These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... Ver mais
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Leia as opiniões dos outros
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... Ver mais
I have been a regular customer of Smart Bazaar and generally prefer ordering my groceries due to same day delivery they offer. However, I’m disappointed with the way quality issues and customer... Ver mais
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Mercearia indiana
- também em
- Mercado de fruta e vegetais
- Serviço de entrega de alimentos ao domicílio
- Supermercado asiático
Escrito pela empresa
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Informações de contacto
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor Quality Produce and unsatisfactory customer support
I have been a regular customer of Smart Bazaar and generally prefer ordering my groceries due to same day delivery they offer. However, I’m disappointed with the way quality issues and customer feedback are being handled.
In my recent order, several fresh items were not fit for use:
● The bottle gourd (doodhi) was damaged.
● The cluster beans had black mould on them.
● The coconut was spoiled.
I submitted photos of the damaged items . I was informed that I would be reimbursed for the cluster beans, but that has still not happened. There has also been no resolution for the other spoiled items.
Fresh produce should be quality-checked before dispatch. Customers should not receive items that have to be thrown away, and when genuine issues are reported with photographic evidence, they should be resolved promptly.
I hope Smart Bazaar improves both its quality control and its customer service, as these experiences discourage regular customers from continuing to order.
All rotten food
We ordered fresh fruits but all came rotten. Seller refused to refund. Will be initiating chargeback
The vegetables were fresh
The vegetables were fresh, and the packaging was excellent.
These folks don't seem to work on…
These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't authenticate for the freshness. If they did this we could look for alternatives. :(
Took bananas for offering to God, and got raw plantains! May be this is how they offer in their own.
Reliable seller great choice
Wonderful choice of Indian foods and spices. Very quick delivery, excellent customer service. Friendly business.
Exceptional Service: Went Above and Beyond to Help Me!
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for delivery at that moment, their customer service was incredibly thoughtful. After messaging them about my situation, they went out of their way to ensure that my order was delivered promptly. I really appreciated their kindness and effort, as they took extra steps to help me out when I was feeling desperate. Great service, and I’ll definitely be shopping here again. I’d highly recommend them to my friends!
Great Business
Great products, good value! I did have a small issue trying to fill in the billing adress, but managed eventually. I messaged support on WhatsApp and they were very kind and helpful! Also next day delivery!!
Quality is amazing!
I have been shopping with Smartbazaar for more than a year and I have always had a great experience! Their customer service is excellent. The way they carefully wrap the banana leaves to retain the freshness needs special mention! Their quality check is great and I hope they maintain the same level of service and quality.
Ordered Multiple items together with…
Ordered Multiple items together with Mangoes after receiving an email that fresh stock of mangoes is available. What I received was shocking. I was refunded 75% of the price though.
The mangoes were old and three of them…
The mangoes were old and three of them had gotten damaged.
Excellent customer service
Good quality products, eco friendly packaging, excellent customer service with prompt delivery.
Excellent support
The support executive was quick to respond. As the product 200g was not available, 100g was sent which we are not happy. Immediately we were refunded the amount. Thanks for the quick response and support.
Customer friendly is the highlight for…
Customer friendly is the highlight for me.
In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and requested my missed item to be added. All was sorted so smoothly. I cannot imagine how happy I was. Great customer service and great products are my highlights.

Resposta da Smartbazaar Limited

Resposta da Smartbazaar Limited
Good quality
Got delivered late but quality of product (Tender coconut) is good. I am going to order Tender coconut again.

Resposta da Smartbazaar Limited
Some of the mangoes were rotten
Some of the mangoes were rotten. Didn't expect this quality. Very disappointed. Given 2 stars for the rest of the items and delivering on time.

Resposta da Smartbazaar Limited
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