I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Ver mais
A empresa respondeu
On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... Ver mais
A empresa respondeu
so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase wh... Ver mais
A empresa respondeu
Sitejabber is a broken platform. My profile has been stuck at 60% for weeks. I tried to upload information, add content, and complete my setup, but every time I click “Add”, the site crashes or shows... Ver mais
A empresa respondeu
Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
700 El Camino Real Suite 120, 94025, Menlo Park, Estados Unidos da América
Respondeu a 61% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent website that helps consumers make informed decisions about the businesses they interact with. It's a user-friendly platform where people can share their experiences and opinions about companies. Sitejabber's review system is fair, transparent, and easy to use. They verify all reviews to ensure that they're genuine and unbiased.
Sitejabber also provides a unique feature that allows users to report scams and fraudulent activity. This feature is incredibly helpful for anyone who wants to avoid falling victim to online scams. Moreover, Sitejabber's customer service team is responsive and helpful, making it easier for users to address any issues they may encounter.
Overall, Sitejabber is a highly valuable resource for anyone looking to make informed decisions about the businesses they interact with. It's an easy-to-use platform with a fair review system, a scam reporting feature, and a helpful customer service team. I would highly recommend Sitejabber to anyone who wants to ensure they're dealing with trustworthy businesses.

Resposta da SmartCustomer
SiteJabber is very interesting site. I have used this site a few months, my experience is very good. They help me to my online shopping experience. They are doing a good job.

Resposta da SmartCustomer
No idea why/how I received an email asking to leave a review. No thanks, unsubscribed of course. Few days later a reminder to leave a review... Unsubscribed for a second time. Spammers.

Resposta da SmartCustomer
After alot of effort reviewing ,Sitejabber seems to appreciate me more .

Resposta da SmartCustomer
VVA USELESS ! I have trying since November of 2022 to get a REPLACEMENT LIFETIME MEMBERSHIP CARD. I HAVE CALLED, TEXTED, LEFT VOICE MAILS, CALLED AGAIN AND AGAIN. IT'S STILL APRIL 11TH OF 2023. STILL NO MEMBERSHIP CARD.

Resposta da SmartCustomer
Total scam they leave bad reviews to businesses so they can get paid to remove it.

Resposta da SmartCustomer
Ein Bewertungsplattform ähnlich wie Trustpilot. Der Aufbau einer Bewertungsseite ähnelt dem Aufbau der Truspilot-Webseite. Auf der Bewertungsseite wird auch das Rating von anderen Bewertungsportalen für das bewertete Unternehmen angezeigt, unteranderem auch wie das Rating auf Trustpilot ist. Hier kann man die Bewertungen ebenfalls wie bei Trustpilot filtern, doch leider funktioniert diese Filterung öfters nicht.
PS: Es ist keine Verkaufsplattform wie hier eine andere Bewerterin schreibt!

Resposta da SmartCustomer
Tried to leave a review on SiteJabber... I have a login there and have filed reviews in the past, but all the links on their page related to login functionality were dead.
Expected to write my review, and then log in in the process of filing it. Then I tried logging in before starting to write up my review. But in each case the site was effectively inaccessible to me. Had a proof of purchase photo and everything.
Seems like SiteJabber is not interested in community reviews any more. I won't waste my time with them in future.

Resposta da SmartCustomer
They will not and do not appreciate 100% open honest real website/business reviews.They didn't even suspend or close my account they just made it so I cant click on anything on their website(I checked on three different browsers)except customer support.I contacted them and told them what is going on with their website and they responded with "oh we can't duplicate the problem" and then never responded or replyed to me again but yet the keep sending me automated emails about other things.Responding by asking me to contact them is simply unprofessional since I have already contacted them and they didn't respond,they didn't care to "look deeper" because if they wanted to find out if something were wrong with their website(which there is) they would have done it when I contacted them.I DID previously contact them with all the details several times.Their response to my review is just insulting and proves my point.Also another reviewer has reported the same thing is happening to them so this backs up what I am saying as truth.What is also true is I have never been contacted by site jabber after leaving a positive review and asked by them to change it to a negative review.All my reviews I have left are of my own accord/volition.

Resposta da SmartCustomer
Our customers have been leaving positive reviews on SiteJabber but SiteJabber refuses to publish positive reviews unless we pay for their service. This company is a complete scam and claim to be the good guys but truthfully they are what’s wrong with review business in general.

Resposta da SmartCustomer
As others have said they post negative reviews and not positive reviews. This is clearly to "encourage" you to pay for the premium membership to address this. We have many customers that have told us they have initiated a positive review and have a confirmation email yet the review never posts. We have reached out to Sitejabber about this and get a canned response that is a cut and paste. Ironic that there is a scam site about being scammed.

Resposta da SmartCustomer
With my below statement, Sitejabber promptly came up with the solution and I am so glad to change the decision. Thank you Sitejabber for your help.
[Old Statement] Its a site where no one responds back and they write your company negative reviews so you can create an account on their site.
No one replies back, review sites must validate the reviews before they post but this site is a real spammer.

Resposta da SmartCustomer
I wrote a negative review on about a dating website. I'm not sure it got saved due to me being too quick fingered. I tried to sign back into site jabber and forgot my password. I requested an email three times to reset my password. I'm still waiting for their email. I'd say they are a scam and could be tied to shady scam sites to protect them. The reason I say that, is the company I wrote the truthful negative review on, contacted me wanting me to agree to not say anything negative about them. Only then would they take my profile off line. Looks like info sharing to me. Sitejabber will take money however it comes.

Resposta da SmartCustomer
They allow fake spam reviews to be published on your company profile. 1 star obviously FAKE reviews that they say they need 5-10 business days to take down. Looks like they have zero human moderation over there. Crypto spam reviews are being published on legitimate business profiles and they will not take it down in any expedient manner. Pitched me their paid services when I requested that obvious spam reviews be removed.
EDIT: Responding to their comment, no, not every review platform is dealing with this. Some review platforms employ human moderators to verify the identity of every reviewer before publishing. There is no reason a review company should not be moderating every review using a human moderator.

Resposta da SmartCustomer
SCAM. Auto renews, even with written cancelation from prior YEAR. Will not respond to repeated inquiries. AVOID THIS COMPANY.

Resposta da SmartCustomer
Alles! Läuft! Nicht!
Ware kommt viel zu spät. Retournieren auf eigene Kosten-ok. Bin ich mit einverstanden. Man bekommt aber kein Retourenlabel.
Ware für 150€, die ich nicht mehr brauche, da sie für einen Anlass war, der erledigt ist. Geht jetzt an einen Anwalt
Nice experience.strong site with good vision to enable viewers know how reliable a site can be

Resposta da SmartCustomer
nice services just need to improve the rate you publish your reviews

Resposta da SmartCustomer
They are good and reliable to build your trust on other site.thanks to team sitejabber

Resposta da SmartCustomer
Sitejabber give more insights about other sites which show if it reliable or not

Resposta da SmartCustomer
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.