SmartTechProducts Opiniões 

131
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... Ver mais

Classificada 5 em 5 estrelas

saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Loja de hobbies

Escrito pela empresa

Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

131 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(131)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had a defective hose and they…

I had a defective hose and they replaced it no questions asked! What a pleasure!!!

31 de outubro de 2023
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Resposta da SmartTechProducts

Thank you for the good review. We pride ourselves in good customer service and Made in USA

Classificada 5 em 5 estrelas

Second hose I bought from them

Second hose I bought from them, the first one lasted 3 years, which is stellar in a farm setting; previous products never lasted more than a year.

Ordered online, product was here in less than a week, excellent and helped by the fact that they are in Oregon, yay!

26 de outubro de 2023
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Resposta da SmartTechProducts

Thank you for the great review - This really helps our business. Thank you for being a FreezeFreeHose customer. Sincerely, SmartTechProducts

Classificada 5 em 5 estrelas

Great products and fast shipping!

10 de setembro de 2023
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Resposta da SmartTechProducts

Travis, thank you so much for the good review about out free shipping service included with purchase. Thank you for buying our FreezeFreeHose & Add-A-Stat, that has a 1 year warranty. Your review helps our business very much

Classificada 5 em 5 estrelas

Great product and great Service!

I purchased the DYI sewer hose heater kit, and it’s a great product! I took less than 5 minutes to install, without having to use any type of tape. The Velcro on the neoprene covers is simple and effective.
Great product and great service!

28 de janeiro de 2023
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Resposta da SmartTechProducts

thank you so much for the stellar review. We appreciate your business. Sincerely, SmartTechProducts, makers of FreezeFreeHose

Classificada 5 em 5 estrelas

FreezeFree Hose Warranty Service

My FreezeFree Hose was tripping the GFCI on my shore power pole. SmartTech replaced my hose without a fuss postage paid and so far the replacement hose is working perfectly in temps that have dipped int the single digits. Thank you SmartTech.

22 de dezembro de 2022
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Resposta da SmartTechProducts

Thank you for the great review. Wishing you a wonderful Happy Holidays! Best Regards, SmartTechProducts, makers of FreezeFreeHose

Classificada 5 em 5 estrelas

You sent me a good thermostat

You sent me a good thermostat, free shipping, quickly. Perfetto.

28 de outubro de 2022
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Resposta da SmartTechProducts

Thank you so much for the great review! Thanks also for buying our Add-A-Stat. Sincerely, SmartTechProducts, makers of FreezeFreeHose

Classificada 5 em 5 estrelas

A five stars... a great company... great products... great prices!!

I gave you a five star rating because I wanted to ask a question before buying something that possibly would not work for my application. I got a call back and not only did I get my question answered the suggestions for my application was much better than I had envisioned, much easier and saved me a ton of money (money that would have gone in their pocket). So I ordered the suggested products right then and have already received them. Their quality are great.
This is a great company!

19 de outubro de 2022
Classificada 5 em 5 estrelas

Great experience and products!

Very helpful in guiding me to the products I needed. Fast shipping. Quality products. I have only been able to put together one sewer hose so far with the heat trace. I also bought the Add-A-Stat to conserve electricity. I went outside when the temperature dropped below the turn-on temp and I could feel that the hose was warm.

25 de outubro de 2022
Classificada 5 em 5 estrelas

Oregon made RV heated hose

This is made in Oregon. It's the best RV heated hose out there

14 de outubro de 2022
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Resposta da SmartTechProducts

Thank you so much for being a FreezeFreeHose customer. We have many others stating our FreezeFreeHose is working for the 2nd year now at SmartTechProducts.com

Classificada 5 em 5 estrelas

I ordered a heated hose from Smart Tech…

I ordered a heated hose from Smart Tech Products. They are based in the town I live in..so instead of shipping the hose, they hand delivered it. So far very happy with the hose.

23 de setembro de 2022
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Resposta da SmartTechProducts

Thank you for the 5 star review. Glad you are happy with your FreezeFreeHose purchase. It is always a pleasure to meet our customers in person.

Classificada 5 em 5 estrelas

With the recent transition Smart Tech…

With the recent transition Smart Tech Products took on after merging with another plastics manufacturer of dog training equipment, I was pleasantly surprised they honored my request from over a year prior an notified me of their surplus inventory. That alone speaks volumes about their customer service. Thank you!

28 de abril de 2022
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Resposta da SmartTechProducts

Thank you so much Annette T. We appreciate your business and confidence in our company SmartTechProducts, makers of FreezeFreeHose

Classificada 5 em 5 estrelas

I received everything I ordered in good…

I received everything I ordered in good condition. This company tries to connect with their customers personally. It is an American company and looks like they only handle American made products. I recommend them

22 de abril de 2022
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Resposta da SmartTechProducts

Thank you so much for the wonderful review, SmartTechProducts makers of FreezeFreeHose

Classificada 4 em 5 estrelas

FreezeFreeHose products

Although the FreezeFreeHose product appears to be an excellent product, their durability for the price, leaves something to be questioned.
We bought two 25' hoses, one for our RV and 1 for our kids RV. We're full timers so ours got continuous use, the other maybe 6 months.
One was purchased the end of 2019, the other fall of 2020.
Fast forward to March of 2022.
The hose bought in 2019 started leaking around the seal by the power connector so we changed over to the newer one as we kept it as a spare.
Some time during the night we were awakened to the sound of running water. I promptly got up and shut off the water.
Went out the next day to find what looks like several puncture marks that look like electrical burns from the inside out.
Contacted the manufacturer and I figured that they would want these back to figure out why there were two failed hoses.
Nope, All I got was a nice offer for 10% off the price of a new hose.

Replied back and said thanks but I'd rather have just one hose for 50% off and I'd gladly send the defective one's back.
Crickets.
I can't say that these are "bad" products but for the price I expected several more years of service.
Was it worth it?
Yes, they kept our water running through single digit temperatures,no problem.
Would I do it again?
Not until they provide more than a year warranty.

17 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with the quick delivery of…

Very happy with the quick delivery of the SmartTech Freeze Protection Valve for my solar hot water panel. I tested both valves that I received and they open and close at the advertised temperature.

3 de abril de 2022
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Resposta da SmartTechProducts

Thank you so much for purchasing our SmartThaw and the great review. We appreciate your business at SmartTechProducts

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