The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so c... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service , delivery was on time. Guys assembled best very well indeed and showed me everything works. Good quality bed and mattress. Would highly recommend recommend. Thank you team👍
The simplicity of the Web site making it very easy to make the choices & the after service from a member of Staff who was extremely thoughtful for phoning through relevant information rather than b... Ver mais
I had a delivery slot of between 6pm and 9pm on Saturday night, I knew we would be out from 7 pm, so I declined the slot, and told a woman who rang that it was not suitable, expecting another call to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only
Informações de contacto
50 Dewsbury Road, WF5 9NQ, Ossett, Reino Unido
- 01924 265483
- info@sleepkings.co.uk
- sleepkings.co.uk
4,5
Excelente
611 opiniões
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New single bed removal of old double bed
The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so comfortable.. Thankyou
13 de abril de 2026
The team were punctual
The team were punctual, efficient & very polite. There was some confusion about whether installation had also been purchased but this was dealt with very quickly & professionally. Would highly recommend- particularly this team.
10 de abril de 2026
Needed new sheets for adjustable bed we…
Needed new sheets for adjustable bed we bought 7+ years ago. Bed still going strong, new sheets arrived very quickly, just waiting for next bed change day.
10 de abril de 2026
Excellent service
Excellent service. Arrived on time. Delivery men very helpful. Bed perfect.
7 de abril de 2026
Excellent service
Excellent service , delivery was on time. Guys assembled best very well indeed and showed me everything works. Good quality bed and mattress. Would highly recommend recommend. Thank you team👍
7 de abril de 2026
The simplicity of the Web site making…
The simplicity of the Web site making it very easy to make the choices & the after service from a member of Staff who was extremely thoughtful for phoning through relevant information rather than by email.
I did appreciate the courtesy.
Delivery was equally professional.
Thank YoooO Sleepkings at All levels.
30 de março de 2026
The people who assembled the bed
The people who assembled the bed, screwed up, they said there was a bolt missing and would inform sleep Kings, there was not a missing bolt, but definitely a key component bolt was installed incorrectly and cross threaded, as I'm disabled, I can't remove the bolt from the bed to replace it, tried phoning customer services countless times, to no avail, feel let down and conned.
30 de março de 2026
Excellent service from Sleepkings
Excellent service from Sleepkings, order delivered next day, bed installed by their technician, mattress is very comfy, the price was very reasonable and the customer service is second to none.
Overall I am very impressed and very happy with the whole experience..
11 de março de 2026
Service excellent,
Service excellent,
Kept updated
Very pleased with adjustable bed
And delivery was spot on
Set up and shown how to use
The lads where very helpful
Best delivery experience ever had
27 de março de 2026
Item delivered within the timescale
Item delivered within the timescale. Delivery driver was genuinely helpful and pleasant.
20 de março de 2026
Really quick turnaround from ordering…
Really quick turnaround from ordering to delivery and the delivery team was first class really efficient
18 de março de 2026
Good quality bed
Good quality bed, delivered within 5 days. Delivery guys were great.
16 de março de 2026
Stair Lift
We had a stair lift and everything was done to perfection they were able to manoeuvre past everything excellent quick service and kept up to date on delivery
11 de março de 2026
Resposta da Sleepkings
Thank you for your great review.
We’re really pleased to hear everything went smoothly and that the team were able to complete the installation perfectly. It’s good to know the service was quick and that you were kept updated throughout the delivery process.
We truly appreciate your feedback and thank you for choosing us.
Lucky!
I had a delivery slot of between 6pm and 9pm on Saturday night, I knew we would be out from 7 pm, so I declined the slot, and told a woman who rang that it was not suitable, expecting another call to rearrange.
The mattress turned up at 6.30pm totally unexpected, luckily we were still in to accept it!
10 de março de 2026
Resposta da Sleepkings
Thank you for your review.
We’re sorry for the confusion with the delivery time. This should have been rearranged after you advised that the slot was not suitable, so we understand the frustration. We’re glad you were still in to receive the mattress, but we appreciate that this could have easily caused inconvenience.
Your feedback is important and will be passed on to the delivery team to help improve communication for future deliveries. Thank you for bringing this to our attention.
Fantastic and very professional service…
Fantastic and very professional service
The chaps who installed everything were very courteous and polite. They installed everything perfectly and cleared all packaging leaving the house spotless.
The bed itself is perfect.
Would definitely recommend
3 de março de 2026
Resposta da Sleepkings
Thank you for your wonderful review.
We’re really pleased to hear you were happy with the service from start to finish. It’s great to know the delivery and installation team were polite, professional, and left everything clean and tidy.
We’re also glad you’re happy with the bed, and we truly appreciate your recommendation. Thank you for choosing Sleepkings.
Resposta da Sleepkings
Thank you for your review.
We’re glad to hear you were happy with the quick delivery. We appreciate your support and hope you enjoy your purchase.
Better out there
Brought the rest well package(bed , mattress, headboard) not over impressed for price very basic, although does look nice!
Delivery shocking do not pick the 6-9pm slot as they delivery all over country and have loads to deliver so your time slot keeps getting pushed back my 1st delivery was estimated for 10pm then they cancelled, they faffed around to redeliver, although the guys that came on 2nd delivery are friendly, set up bed took all rubbish but then I did pay £80 for that
Don't pay £80 for bed collection your council will collect bed and mattress for half the price
All in all not impressed, you pay for what you get i guess
5 de março de 2026
Opinião espontânea
Resposta da Sleepkings
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t fully meet your expectations.
Delivery delays can sometimes occur due to traffic, route changes, or earlier deliveries taking longer than planned, especially with evening delivery slots covering large areas. We do apologise for the inconvenience caused with the change to your original delivery time and the need to rearrange.
We're pleased to hear that the delivery team on the second visit were friendly, set up the bed for you, and removed the packaging. Your comments regarding the bed package and collection service are also appreciated, and we will take this feedback on board as we are always looking for ways to improve our service and value for customers.
Thank you again for your feedback.
Absolutely brilliant customer service…
Absolutely brilliant customer service Amy was really helpful on the telephone. On visiting the warehouse and choosing a bed for my mother Raz was very caring and respectful. The 2 delivery drivers went above and beyond taking 2 flights of stairs as well as the lift. Overall I would highly recommend. My mother Absolutely loves the recliner bed.
24 de fevereiro de 2026
Opinião espontânea
Resposta da Sleepkings
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our team.
Amy will be very pleased to know that her help over the phone made a difference, and it's great to hear that Raz made your visit to the warehouse comfortable and welcoming while helping you choose the right bed for your mother. We're also glad our delivery team went the extra mile to get everything set up.
Most importantly, we're so happy to hear that your mother loves her recliner bed. Thank you for your recommendation and for choosing SleepKings!
Adjustable bed
Five stars for Sleepkings for prompt delivery and a lovely bed. The young men who delivered it were wonderful.
26 de fevereiro de 2026
Resposta da Sleepkings
Thank you for the five-star review! We're delighted to hear that you’re happy with your adjustable bed and that the delivery was prompt. It’s also great to know our delivery team made such a positive impression.
We really appreciate your support and hope you enjoy your new bed for many years to come. Thank you for choosing SleepKings!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.