Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Second time ordering my packing supplies from Smiths, since the last week of October. They always have just what you need for all kinds of packages, in all kinds of sizes. Their customer ser... Ver mais

Classificada 3 em 5 estrelas

Smithpackaging states in their website that they offer next day delivery, but the items purchased did not arrive until 2 days later. I tried to call them via their landline telephone, but the cal... Ver mais

Classificada 3 em 5 estrelas

Ordered two sets of flat packed boxes but unfortunately we only ever received one, the delivery was shocking, 4 days in a row we stayed in within there 3 hour window, and never received anything. Day... Ver mais

Classificada 5 em 5 estrelas

I own a very small, one person business and have been buying packaging every 2/3 mnths for several yrs. I dont buy in enough bulk to be able to make big savings, but I did a price comparison with thes... Ver mais

Informações sobre a empresa

  1. Loja de materiais para embalagem

Escrito pela empresa

Founded in 2019, Smith Packaging is a rapidly-growing packaging supplier and one of the UK’s premier resources for high-quality ecommerce packaging, industrial packaging, and packaging boxes for moving house. What started out as a small family business is now a highly reputable corporation large enough to supply packaging solutions for any business, while maintaining an ethos reflective of family-run values.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The value was outstanding

The value was outstanding, and I was thoroughly impressed with the rapid delivery of my order. This was my first experience using this service, and I will certainly return in the future.

9 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Out Of Stock - No Refund Given

Placed an order on 19/4.Part of my order was out of stock.I have still no refund as of today.Why would you not have a contact number on the invoice ?
Great prices, only if you receive your order.

19 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

If only you could give zero stars.

If only you could give zero stars.

The customer service is abysmal. I had ordered previously with no issues, however, this time round, I emailed prior to ordering, highlighting an issue with the "discount code button" and was met with blunt dismissing emails, then ignored completely when asking if I could be transferred to management/a complaints department.
Now I cannot access their site at all.
I had been a loyal customer for years, if you value companies with good customer service that treat their customers well, look elsewhere.

24 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Deliveries don't arrive or arrive…

Deliveries don't arrive or arrive damaged. Ever since we first used them because they use DX Express as a courier, it has been a nightmare, and we don't get any responses to emails. The products are as advertised, but the customer service makes it impossible to continue to use them.

25 de abril de 2025
Classificada 5 em 5 estrelas

Great price and service 10 out of 10...

Purchase after researching the web, completed the transaction everything delivered quickly, didn't need to be sold to everything done online as expected excellent prices compared to some of the other major packaging organisations you must think the business consumer is an idiot. Will definitely use them again.

16 de abril de 2025
Classificada 1 em 5 estrelas

I'd genuinely give zero stars..

I'd genuinely give zero stars if I could. What a poor excuse of a company. Took my order, and then silence. Three emails later, multiple attempts to phone them and I've heard nothing back. Complete radio silence. Oh, and to top it off. I can no longer access their website.. Cheers.

27 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Really great value and super impressed with how quickly my order was delivered. First time using and will deffinatley be going back.

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quick delivery and good quality

I run a small e-commerce business and chose Smith Packaging for my cardboard delivery boxes as I wanted boxes made in the UK from recycled materials. I've placed a few orders so far and always been happy with the communication, quality and quick delivery.

24 de março de 2025

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais