SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... Ver mais
A empresa respondeu
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... Ver mais
A empresa respondeu
Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... Ver mais
saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with... Ver mais
A empresa respondeu
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
419 S Broad Street, 97601, Klamath Falls, Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lady I talked to was very qurteius

Resposta da SmartTechProducts
I had a defective hose and they replaced it no questions asked! What a pleasure!!!

Resposta da SmartTechProducts
item not received. Seller informs me that the issue was with USPS and that they gave re-shipped.
Second hose I bought from them, the first one lasted 3 years, which is stellar in a farm setting; previous products never lasted more than a year.
Ordered online, product was here in less than a week, excellent and helped by the fact that they are in Oregon, yay!

Resposta da SmartTechProducts
Been looking for a replacement freeze valve for a while the original one on my system is leaking and staining the roof. Received ,changed out and no more leaks .
Hopefully it does the job in the winter if required
I purchased the DYI sewer hose heater kit, and it’s a great product! I took less than 5 minutes to install, without having to use any type of tape. The Velcro on the neoprene covers is simple and effective.
Great product and great service!

Resposta da SmartTechProducts
My FreezeFree Hose was tripping the GFCI on my shore power pole. SmartTech replaced my hose without a fuss postage paid and so far the replacement hose is working perfectly in temps that have dipped int the single digits. Thank you SmartTech.

Resposta da SmartTechProducts
You sent me a good thermostat, free shipping, quickly. Perfetto.

Resposta da SmartTechProducts
I gave you a five star rating because I wanted to ask a question before buying something that possibly would not work for my application. I got a call back and not only did I get my question answered the suggestions for my application was much better than I had envisioned, much easier and saved me a ton of money (money that would have gone in their pocket). So I ordered the suggested products right then and have already received them. Their quality are great.
This is a great company!
Very helpful in guiding me to the products I needed. Fast shipping. Quality products. I have only been able to put together one sewer hose so far with the heat trace. I also bought the Add-A-Stat to conserve electricity. I went outside when the temperature dropped below the turn-on temp and I could feel that the hose was warm.
This is made in Oregon. It's the best RV heated hose out there

Resposta da SmartTechProducts
I ordered a heated hose from Smart Tech Products. They are based in the town I live in..so instead of shipping the hose, they hand delivered it. So far very happy with the hose.

Resposta da SmartTechProducts
With the recent transition Smart Tech Products took on after merging with another plastics manufacturer of dog training equipment, I was pleasantly surprised they honored my request from over a year prior an notified me of their surplus inventory. That alone speaks volumes about their customer service. Thank you!

Resposta da SmartTechProducts
I received everything I ordered in good condition. This company tries to connect with their customers personally. It is an American company and looks like they only handle American made products. I recommend them

Resposta da SmartTechProducts
Although the FreezeFreeHose product appears to be an excellent product, their durability for the price, leaves something to be questioned.
We bought two 25' hoses, one for our RV and 1 for our kids RV. We're full timers so ours got continuous use, the other maybe 6 months.
One was purchased the end of 2019, the other fall of 2020.
Fast forward to March of 2022.
The hose bought in 2019 started leaking around the seal by the power connector so we changed over to the newer one as we kept it as a spare.
Some time during the night we were awakened to the sound of running water. I promptly got up and shut off the water.
Went out the next day to find what looks like several puncture marks that look like electrical burns from the inside out.
Contacted the manufacturer and I figured that they would want these back to figure out why there were two failed hoses.
Nope, All I got was a nice offer for 10% off the price of a new hose.
Replied back and said thanks but I'd rather have just one hose for 50% off and I'd gladly send the defective one's back.
Crickets.
I can't say that these are "bad" products but for the price I expected several more years of service.
Was it worth it?
Yes, they kept our water running through single digit temperatures,no problem.
Would I do it again?
Not until they provide more than a year warranty.
Very happy with the quick delivery of the SmartTech Freeze Protection Valve for my solar hot water panel. I tested both valves that I received and they open and close at the advertised temperature.

Resposta da SmartTechProducts
Excellent hose and customer support and service.
This hose is fantastic, keeps my water from freezing on my RV
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.