SMS Club Opiniões 11

I can sincerely recommend SMS Club. Despite the fact that we have a small mailing list, so we cannot be called a large client, the manager paid a lot of attention to us at the first stage. Of course, not to help us understand how the service works - everything is quite simple - but to give us recommendations on how to create offers for customers, how to segment our base and other tools that can be useful for our business. Sometimes our promotional SMS campaigns reach a conversion rate of 8%. This is a good result.

We use the SMS Club services for sending service SMS messages. We are extremely satisfied with the service, and the prices are quite competitive. What's particularly impressive is that this is the first company I've dealt with where the technical support team responds to inquiries within just 5 minutes. There was one instance when I submitted a request for a balance top-up late at night. I didn't hold out much hope for an immediate response, expecting the usual automated reply stating that the ticket was created and to wait... However, to my surprise, a manager responded almost instantly. So we have already recommended SMS Club to several of our clients and colleagues.

We assisted in implementing SMS messaging functionality for several clients. The company has a straightforward API and offers 24/7 technical support, so there have never been any issues.

These guys are highly customer-oriented. It's the first time I've encountered a situation where a client raised concerns about a report not being convenient enough, and within 2 months, the issue was resolved to their satisfaction. The pricing is reasonable. Although I've come across lower prices on other websites, they don't instill the same level of confidence. SMS Club is an old platform with a solid reputation. So, when the report states that 95% of messages are delivered, I trust that it is indeed accurate.

The service is simple and convenient. There are no questions about tariffs and payment because everything is as clear as possible. Plus, there are plenty of methods available to replenish the balance.

It's a good service. It has no bureaucratic delays, and in case of any problems, technical support responds immediately, even at night. This is actually rare because, usually, you just fill out a form describing the problem and wait until the next day at best for someone to contact you to resolve the issue.

We use Viber and SMS services. They have an excellent combination of price and quality. In addition, they listen to their customers and are constantly improving. There is personalization (you can give different promotional codes, and address them by name), you can schedule the time of the mailing, and you can add a shortened link. In short, a good set of features is enough for all our tasks.

We ordered a chatbot for one of our projects. At that time, we knew little about it and did not know what kind of bot to choose - with what functionality, in what language. However, the consultant explained that it was enough to create a bot on the platform for our tasks instead of writing it in code, and it saved us money. Besides, it was nice that the consultant was involved in the process, asking questions about the target audience, our communication channels, etc.
So I am satisfied with the cooperation.

Great guys! They have a really good price and quality customer support. The manager even advised me on which text structures to use so that the advertising message was more converting. We use Viber newsletter services. We used to send SMS, but the practice has shown that Viber is more profitable.
The only reason why this service may not be suitable for you is if you need an omnichannel solution for your business

Simple registration. I tested several services, and some had to be abandoned halfway due to a very long registration form. The personal account is also clear. Prices are competitive. If you don't need any super-analytical data in reports or an omnichannel service, I recommend SMS club.

I want to share my experience using the SMS Club service to send messages to customers of my online store. The registration process was quick and easy, and I was able to start using the service right away. I was pleasantly surprised by the wide range of SMS Club features. I can easily create and send text messages in a matter of minutes, and personalization is available. The prices at SMS Club are very competitive, which is important to me. The service is excellent, I have never had any problems with sending messages, and I also have delivery reports, which is very convenient.