Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a hammock and stand. Website easy to navigate with useful info about products (as i've never even sat in a hammock before). Email from boss of company advising 2 separate deliveries. Both ite... Ver mais

Classificada 4 em 5 estrelas

Haven’t seen the hammock stand as it was delivered direct as a gift, but I understand it looks good. My only comments re SleepyHammocks is that as I had questions, I wanted to speak to a human, and c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

just received my hammock only ordered it 3 days ago. amazing service and great customer service emails are answered within a day. What a great product 6 different height settings quick and easy to ass... Ver mais

Classificada 5 em 5 estrelas

Aaron at Sleepy Hammock was very helpful when the first hammock we bought was too big for our hammock stand. We received our replacement hammock very quickly, and our refund was processed straightaway... Ver mais

Informações sobre a empresa

  1. Loja de móveis de jardim
  2. Loja de móveis

Escrito pela empresa

Find a great selection of hand-made hammocks of all shapes, sizes and colours to suit every budget. Free next day delivery!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Inaccurate Delivery Time

Inaccurate Delivery Time

Delivery was supposed to take 3-4 days. 7 days later I’m still waiting. Good response to initial enquiry. Have requested a refund, but so far haven’t had a reply.

5 de agosto de 2024
Opinião espontânea
logótipo da SleepyHammock

Resposta da SleepyHammock

Please check your emails as I emailed you this morning to confirm that a refund would be processed, which it already has been.

Unfortunately in this case it is the couriers which have let us both down. They cannot seem to trace your package, which was dispatched in good time to reach you in 3-4 days. We send tens of orders per week and they reach our customers within the stated time frames.

Thanks
Aaron

Classificada 5 em 5 estrelas

Thank you so much for the fantastic…

Thank you so much for the fantastic hammock set. It arrived quickly and sleepy hammock provided great customer service and help. The hammock is really good quality, sturdy stand and strong yet soft comfy material with plenty of room for one or two. It was easy to assemble and comes with a carry bag. I am very happy, thank you.

29 de maio de 2023
Classificada 5 em 5 estrelas

Happy Hammock and great customer service

Ordered a Double hammock with stand for my wife's Birthday which arrived in perfect timing. Easily assembled, looks great and she loves it. Aaron dealt with a delivery query to ensure I got the hammock in time, great customer service. Thank you

27 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Such good service

I bought a hammock and stand. Website easy to navigate with useful info about products (as i've never even sat in a hammock before). Email from boss of company advising 2 separate deliveries. Both items arrived within 3 days and are brilliant. Top quality.

13 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a double (huge by the way!)…

Ordered a double (huge by the way!) hammock and stand for the garden. Fantastic quality, stand is solid pine and I'm confident it'll last for years. Really pleased with it, ordered on the Monday and we had it for the weekend.

5 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Minor issue with hammock, dealt with excellently.

Had a small issue with my hammock which was dealt with to my satisfaction by Aaron. Finish in parts was not what I expected. Replacement parts were sent with minor marks on. Aaron dealt with the emails in a timely fashion and was a pleasure to deal with. Company is excellent for customer care and will do all they can to resolve the issue. Well done.

7 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Soooo happy

just received my hammock only ordered it 3 days ago. amazing service and great customer service emails are answered within a day. What a great product 6 different height settings quick and easy to assemble. I am really pleased with it the quality and comfort is brilliant. I've been sending pictures to everyone I love it . well recommended company Thank you

27 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Problem solved

I had a slight problem with my order but it was resolved so efficiently I forgot I had a problem. As for the hammock I ordered, sterdy, comfortable and light as a feather if I ever have a need for another hammock I know where IL be coming 😁

26 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic product and customer…

Fantastic product and customer service!!!
Purchased a hammock with a stand for my husband to enjoy summer. Parcel arrived much quicker than expected. Assembly was super easy. Finish product sturdy, pretty and very very comfortable. Hammock looks great and we are very pleased with it. But what earned this company a 5 star review is a customer service!!! - Accidentally the colour of the hammock stand was not the one I've ordered. I didn't mind, as it still looked great. But the day after delivery I received a phone call from sleepyhammocks.co.uk with apology for the mistake. I said I don't mind, and don't really want to send it back... Still I was offered a partial refund simply for the colour mixed up. Even though the product itself is in excellent condition and I am very pleased with it. All this was an initiative of the sleepyhammock.co.uk. If I ever need more hammocks I would never buy anywhere else!!!

18 de maio de 2020
Opinião espontânea
logótipo da SleepyHammock

Resposta da SleepyHammock

Thank you for your kind words Anna, that has made our day :-)

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service. Facing an issue when the hammock I wanted was no longer available the customer service team went out of there way to source me a like for like hammock to meet my request. Quick delivery and fabulous company who go out of there way.

20 de agosto de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great hammock and frame.

Great hammock and frame.
Arrived really promptly - excellent service - happy customer :-)

The only problem now is the weather!

20 de agosto de 2019
Opinião espontânea
logótipo da SleepyHammock

Resposta da SleepyHammock

Thank you for your review and we're very happy you like your hammock and stand. Sorry we can't do anything about the rain!

Classificada 5 em 5 estrelas

Top trumps!

Showed up on time. Nicely and securely packaged. No damage.
Item was boxed great. Easy to assemble. And a great gift. Top trumps!

25 de julho de 2019
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais