Never had a problem withdrawing any winnings,, sometimes takes a few days but have always been paid out
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Leia as opiniões dos outros
Leider kann ich auch nichts gutes über dieses Casino berichten warte jezz schon mehr als 1 Monat auf eine Überweisung dess Gewinns bis Dato wird er immernoch Bearbeitet. Hab auch dess öfteren den Supp... Ver mais
worst casino ever. uploaded my documents and im still waiting after 3 weeks for it to be verified, this casino is a SCAM do not USE they do not PAY you when you have WON, ive sent 4 emails and ive sti... Ver mais
A empresa respondeu
Been trying to make a withdrawal since October 2021. It’s now July and they have finally managed to make the payment to me. Several poor chat experiences, blocked without reason once also (I self excl... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sloty casino is an online casino dedicated to delivering an out of this world gaming experience where you will be kept on the edge of your seat, as you enjoy an exhilarating adventure above the clouds.
Informações de contacto
Water Street, XBX 1301, Ta' Xbiex, Malta
- sloty.com
Informação importante
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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DONT TRUST ITS SCANNER Don’t play…
DONT TRUST ITS SCANNER Don’t play anymore with this rubbish casino to involve to many stupid things to don’t pay the withdrawal, Now they telling my can’t find my account 🤣🤣🤣🤣 When I use to make deposit they find my account, when they need to pay my winnings they can’t find my account. This it’s bull sheet

Resposta da Sloty
Site is good and lots of choice on…
Site is good and lots of choice on games and betting

Resposta da Sloty
I played the game for a few hours and…
I played the game for a few hours and spent a fair bit of money on this game. I won £50 and this was withdrawn fine and I received this, I then won £500 and tried to withdraw it and use are now telling me that I was using bonus money and betting over £5 so use have taken all of my winnings off of me, this is absolutely shocking and I want this dealt with or I will go and seek legal advise to get this money back, if use have withdrawn the £50, why is the issue about bonus for the £500, so please look into this, my name is Alan Watson, username is doddsy199800

Resposta da Sloty
Update
Update: 01.12.21 ausgezahlt und immer noch kein Geld erhalten bis heute! lasst die finger von der seite! live chat sind bots schreiben immer das gleiche!

Resposta da Sloty
2% rtp
doesn't work well on mobile devices, lot of reloading and not loading at all. the 96,8% rtp on 1 000 spins gave 4 winning spins with minimal win. free spins are next to non existent, features will never trigger i have tried playing for couple days it's a complete waste of time and money. avoid if you can

Resposta da Sloty
Ich habe am 19.09.2021 € 2.200,00…
Ich habe am 19.09.2021 € 2.200,00 gewonnen und den Betrag bisher nicht ausbezahlt bekommen. Meine Mails werden auch nicht mehr beantwortet und im Kundenservice stellt man sich dumm. Leute, das sind Betrüger. Finger weg von diesem Casino!

Resposta da Sloty
Awful customer service. Waiting 14 days for withdrawal
I’m gutted to have to write this review but I have been messed about too much now. On first glance I like the site, great games and nice setup. But the customer service and withdrawals process is an absolute disgrace.
I have been waiting 12 days now for my £399 withdrawal. My account is fully verified and there is no reason for this delay.
Emails are rarely returned unless you email complaints or chat, both tell you - I’ve escalated your issue, it’s with the relevant department, thank you for your patience….. and on and on. But no actual answers.
I’ve never experienced such awful customer service before. I like the site but unless my complaint is resolved today I will never spend another penny with this group.
Update- day 14, still pending, still no answers or contact.
Update- day 16, still pending, still no answers or contact.
Update- after 17 days I’ve finally been informed my maximum withdrawal allowed is £100 because I used free spins. £100 was returned to my balance and I’ve had to request a new withdrawal

Resposta da Sloty
Shocking company!! Avoid please!!
Absolutely awful so far! Been told that I will have to wait 7-21 days for my withdrawal when my account is fully verified. Never known a company like it, no managers available nothing. I have asked for their complaints process and not received any reply.
Update! Absolute liars from the post below this as they’ve been discussing my account via email as I have given them that registered email address! And my full name which is on my account! I will carry on updating on here daily until I get my withdrawal amount and will be taking this further. They are complete liars, can’t find my account when I’ve given them the exactly same email address on my account and I’ve been emailing and receiving replies to it!
UPDATE! Asked to contact them directly as below in their reply and they don’t reply to you at all. PLEASE AVOID!!

