your experience further or need assistance resolving any concerns, please do not hesitate to contact our support team at support@skycrown.com. Our team is available to provide guidance and help address any questions you may have, ensuring that your concerns are properly reviewed and handled.
We appreciate your feedback, as it helps us continue to improve our services and the overall player experience.
Best regards,
Skycrown Casino Team
Unfortunately can’t put lower than one…
Unfortunately can’t put lower than one star! I’ve been trying to withdraw money after spending 10’s of thousands of dollars. Impossible to get verified. I’ve given proof of account ownership from the bank, showed deposit statements, pics of cards. Now they are saying a 150 dollar deposit which I have proved by the time lines on the statement never went to them. So I can’t get my money, I asked why they would be asking for that certain deposit if it never went to them. Not making any sense? And the VIP manager doesn’t return any of my question now, may reply every few days saying she lost connection and then doesn’t reply again.
9 de janeiro de 2026
Opinião espontânea
Resposta da Skycrown Casino
Dear Tim,
Thank you for sharing your experience with us. We are very sorry to hear about the difficulties you have encountered with the verification process and the lack of consistent communication. We fully understand how upsetting and frustrating this situation must be, especially given the level of activity and time you have invested on the platform.
Please be assured that SkyCrown Casino does not aim to prevent verified players from accessing their funds. Verification and transaction reviews are conducted in line with regulatory and security requirements; however, we acknowledge that the situation you described — including confusion around a specific deposit and delayed responses from a VIP representative — is not acceptable and does not reflect the standard of service we strive to provide.
We are particularly concerned to hear that your inquiries have not been addressed clearly or in a timely manner. This will be reviewed internally to ensure proper follow-up and accountability.
To allow us to investigate this matter thoroughly and clarify the issue regarding the disputed deposit, we kindly ask you to contact us at support@skycrown.com using your registered email address and reference this review. Your case will be escalated to our Finance and Compliance Teams for a detailed reassessment, and we will work to provide you with clear explanations and next steps.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to review your case properly.
Warm regards,
SkyCrown Support Team
In response to my last review I have…
In response to my last review I have contacted yous at the email u sme time amid only get automated replies so yous aren’t helping me
17 de dezembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Garry,
Thank you for your follow-up message. We are sorry to hear that you feel your recent emails were not addressed properly and that the replies appeared automated. We understand how frustrating this can be, especially when you are seeking real assistance.
Please note that an initial automated response is sometimes sent to confirm receipt of your message. However, your inquiry should then be reviewed by a support agent. If this has not happened yet, we sincerely apologize for the delay.
To ensure your case is personally reviewed, we kindly ask you to reply to the latest email you received from support@skycrown.com
and include your registered account email and a brief reference to your Trustpilot review. This will allow us to locate your case quickly and assign it to a support representative for direct follow-up.
We appreciate your patience and thank you for giving us the opportunity to assist you properly.
Warm regards,
SkyCrown Support Team
Awful service
The customer service rep provided false information that caused me to loose funds. When asked to review they wouldn't, actively called me a liar and refused to provide any evidence despite it being clear in their logs.
Not asking to withdraw just reverse an action (money not gambled). Refused unwilling to engage, said they would look into and didn't kept asking for me to provide more time. Gave them months no actions no contact awful company. Based on mine and others experiences would say its a scam or some form of money laundering.
1 de novembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear John Kirkham,
Thank you for sharing your feedback. We are very sorry to hear that your experience left you feeling dissatisfied and frustrated. This is certainly not the impression or level of service we aim to provide to our players.
We take all concerns related to communication, accuracy of information, and account actions seriously. We also understand how important clarity and professionalism are when resolving any issue, even when it does not involve a withdrawal. Your comments highlight areas that require attention, and feedback like yours is important for improving our processes and service standards.
We regret that this situation has affected your trust in our platform. Our intention is always to operate transparently and fairly, and we continually review internal procedures to ensure interactions with players are handled appropriately.
If you would like to share any additional details or have further questions, you can contact us directly at support@skycrown.com, and our team will be glad to assist.
Thank you for taking the time to share your perspective.
Best regards,
Skycrown Casino Team
Shocking Experience
Shocking Experience – Unauthorised Account Creation
I recently received an email stating that an account had been created for me on Skycrown—something I never requested. Within seconds, another email arrived thanking me for confirming the account, even though I never clicked anything.
I immediately contacted their support team to report that the account was created without my permission and asked them to close it. Instead of addressing the issue directly, I received multiple irrelevant responses asking why I wanted to close the account, despite me repeatedly explaining (at least ten times) that I had never created it and believed it to be fraudulent.
After all these messages, the account still wasn’t closed, and the replies felt dismissive and unhelpful. Overall, this experience has been extremely frustrating and concerning.
11 de dezembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Royal,
Thank you for bringing this matter to our attention. We are very sorry to hear about the experience you described, and we fully understand how concerning it must be to receive account-related emails without having created an account yourself.
Please be assured that SkyCrown Casino takes account security and data protection extremely seriously. An account should never be created or confirmed without a user’s direct action, and we regret that your report was not handled more efficiently at the time. We sincerely apologize if our previous responses appeared unclear or unhelpful.
