Customer service is shocking. We ordered a sample first and the brick slips looked perfect — a good mix of tones with red bricks included. However, when the full order arrived, over 60% of the brick... Ver mais
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Leia as opiniões dos outros
From ordering to collection first class 300+ tiles not one broken, all uniform looked at other suppliers but chose these guys, fantastic, would certainly use again. no samples ordered pics where very... Ver mais
Extremely expensive shipping and unnecessarily came on a pallet through separate haulage firm. Items were damaged on arrival (poorly packaged). Replacement items sent and these came through a differ... Ver mais
Awful experience! We ordered a blended palette, but after waiting 15 days for delivery, they sent bricks that were all basically the same colour. Despite providing multiple photos clearly showing the... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The Uks Largest supplier of genuine Brick Slips, offering free Next day delivery on orders over 10m2, free samples, supplying the retail and trade markets, Discounts available for trade and commercial orders, We keep a full range of accessories including adhesives and mortars.
Informações de contacto
Daneshill Road, DN22 8RB, Lound, Reino Unido
- 01889 227183
- sales@slipsfromstock.com
- slipsfromstock.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Extra delivery charge
I needed 2 extra bags of the grout/ mortar mix as I could not find a the coverage any where on the website.This lead to me getting g a £50 delivery charge.After spending hundreds of pounds on my previous order I thought this was very unreasonable.

Resposta da Slipsfromstock
Still ain't received item
Still ain't received item. And haven't been given a date or any idea when it's coming

Resposta da Slipsfromstock
Samples review
Ordered a few samples which never arrived.
*updated*
My sample eventually arrived, a nice big sample so you could see the full effect of the Brick. One point to consider is maybe to send the review request after the samples arrive not before 👍🏽

Resposta da Slipsfromstock
Poor service
Product is of good quality, shame the same can't be said for customer service. I have been left short of bricks as multiple of the items delivered were broken and offered no resolve other than to pay for another crate and a hefty £50 delivery fee. I was however offered 5% off which would amass a total of £1 discount, ensure if you have any delivery issues that you report these immediately and apparently need to take a single image showing all breakages which is not reasonable. Also be very aware that the delivery is kerbside, meaning I had a 200kg package left outside my 2nd floor apartment at a high street address.
Poor customer service
I was really impressed when I visited their web site and discovered that i could get up to 4 samples for free, as it's much better seeing the product than just pictures on a computer screen, so I ordered 4.
They were very slow to arrive, and had a hand written note on the package saying "rest to follow". There were only 2 samples inside.
As I was ready to book my installation and just needed the slips, I sent them an email asking when the other two would be coming and whether when I placed an order the slips would be as slow to arrive as the samples, or were sent out faster because it was a paid for order. No response. I resent the email. No response. A week later and the other samples haven't arrived, so this morning I placed my main order with another company.
Samples
Requested 2 samples of panels. I received them 3 or 4 days after requesting them .free p&P very satisfied with the service.
Samples Requested Excellent Service…
Samples Requested Excellent Service arrived within the week of ordering, really impressed with the standard of these. I will be placing an order very soon.
Brick slips
Prompt delivery. Helpful sales staff. Good quality slips . Well packaged
Quick and efficient
Fantastic company
Fantastic company, really nice product
Can't help you enough
Nathi is customer service I presume but can't be more helpful with your enquiries
Good customer focused company 👍
Slip brick sample
I thought I would only receive one slip brick, but I received 7 stuck on hardwood, which gives an even better indication of what they’d look like and the slight difference in colours. I am really pleased with how they would look and will definitely be ordering them, once we’re at that stage of needing them.
Brilliant service
Brilliant service, delivery was quick, slips were well packaged. Made a lovely feature of our chimney breast wall.
samples didn’t arrive
I ordered a few samples to choose from and only one arrived. Poor.
Very fast delivery of the free sample
Very fast delivery of the free sample, with a large sample delivered. Will be ordering for my project soon.
Really love the brick slips. We have got to measure how much we need and see how much it will cost to do our fireplace and then hopefully place an order. Thankyou
Really love the brick slips
Good service
Free Samples to help decide!
Ordered 4 sets of sample boards. Delivered for free a week later! Really helped us narrow down colour selections. Will be ordering the slips ASAP 😊
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