SlidesAI Opiniões 4

I purchased the product on April 20 and submitted a refund request on April 21 due to dissatisfaction. Despite fully complying with all refund conditions outlined in your policy, I have not received any response or acknowledgment. As of today, April 27, there has been complete silence on your end. This lack of communication and disregard for customer rights is unacceptable. I leave it to others to judge the reliability of your service.

First of all, you can get other apps cheaper or for free. It is not worth the money. But that is not why I came to leave a comment. The charge will appear as Paddle on your statement so watch for that. They do not make canceling easy. When you follow the link on the invoice, it takes you to a black screen where a "simple bot," as it calls itself, doesn't really help. I asked how to cancel. Instead of giving me a link, it told me to go to the app. Once on the app, it wasn't easy to find. The bot did give me the option to change my payment method. I figured if I clicked that, I would get to my account page because they are all about the payment. Sure enough, it took me directly to my account page. Obviously, they want to keep you subscribed and keep getting your money, but I am tired of this run around that companies put their customers through. DO NOT SUBSCRIBE! Find the other free things available.

I experimented with Slidesai.io yesterday and found it lacking in its core functionality. Despite inputting content, the resulting slides were poorly designed and aesthetically unpleasing. The suggested images had no relevance to the topic, and the text was haphazardly placed without thoughtful styling. Repairing the presentation consumed so much time that creating one from scratch would have been more efficient. The concept has potential if executed properly. Be warned, however, that registration is mandatory to test the service, which subsequently leads to an influx of unwanted emails.

The two stars are because this company makes tracking and canceling their required subscription nearly impossible. This is an updated review: The transactions come from "paddle.net." If you want to cancel, the receipt tells you to go to paddle.net, but that's just a bot. When you try to use the bot, it says it can't help you close your account. It offers to have the "paddle team contact you," and when they do, they tell you to use the app (there is no app-this is an extension) or go to the chatbot, which is where I started. I spent the time I'll never get back trying to figure out how to cancel and finally found instructions online. It's a difficult process that has to be done as part of creating new slides. That is the only way to access your account, and I never would have found it without help because nowhere in the transaction/purchasing cycle does it provide that information, and there are no links to take you anywhere. You can visit the app site, but there's only a purchase or affiliate option. Advice to this company: Communicate with your purchasers. Provide the correct path, step by step, on how to cancel and provide that information to the darn chatbot at Paddle.
End result: I was able to cancel after finding a way to contact the actual developer. He gave me two months' credit, so I'm upgrading my review to 3 for functionality + customer service.