Thanks Jakob for nothing
Thanks Adam for nothing. Over $10K over your quote!! You deserve a raise. Don’t waste your time this is a scam! I cannot express it enough
DO NOT USE SCAM
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thanks Adam for nothing. Over $10K over your quote!! You deserve a raise. Don’t waste your time this is a scam! I cannot express it enough
DO NOT USE SCAM
Oof.
I got duped.
Smooth Movers are complete and total scammers.
Don’t believe anything they tell you.
SCAM ALERT — Smooth Way Movers is a Fraud!
Beaware they operate under the name "BELLHOP MOVING SERVICES LLC" as well based on their DOT #
Binding $2,500 Quote Turned Into $9,500+ Ransom Extortion
Full Review (1 STAR):
DO NOT USE Smooth Way Movers (smoothwaymovers.com, DOT #4167466, Stuart, FL) under ANY circumstances. This is a textbook interstate moving broker scam operation that preys on families during one of the most stressful times of their lives.
In mid-February 2026 I booked a household goods move for my son from Edmond, Oklahoma to Pensacola, Florida. Their salesman, “Robert,” sent a written binding estimate for 463 cubic feet at a total price of $2,500 with guaranteed pickup on February 25 and delivery no later than February 27. We felt safe because it was “binding” and in writing.
The assigned carrier (Moving Forward Group) showed up 5 hours LATE on the 25th, immediately claimed the shipment was suddenly over 800 cubic feet (so the new charge was $4800), and refused to load or deliver a single item unless we paid them an extra ~$4,000+ in cash or certified funds on the spot. That’s right — they literally held all of our belongings hostage until the ransom was paid. Delivery would be delayed unless I paid an additional $4000 express fee. The entire experience was an absolute nightmare.
This is 100% illegal under FMCSA rules (binding estimates cannot be broken like this), yet Smooth Way Movers — the broker — did nothing to help and simply washed their hands of it- falling back on the narrative "everything was an estimate". They lowball the quote to hook you, then partner with shady carriers to extort you at pick up or delivery. Classic bait-and-switch scam.
I have already:
Disputed the entire charge with Discover Card
Filed formal complaints with the FMCSA against both Smooth Way Movers (DOT 4167466) and the carrier
Documented everything with emails, the original binding estimate, photos, and payment demands
Smooth Way Movers is not a legitimate moving company — they are a broker that exists solely to rip people off. Their website looks professional, their sales pitch is smooth (pun intended), but it’s all smoke and mirrors.
If you are even considering using them, RUN THE OTHER WAY. Do an in-home survey with a real carrier, get everything in writing, and never trust a broker promising unrealistically low “binding” prices for long-distance moves.
Zero stars. Absolute crooks. Stay far, far away.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.