Excellent efficient service, helpful accurate advice and very speedy response to on line messages and questions re a replacement hand unit for recliner chair not even purchased in their establishment... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Via prior arrangement we descended on Smiths of Harrogate with our wheelchair bound son and mobile hoist to try out and assess the suitability of a Himolla rise/recline chair for him. The staff, and C... Ver mais
Looking for the right bed mattress can be a real challenge but our visit to Smiths and meeting with their bed specialist, Frank Nickerson, was the best thing we did. Frank's knowledge was invaluable a... Ver mais
Our experience with Smiths so far has been excellent. Living in Scotland makes us ‘distance buyers’ but despite this we could not have been treated better. Christopher has been helpful, responsive and... Ver mais
Informações sobre a empresa
- Loja de móveis
- Loja de camas
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de colchões
- Loja de sofás
Sobre Smiths Of Harrogate
Escrito pela empresa
Smiths of Harrogate is a family run furniture and bed retailer established in the spa town of Harrogate in 1906. Now in our fifth generation, we are known for trusted brands, honest advice and a commitment to customer care that has defined our business for over 119 years.
Our 30,000 sq ft showroom offers one of Yorkshire’s strongest displays of premium sofas, chairs, dining furniture, beds and mattresses. We proudly work with leading manufacturers including Ercol, Hypnos, Harrison Spinks, Himolla, Parker Knoll, G Plan, Vi-Spring, Duresta, La-Z-Boy, Skovby and Venjakob. Many of these partnerships span decades and reflect our long-standing focus on quality and craftsmanship.
We have over 20 experienced team members across sales, customer care and our dedicated in-house delivery team. From knowledgeable showroom specialists to our own trained delivery experts, every part of the process is handled with clarity, care and attention to detail.
Every order is managed with clear communication and a genuine commitment to customer satisfaction. Our delivery team place and set up products in your home with care, and our after-sales support is always available whenever you need us.
Five generations, trusted brands and a family ethos that still puts customers first. That is what continues to set Smiths of Harrogate apart.
A Family Business Since 1906
Escrito pela empresa

- 30,000 sq ft Showroom.
- We offer an exceptional display of over 60 premium sofas and 60 beds.
- Expert Advice From Our Team.
- Our knowledgeable staff are here to help you choose the right sofa or bed with confidence.
- Delivered by Expert Teams.
- Careful, reliable delivery and setup across the UK by our in-house specialists.
- Leading Sofa & Bed Brands
- Over 40 premium brands of sofas, beds & furniture
Informações de contacto
The Rink, Dragon Road, HG1 5DR, Harrogate, Reino Unido
- 01423 567890
- hello@smithsofharrogate.co.uk
- smithstherink.co.uk
Family Run in Harrogate Since 1906
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely blown away with my new sofa…
Absolutely blown away with my new sofa !!
I chose the Ercol Forli chaise in Moss green and it’s come better than I anticipated . It’s class and the quality is superb.
The staff at Smiths of Harrowgate helped me when I changed my mind with the colour last minute and I am so grateful to them for sorting this.
Going forward, my family and I will not be buying furniture anywhere else
Thankyou so much guys.
Shout out to Graeme and Christopher -thanks for your patience 😊😁
Great experience
Beautiful showroom and very helpful and knowledgeable staff. Such a great experience. I travelled all the way from Cumbria to Harrogate to see a specific piece of furniture and was not disappointed!
We visited Smiths furniture store…
We visited Smiths furniture store yesterday and from the start we had a very friendly and positive experience. Paul took the time to explain everything about the furniture that we were interested in.We are now looking forward to our new furniture being delivered. All in all a very nice shop. Many thanks Joy and Mick.
High standards all round
High standards all round - excellent products and excellent service.
This is such a lovely shop
This is such a lovely shop. John was very patient and let us look at all the beds with no pressurised sales which we liked. The prices were clearly marked and we chose one which was comfortable for us within our budget. We liked that there was a good choice of beds with natural fillings which we were looking for. Thank you.
Justine’s customer service has been excellent
Justine’s customer service has been excellent.
As we live quite a distance from the store she really went the extra mile photographing fabric to help us make the right decision.
