filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Deposit error cost me an evening. Put in £35 on a five-year-old phone, the cashier threw a generic 'something went wrong', but the money left my account. Took several hours and two chats before it s... Ver mais
First ever online casino for me, everything felt straightforward.
Was bored, registered randomly, now I play sometimes happily.
Informações sobre a empresa
- Casino
- Apostador profissional
- Casa de jogos
- Casino online ou agente de apostas
- Vendedor online de apostas desportivas
Escrito pela empresa
Recommended Pick 🎯 Top welcome bonus
Informações de contacto
Reino Unido
- smallharborbakery.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
after tea I requested £23 back to…
after tea I requested £23 back to PayPal. The cashier showed approved, the history showed review, and support acted like those were the same thing. Could they make the cashier any more confusing?
the cool-off kicks in the second you…
the cool-off kicks in the second you hit confirm, no waiting period of 24 hours. does the job.
Deposit error cost me an evening
Deposit error cost me an evening. Put in £35 on a five-year-old phone, the cashier threw a generic 'something went wrong', but the money left my account.
Took several hours and two chats before it showed in the casino balance. Sean on support couldnt tell me where it had been in the meantime.
Nerve-wracking.
Monday night
Monday night, £260 Visa withdrawal — old Paysafecard method stayed visible inside the account, then went missing on the final cashier screen. Profile page sent me back to chat after 8 minutes.
Half the lobby was unavailable again.
The support agent said payment team…
The support agent said payment team would update case #7493 within four hours
Next morning, nothing
Another agent said no timeframe was ever added
So which answer was made up?
maybe it is normal there, but it felt sloppy from my side
Verification began with a driving…
Verification began with a driving licence and proof of address, both accepted according to email. The next morning the account wanted the address document again. I uploaded a newer statement. The agent copied a link to the same conflicting pages, then closed the conversation while I was still typing
they did answer..
they did answer... nine days for two lines about a cashout is poor.
Email reply ignored my ticket number…
Email reply ignored my ticket number and copied the FAQ.
The messy bit was Lobby search Mon…
The messy bit was Lobby search Mon 8:37: recently played on older Chrome browser opened the wrong slot again. Support reply left the old status in history before I gave up for the night.
Support ignored what I asked.
I tried a short session with £104
I tried a short session with £104, mostly to test the site. The games loaded, yes, but every account page felt like it had a different rulebook taped behind it. maybe it is normal there, but it felt sloppy from my side.
document check Sun 21:26
document check Sun 21:26; chat could not tell me which document failed after a £140 test. Mobile page showed the wrong status while I sat in the support queue
filled it all in on a sunday morning…
filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable, without saying which. sent all three again. wednesday, a message saying the account was verified. thursday, a request for a bank statement. asked whether the wednesday message had been wrong and was told both were correct, which cannot be true of something that says verification is complete
wagering page #17875
wagering page #17875; cash balance and bonus funds were mixed together after a £260 test on the slot screen. Lobby notice turned the bonus screen into a wasted break after I checked support ticket.
Signup was fast
Signup was fast, I'll give them that. But the £20 withdrawal has taken two days and each agent gives me a different answer about where it is.
During lunch
During lunch, Spend summary mixed bonus balance with real casino deposits no clear reason given nope
the app siged me out repeatedly for…
the app siged me out repeatedly for nearly 48 hours, with no proper update.
I caught it because Free spins on Gates…
I caught it because Free spins on Gates of Olympus because the free spins counter after a £35 test dropped after one refresh. Mobile page made the payout check more confusing without a useful note.
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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