Sky Plastics Opiniões 

579
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We needed around 300m of underground surface water and roof drainage for a new building on our premises, and after carefully calculating all our requirements, Sky Plastics came out considerabl... Ver mais

Classificada 4 em 5 estrelas

Great prices and free delivery if you spend enough. Well packaged and fast processing time to get your order out. I did raise a question with customer service which was escalated to another department... Ver mais

Classificada 5 em 5 estrelas

Excellent Service Before i placed an order i checked to see what vehicle would be used to deliver, i got a very friendly person at Sky Plastics who explained they use Luton type Vans. As our site... Ver mais

Classificada 5 em 5 estrelas

Sky Plastics were great to deal with, providing all the information I needed on product certification, helping on some product selection, and ensuring a seamless delivery, and all at a very competitiv... Ver mais

Informações sobre a empresa

  1. Fornecedor de materiais de construção

Escrito pela empresa

Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

579 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,3

Todas as opiniões

(579)

215 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Slow! Slow! Slow!

Much like all the other reviews. They were extremely slow.
They offer parts very cheap compared to others but it took me 1 month to get my parts.
Wrong parts kept getting sent and took forever to sort out and other parts couldn’t be sourced. In the end it took an additional month to get the refund for the parts they couldn’t get.
Staff are very friendly and no issues dealing with them.

26 de janeiro de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Thank you for your feedback. We are sorry you feel this way, and our team will always continue to keep the customer informed. Unfortunately during such times we can experience delays on raw materials especially during these times. Thank you. Kind regards, Sky Plastics

Classificada 5 em 5 estrelas

Recommended

Have used Sky for a number of high volume orders and the service has always been excellent. Good communication from the team and prompt deliveries.

25 de março de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Thank you so much for your 5-star review! The team will be delighted, and we look forward to your next order. Kind regards, Sky Plastics

Classificada 5 em 5 estrelas

Great service can't fault them

Great service, supported me many times over the years & great response time. Thank you Ryan & team.

12 de março de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Thank you so much for your 5-star review! Kind regards, Sky Plastics

Classificada 2 em 5 estrelas

Bad experienced helped by Molly

The negative reviews about the company accepting orders for goods that arent in stock without detailing when placing your order is consistant with my experience.
However once this was established i made contact with the company and Molly took on sorting my order which in the end was delivered only one day later than my specified timescale if Molly hadnt have taken this on i feel the wait would have been a lot longer. Molly is an asset to the company and should be appreciated as the asset she is to them for customer service, other employees i spoke to very very dismissive and not so helpful. Thanks Molly. Well done!

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

So order 600 pounds worth of goods

So order 600 pounds worth of goods. Was being told different re stock days . Well week later sorry we can not get stock .... So I asked for refund.... I order beginning of march . I had to find another 600 pound to get more stock or I would of lost 10k job. Don't know how this is even a company. I will.be taking this further. They should not being trading. I think this company is being used for other means .. watch this space

2 de março de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Hi Lee, Thank you for your review. We are sorry you feel this way. From looking into the order I can see that you were kept up to date and when we could not meet delivery timescales the order was and has been refunded in full. Unfortunately during such times we can experience delays with suppliers due to manufacturing and raw materials. However we do try our best to meet delivery time scales and satisfy all customers. Feel free to contact us if you would like to discuss further. Thank you. Kind regards, Sky Plastics

Classificada 1 em 5 estrelas

I placed and order on 31st December and…

I placed and order on 31st December and it has still not arrived nor have I had my requested refund, and it’s the 22nd of March now. This was my second order and I had to chase the first order after many many weeks as well. I am going to my credit card company now to get my money back now. Longwater building supplies in town were cheaper as well. Avoid at all costs

31 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Order drainage crate deal

Order drainage crate deal, and had no confirmation of delivery date although on the website it said in stock, so I called them up and they said that they were waiting for a delivery and I was going to be priority to get my order, so I rang again on the day the order was meant to arrive only to be told its now next week, so I called next week only to be told its not arrived yet, so all the time I have a customer waiting with their back garden in a mess with a big hole in it. I finally cancelled the order and ordered from somewhere up north of England and that arrived within 3 days. Now it still haven't got money returned!! 21st of February ordered and I have a email with a credit memo??? CREDIT i want my cash back, im a small lone trader and need my cash and to work with companies that dont constantly fob you off, tell the truth, I need my money back, 19th of March and no money returned. I lost money on the job because of the constant blagging they done, im not getting that back so my money I'm owed needs to be returned.