Resposta da Sloty
This site is actually a really good…
This site is actually a really good site the games are good the customer service wasn’t too bad, I put up a bad review earlier and it’s because I was reading other people’s bad reviews. All in all it’s a good site I would of have 5 stars but the only thing lagging behind other sites is the withdrawal process it can take longer than expected but hey it is what it is thanks mr sloty for the win right after Christmas

Resposta da Sloty
Again
Again, save your money! Casino is not paying out your winnings. 21 days for a cash out, rediculous!!!
Ist all fake, thank God I only spent 250€. I hope I reach lots of people with this message.
Hey, Update. Always the same message from Sloty!!! Can't find my account, what a shame. I already contact customer service 15 times, makes no sense at all!!! Always same answer, we need more time!
Der groesste Hurenladen ist Mr. Sloty!!!
Leute wir muessen die Message verbreiten so gut es geht, nie einzahlen bei dem Drecksladen!!! Es kommt nie was zurueck!!!
The biggest Sh... shop is Mr. Sloty !!!
Folks, we have to get the message across as best we can, never deposit at the bast... !!! It never comes back!

Resposta da Sloty
Habe Mal zum Spass 20 Euro eingezahlt…
Habe Mal zum Spass 20 Euro eingezahlt und den 400 Prozent Bonus genommen. Da die jetzt ein paar Playngo Slots haben dachte ich mir probiere ich es Mal? Lange Rede kurzer Sinn die Slots wie legacy und book laufen richtig schlecht , man merkt förmlich wie die Dinger manipuliert sind , walzen laufen komisch und Freispiele sind so gut wie garnicht möglich... wie im Netz schon geschrieben wurde , trifft alles zu!!! Wer die Slots von Playngo kennt weiß wie die laufen allein mit der Verbindung immer Abbrüche ist schon verdächtig als würde ein Vorfilter laufen um Freispiele unmöglich zumachen! Bin mit den 100 Euro auf 200 Euro gekommen , danach waren sie weg , keine Freispiele einfach ein gehake der Walzen! Mir war klar was mich da erwartet , wollte es Mal testen und es hat sich bestätigt! Es sind auch nur paar Playngo Slots vorhanden was schon komisch ist wer Playngo anbietet hat in der Regel alle Slots von denen!!! Egal , nur wer meint er kann da was reißen , macht lieber einen großen Bogen drum da gewinne wenn überhaupt eh nicht ausgezahlt werden .

Resposta da Sloty
Awful customer service
Awful customer service, awful withdrawals been waiting 8+ days and still awaiting, its only 200 quid but I won faur and square, keep getting stuck talking to bots as opposed to real people send keep getting fobbed off. Just give me my money.

Resposta da Sloty
Ich habe Anfang November bei sloty…
Ich habe Anfang November bei sloty gespielt und auch toll gewonnen 800 Euro, habe die Hälfte wieder verspielt und wollte mir 400 Euro ausbezahlen lassen, auf die ich immer noch warte, nach langem hin und her meinten sie schließlich ich hätte gegen irgendwas verstoßen und dürfte nur 10nal von der letzten Einzahlung (20) abgeben, aber noch nicht mal das wird über wiesen, bitte "AUFPASSEN", kein Geld dort investieren du wirst bitterlich abgezockt, bei anderen online casinos zb, ist das Geld meistens schon nach 3tagen auf dem konto

Resposta da Sloty
Great fun and games pay rate was…
Great fun and games pay rate was amazing. Support was eager to fix an issue when i chatted with them. Recommend

Resposta da Sloty
Hyvä ja helppo tehdä talletus
Hyvä ja helppo tehdä talletus. Pelit ++
Olisi 5 tähteä jos olisi esim. 300% talletusbonus

Resposta da Sloty
sloty.com The casino with WINGS…
Sloty.com is a brilliant genesis global casino site....
Big wins and Generous Bonuses
Huge range of providers
SLOTY.COM IS A MAGICAL CASINO
TRY IT YOU WONT BE DISAPOINTED

Resposta da Sloty
Visually the site is good but the…
Visually the site is amazing but the customer services lets it down massively. I’ve tried all avenues of contact, to get my withdrawal processed live chat it’s just a robot every time! There’s no phone connection and haven’t heard back from email for over a week. I would like a reply from someone! It’s getting silly now.
Update… I am now been asked to provide my bank statement showing the transaction. When all along they have known it was PayPal that I had used with my PayPal balance . They are just doing everthing to delay the withdrawl and I have reported to the relevent company now. As enough is enough. I have been more than patient and just getting knowhere. I’d honestly advise for anyone NOT to use this site unless your happy with not getting your winnings.

Resposta da Sloty
I have waited over 2 weeks for withdrawal
Update nearly 4 weeks and still no sign of my money or any reason why I haven't received it just the same scripted response from live chat and sloty complaints have not replied to any of my emails. I will change the star review if I get my money as I do like the layout of the casino. And the game range is brilliant.
I have waited over 2 weeks for my withdrawal I have been verified then waited 72 hours for my withdrawal to be processed then unverified on the 72 hours of waiting sent in more unnecessary documents got verified again then unverified then had a phone call verification now I'm 72 hours in AGAIN waiting for my withdrawal I have messaged live chat every day for 2weeks and I just get given the same pre written speech that my withdrawal is in the final stages and I will receive a email from the relevant department once completed !!!! I didn't want to make a complaint but I have no idea how else to get my winnings I love this site and the games are so visually satisfying it's just a shame I can't get my winnings all I want is what's rightfully mine

Resposta da Sloty
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