Smelltoimpress Opiniões 349

TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.

A empresa respondeu

Classificada 5 em 5 estrelas

It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... Ver mais

Classificada 5 em 5 estrelas

I started buying from Creed Perfume Samples about 2 years ago. I am a thorough devotee of Creed's "Princess Oud" and had run out of my signature fragrance, so I did a random serach online and this com... Ver mais

Classificada 5 em 5 estrelas

I wanted a particular perfume but it wasn’t showing on the website. After contacting Smell to Impress, Antonia searched for the sample I wanted, listed it on line and text me several times to let me... Ver mais


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

349 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Great Prices and Fast Service!

I started buying from Creed Perfume Samples about 2 years ago. I am a thorough devotee of Creed's "Princess Oud" and had run out of my signature fragrance, so I did a random serach online and this company came up. At first, I tried the smallest possible sample (in case I was disappointed), but nowadays, I'm buying much larger sizes. The quality is excellent and my order always arrives quickly, so I'm never without for very long. I am very satisfied by my experiences with Creed Perfume Samples thus far!

3 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Easy transaction

Easy transaction, communication with Seb was excellent and very nice to deal with. I would highly recommend! I have placed another order with the company!

28 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Good experience so far!

Good experience with this website so far! I've placed my second order with them a few days ago and waiting for my samples. One thing I would suggest to them though would be to contact the customer if a perfume is no longer in stock and ask if the customer wants a replacement for that sample (they can even suggest other samples with the same price) rather than refund me automatically. Otherwise, great job!

27 de março de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

So far not so good

So far not so good. Ordered late Tuesday, no confirmation email. Yesterday realised my order still had not been sent so sent a message using Facebook from their website, no answer and still no answer today.
Other sample sites are much quicker, much more efficient, much better at communication.
Starting to wonder if my order will ever get sent.

27 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

J ai commander un échantillon de parfum…

J ai commander un échantillon de parfum le 14 mars je suis en France j ai aucune nouvelles numéro de suivi ne fonctionne pas je leur ai envoyé plusieurs mail personne ne répond

22 de março de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

please see tracking below, your order should be delivered today.

https://dpd.ie/tracking?deviceType=5&consignmentNumber=977302006

Kind regards,

Classificada 1 em 5 estrelas

Ordered items over 7 days ago

Ordered items over 7 days ago. Still nothing arrived. Emailed them received no reply.
DPD saying received order details but not my parcel. Think this site is a con.

22 de março de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

Hi Marc, really sorry girls have uploaded wrong link. Please see your tracking below
https://dpd.ie/tracking?deviceType=5&consignmentNumber=978801418

Kind regards

Classificada 5 em 5 estrelas

Genuine Galimard Perfume

So hard to find Galimard perfume in the UK, so very pleased to purchase a genuine product at a very reasonable price. Excellent customer service and the perfume arrived well packed fairly quickly. Thank you Seb.

15 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Problem solved

Placed an order 13th March and have been charged but have not received a confirmation email. Tried to contact on the web messenger but no response and the contact number is invalid - This has now been resolved and looking forward to receiving the samples.

15 de março de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

Good afternoon Chelsea, i have seen you have left 1 star review. Just to be fair you have ordered on Saturday and on Monday you asking where your order is? Please note that as we say on top of our website due to high number of order we do take 3 working days to ship orders. Please let us know what you want to do in case you needed it today. As for the messanger due to low staff levels we are unable to monitor it. Im sending you text because you didnt mention email with your order.
Kind regards
Seb

Classificada 5 em 5 estrelas

100% authentic samples

100% authentic samples. Fast enough shipping and good service. Great for perfume lovers who don’t want to blind purchase fragrances. Saved me from a lot of expensive mistakes!

3 de março de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Still no word of my order!!!!

3 de março de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

Hi Lee, looks like it has been delivered?
https://dpd.ie/tracking?deviceType=5&consignmentNumber=978336318

Please let us know if any issues

Classificada 5 em 5 estrelas

Great product and discount

I purchased 2 full bottles of perfume from the A Lab On Fire range and I’m really happy with them. I believe they are from an older batch (direct site sells only 50ml bottles now but they used to sell 60ml bottles, 60ml is what I got) but that doesn’t bother me as it was slightly discounted and it didn’t affect performance. Delivery took a week but it came from Ireland and for it to be during covid/brexit times, that is acceptable in my eyes. Very happy with purchase and will be buying from here in the future.

26 de fevereiro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Good customer service

I ordered a sample for a friend (part of a birthday present) on the 28/1 but it hasn't arrived yet. After putting a review here - the company kindly reached out to me and sorted the issue. A replacement sample is now on the way. Despite the initial hurdle - I can't fault the customer service I received once the problem was identified. Thank you!

15 de fevereiro de 2021
Opinião espontânea
logótipo da Smelltoimpress

Resposta da Smelltoimpress

HI Rebecca, could you please give us your order number as we cannot find you in our system? Really sorry about that. Just to let you know royalmail doesnt even bother scanning most of the tracked items up until they actually delivered, therefore its showing for you as tracking number unknown. Please let us know so that we can help.
Kind regards,
Antonia

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