21 de fevereiro de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Hi Mr Chase, I’m very sorry for the frustration and inconvenience this situation has caused. We completely understand how stressful it must have been. I can confirm that during your order we kept you updated as much as possible, and once the order was cancelled, a full refund was issued. I’ve double-checked on our side, and the refund has definitely been processed.

Some payment providers can take a little longer to release funds, depending on their processes, which might explain any delay in seeing it appear in your account.

Again, we sincerely apologise for the delays and the disruption this caused to your work. We always aim to keep our customers informed and to process refunds as quickly as possible. Kind Regards, Sky Plastics

Classificada 2 em 5 estrelas

They don't tell you they haven't got items in stock until you chase order....

Ordered twice from this company and both times had problems with out-of-stock items. The first time I cancelled the complete order after waiting over 2 weeks for next day delivery items. Only flagged as out of stock when I chased. This time I had a part delivery (after chasing them up), but waited over 2 weeks for really standard stuff that they should have in stock. (110 & 40mm pipe) Ended up having to cancel and source elsewhere. Then spent a month chasing them to issue the refund.

2 de fevereiro de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Hi Lesley, Thank you for your review and for ordering from us on two separate occasions. While we hope that some aspects of our service met your expectations, we sincerely apologise for the delays you experienced. During such times our manufacturers can sometimes experience delays with raw materials, which unfortunately affects the availability of certain items. However I can see you were kept up to date during this time by our team. We appreciate your feedback and hope to have the opportunity to provide you with a smoother experience on a future order. Kind regards, Sky Plastics

Classificada 5 em 5 estrelas

Up n down positive outcome

I placed my order, whilst majority of my items arrived on schedule I had some other items missing from stock. Whilst the missing items took longer than i liked, Ryan kept me in the loop. Its never about the problem but always how its resolved. Can't fault the communication and effort TBF.

18 de março de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Thank you Lee for your review.

Classificada 5 em 5 estrelas

Excellent

great service, delivered on time. quality materials.

17 de março de 2026
Opinião espontânea
logótipo da Sky Plastics

Resposta da Sky Plastics

Thank you Vasile for your review.

Classificada 3 em 5 estrelas

I ordered drainage creates

I ordered drainage creates. if the company told you that there is a 2 or 3 week wait for your order.Then you can plan and not phone half a dozen times or worry you are about getting your order. I suspect that the delay is due to their bussinees model.

25 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

NEVER BUY FROM THESE TIME WASTERS

5 weeks and still waiting for the balance of my order, nobody answers the phone. They tried to offer a refund on the outstanding goods, but couldn't tell me how much it was. This is a company run by children.

pathetic excuses and a terrible experience. NEVER BUY ANYTHING FROM THIS COMPANY!

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very good service

I made an order on a Saturday, and did not hear anything, so I researched the company and got a bit worried after seeing their reviews. However, I have to say the service I received was amazing, everything was present and it arrived on time and I was kept informed all the way through.

6 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE SKY PLASTICS

Very very bad experience with Sky Plastics, since my last review about my refund, today over a week ago I still haven’t received my refund £113 . I emailed Victoria again this week, but still no response.
Sky Plastics advertised materials in stock on their website, but they haven’t got the materials in stock, this is fraud taking your money knowing they haven’t got the stock, Trading Standards and police fraud squad are my next stop

11 de fevereiro de 2026
Opinião espontânea

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