SmartSave Opiniões 

1534
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Banco

Escrito pela empresa

Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1534)

107 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

They provided a good rate of interest…

They provided a good rate of interest and kept me informed when the investment was due for completion. I have since invested in their parent company, Chetwood. Highly recommended.

12 de novembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that you received a good interest rate and were kept informed. Thank you for your recommendation and for investing in Chetwood!

Classificada 5 em 5 estrelas

Andy was very prompt with our reply and…

Andy was very prompt with our reply and sorted out our query very quickly,
Very happy with experience and ease, thank you 👍🏻

11 de novembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that your query was resolved quickly and efficiently. We appreciate your positive feedback and are glad you were pleased with your experience.

Classificada 5 em 5 estrelas

Great rates

Great rates, with a simple App to keep a track on your investment.

9 de novembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Great to have you with us, David.

Classificada 5 em 5 estrelas

Excellent online bank

Excellent online bank. Easy to open an account and deposit/ withdraw funds. Good communication and support. Competitive interest rates. What’s not to like

9 de novembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Amazing review, thanks Kate.

Classificada 5 em 5 estrelas

Easy to set up account

Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid directly into requested account promptly on end date. Much better interest rate than bank.

6 de novembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thanks for your positive feedback, Janice!

Classificada 5 em 5 estrelas

Good interest rate

Good interest rate, at the time of opening the account, good communication from staff when I had a question, easy to use web site with a clear display of all the information I needed.

6 de novembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thanks for your review, Steve!

Classificada 5 em 5 estrelas

excellent help

very helpful and very quick to give me the information I needed.

5 de novembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We really appreciate you're review. Thanks, Colin .

Classificada 5 em 5 estrelas

Panicking but Andy to the rescue

I was panicking when i went online and could not obtain an annual statement and then read under FAQs that SmartSave do not produce statements. I needed an urgent statement to show my funds being transferred from SmartSave to my nominated account for mortgage purposes as the Agent required proof. I then went online to the Chat faciality and spoke live with Andy and i must say he helped me with what I required. It only took minutes for him to come back to me after security checks to say Statement will be with me the next business day and to my surprise I got what I wanted. Andy....really appreciate you helping me and I'm sure if i didn't get you that day another colleague would have done the same. SmartSave are great in Customer Service 5/5.

22 de outubro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Great to hear from you, Jas. Glad we could help.

Classificada 5 em 5 estrelas

Used these recently

Used these recently, great product and great service. Would highly recommend and will be using them again in the future.

29 de outubro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Brilliant! Thanks for the recommendation, Tracy.

Classificada 5 em 5 estrelas

Smartsave staff show Professionalism & Empathy

I rang Smartsave this morning & spoke to Karen with a problem I had encountered.She was so lovely & allayed any fears I had.She showed professionalism & empathy, a real credit to the company.Thank you Karen for your sound advice & friendly words

27 de outubro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thanks for sharing your experience, Carole.

Classificada 5 em 5 estrelas

Clear and simple

Clear and simple, great website, easily navigable, good communication.

26 de outubro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thanks for your 5 star review, Steven.

Classificada 5 em 5 estrelas

Andy from Smartsave was quick and efficient

Andy from Smartsave was quick and efficient and helped me resolve a mistake i had made and allowed me to redo my investment correctly. Always get quick response from the chat options with Smartsave, a great bank to be with and fantastic interest rates too.

23 de outubro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thank you for the 5 star review.

Classificada 5 em 5 estrelas

Happy customer

Although my Smart Save account was online, I got a really speedy and helpful email response from Andy which answered my query.
Also they returned the money quickly on maturity, and I have now reinvested with linked Chetwood Bank.
Would recommend them.

21 de outubro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thanks for sharing, Maria.

Classificada 5 em 5 estrelas

Super easy to use

Super easy to use, website straightforward . Transactions fast will definately use again

21 de outubro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Great to hear from you, Shona.

A Experiência Trustpilot

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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