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Smiths Of Harrogate Opiniões 

1174
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent efficient service, helpful accurate advice and very speedy response to on line messages and questions re a replacement hand unit for recliner chair not even purchased in their establishment... Ver mais

Classificada 5 em 5 estrelas

Via prior arrangement we descended on Smiths of Harrogate with our wheelchair bound son and mobile hoist to try out and assess the suitability of a Himolla rise/recline chair for him. The staff, and C... Ver mais

Classificada 5 em 5 estrelas

Looking for the right bed mattress can be a real challenge but our visit to Smiths and meeting with their bed specialist, Frank Nickerson, was the best thing we did. Frank's knowledge was invaluable a... Ver mais

Classificada 5 em 5 estrelas

Our experience with Smiths so far has been excellent. Living in Scotland makes us ‘distance buyers’ but despite this we could not have been treated better. Christopher has been helpful, responsive and... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de camas
  3. Loja de mobília para quartos
  4. Loja de mobília para sala de estar
  5. Loja de colchões
  6. Loja de sofás

Sobre Smiths Of Harrogate

Escrito pela empresa

Smiths of Harrogate is a family run furniture and bed retailer established in the spa town of Harrogate in 1906. Now in our fifth generation, we are known for trusted brands, honest advice and a commitment to customer care that has defined our business for over 119 years.

Our 30,000 sq ft showroom offers one of Yorkshire’s strongest displays of premium sofas, chairs, dining furniture, beds and mattresses. We proudly work with leading manufacturers including Ercol, Hypnos, Harrison Spinks, Himolla, Parker Knoll, G Plan, Vi-Spring, Duresta, La-Z-Boy, Skovby and Venjakob. Many of these partnerships span decades and reflect our long-standing focus on quality and craftsmanship.

We have over 20 experienced team members across sales, customer care and our dedicated in-house delivery team. From knowledgeable showroom specialists to our own trained delivery experts, every part of the process is handled with clarity, care and attention to detail.

Every order is managed with clear communication and a genuine commitment to customer satisfaction. Our delivery team place and set up products in your home with care, and our after-sales support is always available whenever you need us.

Five generations, trusted brands and a family ethos that still puts customers first. That is what continues to set Smiths of Harrogate apart.

A Family Business Since 1906

Escrito pela empresa

30,000 sq ft Showroom.
We offer an exceptional display of over 60 premium sofas and 60 beds.
Expert Advice From Our Team.
Our knowledgeable staff are here to help you choose the right sofa or bed with confidence.
Delivered by Expert Teams.
Careful, reliable delivery and setup across the UK by our in-house specialists.
Leading Sofa & Bed Brands
Over 40 premium brands of sofas, beds & furniture

Informações de contacto

Family Run in Harrogate Since 1906

A 30,000 sq ft showroom built over five generations of trusted service

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,9

Todas as opiniões

(1174)

98 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Wonderful Service

We ordered and received our Ercol dining chairs promptly. Unfortunately one of the carver chairs was damaged on arrival, the delivery team returned it to Harrogate, without question! Several of the showroom staff contacted us to reassure us of the plan for its replacement. When we were discussing this, we requested that the carver be changed to an ordinary dining chair which Smith's were happy to arrange for us. The service we have received throughout has been First Class

30 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It's a longish story...

It's a longish story.... We recently bought an Himolla chair in Spain and were really impressed with it. When we returned to the UK we sought suppliers of Himolla. Our nearest supplier only had a very limited display and could only supply what they had on show. However I was fortunate enough to come across Smiths in Harrogate and in particular to John. He was a tremendous help and he even got Himolla to say they could, as a special, sort the same chair we had in Spain. As it turns out the displays and showroom in Harrogate was amazing and John helped with all the various models, leathers, colours, and options. We bought 2 chairs from the models on display in the showroom. John and all the staff we met were superb (excellent in fact). We cannot praise them highly enough. Colin and Gillian

27 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

It is the first time I have ordered from this company and they were friendly, extremely helpful and very knowledgeable regarding the product I wished to purchase
After a lot of research Smiths came in at a very competitive price beating all major high street stores
I will most definitely purchase from this company again and am looking forward to visiting the shop in person

22 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent showroom and plenty of knowledge. A must for sofa hunters.

We did some research and decided one of the shops to visit was Smiths of Harrogate because of their showroom and the advertised Himolla display.
We arrived from out of area to find a massive selection of options and started to home in on the Himolla range.
Straight away we were impressed with the level of knowledge the salesman had straight off the cuff without the usual “oh let me go and check that for you”.
Chris started to chat to us and within minutes we realised he knew his stuff.
It’s the sign of a very good salesman when he hits a perfect balance between not being too pushy but sharing his knowledge.
You don’t want someone overbearing but you do want as much information as you can before during that viewing.
I seriously recommend anyone sofa hunting to pay a visit to Smiths.
It was well worth our two journeys from Middlesbrough.
Nothing was too much trouble even though we had our shoes off and made ourselves at home for around an hour on the sofa to make sure it was the right one for us.

13 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service at Smiths

Extremely helpful service from Christopher in guiding us through the choice of Himolla chairs and various options. It was a very pleasurable experience because he gave us so much time and information.
Also an excellent cup of coffee served by ??

11 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A Furniture Store That's Better Than The Rest

My wife and I were greeted at the door by two very friendly faces one called John the other person's name escapes me. Guided to the bedding department by John who said that he was just starting his second week with the company. He introduced us to Frank the bedding specialist. We had a chat about our histories and where we had come from, mentioned the challenges of Bradford and about a visit to a comedy show at the Shay in Halifax, two teams trying to play football. This banter plus and excellent Latte was all very cordial and made our visit very pleasant.
We had already done our homework on our prospective purchase of a wooden King Size bed frame it was all down to price and conditions. I am pleased to say that John and Frank of Smiths of Harrogate were able to satisfy our needs on all counts. Any questions we had were answered quickly and efficiently. We made our purchase with John and thanked both John and Frank for there help in making our visit very pleasant, I should had that our Shih Tzu Lewis also enjoyed his visit to the store and his treats from Frank. We will be definitely back when its time to choose a mattress.

7 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very friendly and Christopher offered…

Very friendly and Christopher offered excellent advice at all times. Buying a new sofa is very time consuming and nothing was to much trouble. Would highly recommend this store for any potential purchase

30 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

An excellent range of furniture which…

An excellent range of furniture which allowed a good informed choice to be made by ourselves. The service by Paul was excellent with no pressure being made as he was friendly as well as professional. All in all a great experience and we look forward to the new sofa and chairs.

27 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Plenty of choice

Plenty of choice. Lots of samples to look at. Helpful & knowledgeable sales staff.

Bought our new mattress from Smiths. The comfort and support have greatly improved our sleep quality.

2 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service I received was…

The customer service I received was second to none. The two gentlemen who delivered my new chair were excellent, they are a credit to your company and there families. I'm also very happy with my new Himola recliner chair. Good old fashioned customer service is a rarity today.

10 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service!

I cannot fault this company! I contacted them via WhatsApp initially and had a speedy response to my request. I’ve placed an order today over the phone and the lady could not have been more friendly and helpful. I used this company on the recommendation of my cousin and would not hesitate to recommend them to others

27 de novembro de 2024
Opinião espontânea

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