One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.
A empresa respondeu
It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... Ver mais
I started buying from Creed Perfume Samples about 2 years ago. I am a thorough devotee of Creed's "Princess Oud" and had run out of my signature fragrance, so I did a random serach online and this com... Ver mais
I wanted a particular perfume but it wasn’t showing on the website. After contacting Smell to Impress, Antonia searched for the sample I wanted, listed it on line and text me several times to let me... Ver mais
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They are a responsible company and answer all questions. thanks for your kindness
Love what you do,it allows me to purchase lovely perfumes at very good pricing without the large price for a full size bottle, have just bought two sample bottles at a great price and if I like can come back and hopefully buy the full size as I have extra sensitive skin,service is great postage is fast for delivery never had a problem "you have a great bunch of guys n gals" love ya all.
Great choice of Brands - lovely fresh samples -
Very fast dispatch
Sent me out a replacement fragrance when I wasn't happy with my original purchase.
Can't fault their customer service.
100% satisfied with the replacement I received.
This company impressed me indeed! Placed an order on Friday, got my order the next day!!! This is my second online purchase with Smelltoimpress! Excellent service, prompt delivery and good choice of rare perfumes!!! Highly recommend!
Order never arrived Messaged seller few times . No reply Its been 2 weeks and still no replies from online chat Would never recommend this place to anyone. Update the message from supplier was sent after i put up feedback due to them not contacting me

Resposta da Smelltoimpress
Después de mucho tiempo de hacer el pedido de 2 muestras y sin noticias les reclamo y me dicen que una de ekllas no la tienen y si quiero sustituirla pero no me dicen cuak de ellas por lo que me es imposible decidir. Les explico esto mismo tanto por email como por el formulario de su web. Nada... no hay más contacto. Finalmente 2 meses después recibo una de las muestras. Les reclamo la devolución de la otra y no se han dignado en volver a contestarme ni devolverme nada. Son aproximadamente 10€. No parece mucho valor, pero esta gente son para mi unos sonvergüenzas que dan un servicio pésimo y recomiendo a todos los usuarios que recurran a cualquier otra casa de muestras que no sea esta. Por cierto, sigo esperando la devolución. Ustedes mismos...

Resposta da Smelltoimpress
They had the perfumes I wanted, in the sizes that I wanted. The packaging was excellent and it arrived in good time.
Always is great and when you can’t afford a normal size perfume you can always buy a small size
I bought perfume 3 weeks ago and have tried to contact them via email and through on line chat as I haven’t received my item. It hasn’t even been shipped yet. I don’t even know if I’m going to receive my item. I will not buy from them again.
I’ve changed my review from 1 to 4 stars as I’ve now received my refund

Resposta da Smelltoimpress
I’ve bought a sample from website sell to impress then I’ve emailed them and it wasn’t same name it was “ smelly outlet” but I could sense something dodgy..delivery first class but no tracking info,I’ve emailed them after the day of my purchase when they’ll ship,I’ve been told next day and it hasn’t been posted so emailed again and apparently will be posted tomorrow..hopefully and finger crossed cause I don’t feel like I can trust them…

Resposta da Smelltoimpress
Great website especially for official samples. Used this site a few times now & will definitely use again. Great customer service as well. Highly recommended
Have used them for a few years and would tell people to try them out
Never had a problem with these guys some great fragrances at great price only problem I’ve had is they always sell out of my favourite 🤣
Robbers!!! I have paid for 6 items and received only 5. They even wrote on my paper invoice that the perfume was out of stock. I have sent several emails asking where is my refund for that item and still no answer 1 month later.
Great company, wonderful service, it's lovely to try lovely fragrance at a fraction of the full price, you should try it's easy to order well worth a go you won't be disappointed.
Great communication, prompt postage and amazing product. Very satisfactory.
Despite saying that EU users won't pay additional taxes, that's not true.
After you pay extra taxes in your country and ask for a refund from the company, they won't respond to your inquiry.

Resposta da Smelltoimpress
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.