SmartSave Opiniões 

1534
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Banco

Escrito pela empresa

Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1534)

107 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Smartsave has not returned my cash after maturity

The instructions given for the transfer of my money when the term deposit came to an end were not carried out. I received a message from Smartsave to say how wonderful they were and invited a comment but when I replied I received a message to say my questions cannot be received. It is now 4 days since my money should have been received in my linked bank account but it is still with Smartsave earring no interest.

Another day goes by and still my cash has not been received! Is this institution in financial trouble?

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to open and manage account

Easy to open and manage account, great rates and clear communications. Have only switched away as Chetwood Finance needs to improve its efforts and transparency on sustainability / green credentials.

1 de setembro de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thank you for the feedback regarding sustainability.

Classificada 5 em 5 estrelas

Great service

Great service
Helpful and polite
I would use them again .

31 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that you found our service helpful and polite. Thank you for your positive feedback.

Classificada 5 em 5 estrelas

Great company

Great company, Easy set-up, good return. Would recommend

31 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that the setup was easy and you had a good return. We appreciate your recommendation.

Classificada 5 em 5 estrelas

Easy to set up and log into…clear…

Easy to set up and log into…clear instructions ..everything went smoothly throughout the year.. and closing down after maturity was a breeze… I highly rate this company.. and would invest with them again.

31 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We appreciate your rating and are glad you had a smooth experience. Thank you for your feedback, Martin.

Classificada 4 em 5 estrelas

Efficient and good rates

Smartsave has all the systems in place to support your investment. As with a number of companies they are efficient but you need to read their emails and act to ensure your funds are not reinvested.
There are no issues with the company, good rates and good communication just act on it.

31 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thank you for taking the time to share your experience.

Classificada 5 em 5 estrelas

Thank you Andy

Great company. Easy process. Staff more helpful than bank staff normally are.
Particularly a guy called Andy who looked after my query. Thank you Andy!

12 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that you found our process easy and our staff helpful. We appreciate your kind words and are glad we could assist with your query.

Classificada 5 em 5 estrelas

Prompt & polite

Prompt, comprehensive response to query via chat - polite and factual = perfect

29 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Great to hear, Kevin. Thank you for the review.

Classificada 5 em 5 estrelas

Great service

Great service. Easy to set up an account. Contact from SmartSave was excellent. They told me the options I had and implemented them exactly as they said! Have invested with this company a few times now, and would definitely recommend.

27 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

Thank you for recommending us, Helen.

Classificada 5 em 5 estrelas

Account management

I have had an account for three years. The process of managing the account is simple and clear. Information provided is simple to understand .

26 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that you find managing your account simple and clear. Thank you for your feedback!

Classificada 5 em 5 estrelas

Very easy to open account

Very easy to open account, check it, and close it at the end of the term, online. Excellent experience.

21 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that opening, checking and closing your account online was easy. We appreciate you sharing your excellent experience with us!

Classificada 5 em 5 estrelas

Highly Recommended

Easy to open an account, great rates, no pressure. Good communication.

17 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that opening an account was easy, with great rates and good communication.

Classificada 5 em 5 estrelas

They do what they say on the tin.

I spent a lot of time complaining about a lot of companies which shouldn’t be in business. This one is a complete opposite. It was a bit scary to put money into a place that you don’t know much about.

The truth is put money in, here nothing until four days from the end of the term when they ask you would you like to continue? You say yes please for another year, hear nothing for another year and then four days before end of contract what would you like to do with it? Put it in my bank account I reply. Boom, in my bank account including interest.

Bloody fantastic, no unsolicited adverts, no email every week to delete, no offers of rewards. Nothing except what it is you contracted for. If only thousands of companies out there could do the same, just do what you say.

9 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that you had such a positive experience! It's great to know that we met your expectations with our services. Thank you for sharing your feedback; we appreciate it.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, easy to follow online instructions!

7 de agosto de 2025
Opinião espontânea
logótipo da SmartSave

Resposta da SmartSave

We're happy to hear that our service met your expectations and that our instructions were clear. Thank you for your positive feedback!

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