Her attention to detail, help in confirming our order and very friendly and prompt service by phone and email are first class. We look forward to visiting the store to pick up our order.
Very satisfied experience.
We visited Smiths yesterday to view their range of riser recliners. John Chamberlain could not have been more helpful with his expertise and knowledge. We felt confident to order two chairs and are looking forward to their delivery. Overall a great experience. Thank you John.
Spring for Himolla Recliner
Ease of finding product and ordering. Same day dispatch. Fantastic service.
I was greeted by Paul & he walked me…
I was greeted by Paul & he walked me through the process of buying a sofa He came over as very knowledgeable & honest.
The store is full of quality whatever you are looking for we soon found what we wanted that was easy and our new sofa was delivered yesterday improving on the estimated delivery time. The delivery team was like the store professional it was put together and set up for us in no time with all packaging collected up and taken away. My Wife and I are over the moon with our new sofa and a store that we will always visit first in the future.
S&A Wise
Harrogate
Phoned up to discuss the Lazyboy chair
Phoned up to discuss the Lazyboy chair. Sales guy knew exactly what I wanted to know and was very helpful. This was the first time I had dealt with this company and my initial impressions were positive which was important as I had gone via their website- reassuring to speak to a human being and not AI slop.
service at top level
I contacted Smiths of Harrogate by email looking for a Harrisson Spinks mattress, received a quote and what followed next was a highly professional order processing with all relevant paper work. The peak of the process was the way the warehouse team prepared the mattress for a long journey: the team put together a custom made long pallet 🥰👍, the mattress went into a cardboard box and a couple of layers of poly...it arrived more than safe on its destination. a massive thank you guys for showing your respect both for the product you sell as well as for the customer. it is a level of service that one expects from a shop selling mattresses from a producer who has been voted bed manufacturer of the year. thank you oliver & staff
Excellent customer interaction answered…
Excellent customer interaction answered all questions throughly taking our needs into consideration. Bed manager Frank was very professional & knowledgeable. Excellent price & service not rushed at all. Would highly recommend this Company
Very friendly
Very friendly, helpful staff. Especially Graham and Justine.
Easy to order, just waiting for a delivery date…probably 2026 😊
Superior Sofa Shopping at Smiths
Contacted Smiths by email as the furniture I wanted G plan 59 wasn't available in Glasgow. They promptly got back with a pleasant email from Paul Irwin. We went down to Harrogate this weekend for a visit and to try the furniture. All staff
there were great. No pushy nonsense just help when you wanted it.
We worked in the main with Paul to test and buy the furniture we fancied, visiting twice over the course of the weekend. He was
knowlegable, efficient and good company. Smiths really were worth
the trip. They are a family owned
company with genuine old style
professionalism at its heart which
seems all too absent thesedays. I'm
not an old fogey harking back to the good old days etc just someone who
appreciates knowledge, skill and
experience. I would recommend a
visit or checking out their website.
Everything there is quality. Harrogate
where they are located is a nice
place to meander around to check
out pleasant eateries and pubs so a
good trip for us all round.
Excellent Delivery
Received my two new zip and link mattresses today
Two very pleasant and helpful men ,they even raised the head boards for us
Removed old mattresses
Will definitely recommend the company to my family and friends
Contacted by phone and immediately…
Contacted by phone and immediately answered, Christopher took my number and called me back straight away with the information I needed.Personal touch, so helpful.
Paul was so patient
Paul was so patient, kind and helpful today during our shopping trip.
It is such an enjoyable experience to visit Smiths of Harrogate
Great service by knowledgeable…
Great service by knowledgeable salesmen. The selection of furniture is fabulous.
We needed as new Hypnos mattress
We needed as new Hypnos mattress, Frank was exceptional! Knowledgeable, yet friendly. Helpful, but not pushy. A perfect experience. Highly recommended! And at a great price too!!!!!
Excellent Service
Excellent Service. Having ordered a replacement spring online for my Himolla recliner chair, I received a phone call within 10 minutes checking that I had ordered the correct one. There are 2 sizes for this chair. Most impressed by the personal caring touch.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
