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Smiths Of Harrogate Opiniões 

1174
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent efficient service, helpful accurate advice and very speedy response to on line messages and questions re a replacement hand unit for recliner chair not even purchased in their establishment... Ver mais

Classificada 5 em 5 estrelas

Via prior arrangement we descended on Smiths of Harrogate with our wheelchair bound son and mobile hoist to try out and assess the suitability of a Himolla rise/recline chair for him. The staff, and C... Ver mais

Classificada 5 em 5 estrelas

Looking for the right bed mattress can be a real challenge but our visit to Smiths and meeting with their bed specialist, Frank Nickerson, was the best thing we did. Frank's knowledge was invaluable a... Ver mais

Classificada 5 em 5 estrelas

Our experience with Smiths so far has been excellent. Living in Scotland makes us ‘distance buyers’ but despite this we could not have been treated better. Christopher has been helpful, responsive and... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de camas
  3. Loja de mobília para quartos
  4. Loja de mobília para sala de estar
  5. Loja de colchões
  6. Loja de sofás

Sobre Smiths Of Harrogate

Escrito pela empresa

Smiths of Harrogate is a family run furniture and bed retailer established in the spa town of Harrogate in 1906. Now in our fifth generation, we are known for trusted brands, honest advice and a commitment to customer care that has defined our business for over 119 years.

Our 30,000 sq ft showroom offers one of Yorkshire’s strongest displays of premium sofas, chairs, dining furniture, beds and mattresses. We proudly work with leading manufacturers including Ercol, Hypnos, Harrison Spinks, Himolla, Parker Knoll, G Plan, Vi-Spring, Duresta, La-Z-Boy, Skovby and Venjakob. Many of these partnerships span decades and reflect our long-standing focus on quality and craftsmanship.

We have over 20 experienced team members across sales, customer care and our dedicated in-house delivery team. From knowledgeable showroom specialists to our own trained delivery experts, every part of the process is handled with clarity, care and attention to detail.

Every order is managed with clear communication and a genuine commitment to customer satisfaction. Our delivery team place and set up products in your home with care, and our after-sales support is always available whenever you need us.

Five generations, trusted brands and a family ethos that still puts customers first. That is what continues to set Smiths of Harrogate apart.

A Family Business Since 1906

Escrito pela empresa

30,000 sq ft Showroom.
We offer an exceptional display of over 60 premium sofas and 60 beds.
Expert Advice From Our Team.
Our knowledgeable staff are here to help you choose the right sofa or bed with confidence.
Delivered by Expert Teams.
Careful, reliable delivery and setup across the UK by our in-house specialists.
Leading Sofa & Bed Brands
Over 40 premium brands of sofas, beds & furniture

Informações de contacto

Family Run in Harrogate Since 1906

A 30,000 sq ft showroom built over five generations of trusted service

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,9

Todas as opiniões

(1174)

98 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely blown away with my new sofa…

Absolutely blown away with my new sofa !!
I chose the Ercol Forli chaise in Moss green and it’s come better than I anticipated . It’s class and the quality is superb.
The staff at Smiths of Harrowgate helped me when I changed my mind with the colour last minute and I am so grateful to them for sorting this.
Going forward, my family and I will not be buying furniture anywhere else
Thankyou so much guys.
Shout out to Graeme and Christopher -thanks for your patience 😊😁

25 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Beautiful showroom and very helpful and knowledgeable staff. Such a great experience. I travelled all the way from Cumbria to Harrogate to see a specific piece of furniture and was not disappointed!

13 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We visited Smiths furniture store…

We visited Smiths furniture store yesterday and from the start we had a very friendly and positive experience. Paul took the time to explain everything about the furniture that we were interested in.We are now looking forward to our new furniture being delivered. All in all a very nice shop. Many thanks Joy and Mick.

16 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is such a lovely shop

This is such a lovely shop. John was very patient and let us look at all the beds with no pressurised sales which we liked. The prices were clearly marked and we chose one which was comfortable for us within our budget. We liked that there was a good choice of beds with natural fillings which we were looking for. Thank you.

15 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Justine’s customer service has been excellent

Justine’s customer service has been excellent.
As we live quite a distance from the store she really went the extra mile photographing fabric to help us make the right decision.
Her attention to detail, help in confirming our order and very friendly and prompt service by phone and email are first class. We look forward to visiting the store to pick up our order.

5 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very satisfied experience.

We visited Smiths yesterday to view their range of riser recliners. John Chamberlain could not have been more helpful with his expertise and knowledge. We felt confident to order two chairs and are looking forward to their delivery. Overall a great experience. Thank you John.

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I was greeted by Paul & he walked me…

I was greeted by Paul & he walked me through the process of buying a sofa He came over as very knowledgeable & honest.
The store is full of quality whatever you are looking for we soon found what we wanted that was easy and our new sofa was delivered yesterday improving on the estimated delivery time. The delivery team was like the store professional it was put together and set up for us in no time with all packaging collected up and taken away. My Wife and I are over the moon with our new sofa and a store that we will always visit first in the future.
S&A Wise
Harrogate

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Phoned up to discuss the Lazyboy chair

Phoned up to discuss the Lazyboy chair. Sales guy knew exactly what I wanted to know and was very helpful. This was the first time I had dealt with this company and my initial impressions were positive which was important as I had gone via their website- reassuring to speak to a human being and not AI slop.

30 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

service at top level

I contacted Smiths of Harrogate by email looking for a Harrisson Spinks mattress, received a quote and what followed next was a highly professional order processing with all relevant paper work. The peak of the process was the way the warehouse team prepared the mattress for a long journey: the team put together a custom made long pallet 🥰👍, the mattress went into a cardboard box and a couple of layers of poly...it arrived more than safe on its destination. a massive thank you guys for showing your respect both for the product you sell as well as for the customer. it is a level of service that one expects from a shop selling mattresses from a producer who has been voted bed manufacturer of the year. thank you oliver & staff

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer interaction answered…

Excellent customer interaction answered all questions throughly taking our needs into consideration. Bed manager Frank was very professional & knowledgeable. Excellent price & service not rushed at all. Would highly recommend this Company

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Superior Sofa Shopping at Smiths

Contacted Smiths by email as the furniture I wanted G plan 59 wasn't available in Glasgow. They promptly got back with a pleasant email from Paul Irwin. We went down to Harrogate this weekend for a visit and to try the furniture. All staff
there were great. No pushy nonsense just help when you wanted it.
We worked in the main with Paul to test and buy the furniture we fancied, visiting twice over the course of the weekend. He was
knowlegable, efficient and good company. Smiths really were worth
the trip. They are a family owned
company with genuine old style
professionalism at its heart which
seems all too absent thesedays. I'm
not an old fogey harking back to the good old days etc just someone who
appreciates knowledge, skill and
experience. I would recommend a
visit or checking out their website.
Everything there is quality. Harrogate
where they are located is a nice
place to meander around to check
out pleasant eateries and pubs so a
good trip for us all round.

18 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Delivery

Received my two new zip and link mattresses today
Two very pleasant and helpful men ,they even raised the head boards for us
Removed old mattresses
Will definitely recommend the company to my family and friends

3 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Excellent Service. Having ordered a replacement spring online for my Himolla recliner chair, I received a phone call within 10 minutes checking that I had ordered the correct one. There are 2 sizes for this chair. Most impressed by the personal caring touch.

8 de setembro de 2025
Opinião espontânea

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