To resolve this matter promptly, we kindly ask you to contact us directly at support@skycrown.com and include the email address that received the notifications, along with any relevant screenshots. Our Security Team will review the case, verify the situation, and ensure that the account is properly closed if it was created without your consent.
Your feedback regarding the communication you experienced is taken seriously and will be reviewed internally, as clear and respectful support is essential to us.
Thank you for alerting us to this issue. We appreciate your patience while we investigate and address it thoroughly.
Warm regards,
SkyCrown Support Team
This site plz find another casino
This site plz find another casino. .
Every time u have 2 withdrawal there is a problem .. average 10 min ...
But 4 days it was still pending..
And that is every time..
When i message them they just say : soon . They a work on it now .. i can message them 3 times a day and they still give u the samme message.
So find a better casino this one is only out for your money.
5 de dezembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Mathias,
Thank you for sharing your experience with us. We are very sorry to hear about the repeated delays you have encountered with your withdrawals. A pending withdrawal for several days is certainly not the experience we want our players to have, and we understand how frustrating this must be.
Please be assured that SkyCrown Casino does not intentionally delay or block payouts. Withdrawal times can vary depending on verification status, payment provider processing, or additional security checks — however, you should always receive clear updates, not repeated generic messages. We apologize if our responses did not give you the clarity you needed.
To review your case urgently and understand exactly why your withdrawals remain pending, we kindly ask you to contact us at support@skycrown.com using your registered email and include the withdrawal reference numbers. We will escalate your issue directly to our Finance Team and ensure it receives proper attention.
Thank you for bringing this matter to our attention. We appreciate your patience and the opportunity to resolve it properly.
Warm regards,
SkyCrown Support Team
First and last deposit horrible…
First and last deposit horrible experience deleting account as soon as I post this review
27 de novembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Mike McNeil,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. At Skycrown, we always aim to provide a smooth, enjoyable, and fair gaming experience, and we regret that we fell short in your case.
Your input is valuable to us, and we will continue working to improve our services and ensure a better experience for all players.
If you ever decide to reach out or need assistance in the future, please contact us at support@skycrown.com.
Best regards,
Skycrown Casino Team
Account blocked at time of verification…
Account blocked at time of verification and withdrawal. Accused of having a duplicate account. Then started not answering by emails as I don’t believe I have done anything wrong and don’t believe I have a duplicate account. At least have the decency to response. Happy to take the thousands spent but not to pay out 450.00 dollars.give me some speech about section 9 like I know what that is when your locked me out and I not provided proof of another account or having done anything untoward.
Shame on you
21 de novembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Nicole,
Thank you for sharing your concerns with us. We understand how frustrating it can be to experience delays or restrictions on your account, and we appreciate you taking the time to bring this to our attention.
Please be assured that our aim is always to maintain a safe, fair, and secure environment for all players. Account restrictions are applied only when there is a need to comply with regulatory standards, including measures related to responsible gaming, security, or verification requirements. These measures are in place to protect both the player and the casino.
We regret any frustration caused by the situation and encourage you to contact us directly at support@skycrown.com. Our team will be happy to review your case carefully and provide guidance on what is needed to resolve any issues.
Your satisfaction and trust are important to us, and we are committed to handling all inquiries with transparency and fairness.
Best regards,
Skycrown Casino Team
Pages run mostly smoothly
Pages run mostly smoothly, though some menus freeze briefly.
9 de novembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Nika,
Thank you for taking the time to share your experience with SkyCrown Casino.
We are glad to hear that our pages generally run smoothly for you. At the same time, we appreciate your note regarding occasional brief menu freezes. Our technical team is continuously working on performance optimization, and feedback like yours helps us identify areas for improvement.
If you notice anything further or need assistance at any point, please feel free to reach out to us at support@skycrown.com. We are always here to help.
Warm regards,
SkyCrown Support Team
I wish more online casinos would look…
I wish more online casinos would look like this one. Everything is where it should be — from the bonuses tab to your transaction history. You can tell the developers cared about details. Even the sounds in the background give a sense of immersion.
8 de novembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Sami,
Thank you sincerely for your wonderful review of SkyCrown Casino.
We are delighted to hear that you appreciate the platform’s structure, usability, and immersive atmosphere. Our team is fully committed to creating a seamless and enjoyable experience for every player, and it is truly rewarding to know that our efforts resonate with you.
Should you require any assistance or have additional feedback, please do not hesitate to contact us at support@skycrown.com. We are always here to help.
Warm regards,
SkyCrown Team
The first thing that stood out for me…
The first thing that stood out for me was the attention to aesthetics. From the login page to the game previews, everything feels cohesive. It’s clear they didn’t just throw together some template — this place was designed with care.
4 de novembro de 2025
Opinião espontânea
Resposta da Skycrown Casino
Dear Noor,
Thank you so much for your thoughtful feedback about your experience at Skycrown.
We’re delighted to hear that the design and visual presentation made such a positive impression on you. Our team puts a lot of care into creating a cohesive, polished environment, from the first page you see to the game lobby, so it’s rewarding to know that this attention to detail is noticeable and appreciated.
If you ever have suggestions on features, design elements, or anything else you’d like to see improved or added, please feel free to reach out at support@skycrown.com. We’re always happy to listen.
Best regards,
Skycrown Casino Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.