Vik carried out work to restore two porcelain kitchen floor tiles as well as damaged brickwork outside our house following installation of a new kitchen. We were so impressed by the craftsmanship a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Snag Doctor (Liam) came to my house and repaired some damage to a surface in my caravan. The surface was slightly speckled and textured and Liams repairs was brilliant. I know this is what you ex... Ver mais
A empresa respondeu
Arranged remotely via Laura at snag doctor to patch a bath crack at my rental property in Manchester. She had multiple problems getting through to the letting agent to get access but persevered and he... Ver mais
A empresa respondeu
Absolutely brilliant job by Ricky at Snag Doctor. He colour-matched the bricks so well that you genuinely can’t tell where the repair work has been done. The finish is spot on and blends in perfectly... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Snag Doctor, our friendly, professional technicians are able to carry out amazing repairs to chips, dents, scratches and holes on a wide range of hard surfaces. By repairing an item on-site, we are able to save our clients time, money and the inconvenience of sourcing a replacement. Our skilled technicians can repair and resurface: wood, stone, brick, sanitaryware, tiles, upvc and more! Whether the damage is caused by impact, staining, burning or accidental damage, we can make any surface look as good as new. Against replacement, we can do the work in less time, at less cost and with less hassle, benefiting both you and the environment. Please note that we are a franchise network and each franchise is managed separately. This account is managed by the head office in the North West.
Informações de contacto
Reino Unido
- 01204322510
- info@snagdoctor.com
- snagdoctor.com
4,7
Excelente
187 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
External conservatory sill repair…
We had mark Everitt come to repair an external conservatory window sill that we were previously told could not be repaired and wow what a job he did
Throughly professional and a superb repair and finish...
16 de abril de 2024
Opinião espontânea
Resposta da Snag Doctor
Thank you so much for your review John!
Regards,
Steph
Customer Care Team
We used Peter from Snag Doctor Southern…
We used Peter from Snag Doctor Southern to repair our chipped resin shower tray. Peter was absolutely brilliant, being very responsive, friendly and superb workmanship. I was convinced we would have to have the whole tray replaced but Peter skillfully repaired it and the actual repair is virtually invisible. To say I am impressed is an understatement. Thanks Peter and we will certainly use you again, highly recommended.
24 de fevereiro de 2024
Opinião espontânea
Resposta da Snag Doctor
Thank you for taking the time to submit a review!
Steph
Brilliant job
The company were easy to deal with. Sent over some photos and I got a swift call out. The guy doing the repair was great. Really helpful and he had no problem that I was up 2 flights of stairs. Came on time and the job was done brilliantly. I am very happy.
Thank you very much.
20 de fevereiro de 2024
Opinião espontânea
Resposta da Snag Doctor
Thanks so much for your review!
Steph
Have used Mark from Snag Doctor…
Have used Mark from Snag Doctor Kidderminster/worcester/dudley area on a couple of occasions now to repair a cracked tile around the hearth and repair a cracked shower tray. Absolutely brilliant work!! I cannot thank him enough for the quality of his repairs and the outstanding customer service, the price was excellent value for money as well
9 de fevereiro de 2024
Opinião espontânea
Resposta da Snag Doctor
Hi Sally,
Thank you so much so much for your review, it is really appreciated.
Regards,
Steph
Customer Care Team
Unfortunately similar experience from…
Unfortunately similar experience from the Kent Branch, terrible customer service,
2 de fevereiro de 2024
Opinião espontânea
Resposta da Snag Doctor
Hi Samantha, I'm sorry to hear this. Please can you email over some more information to info@snagdoctor.com regarding your experience and we can look into this for you.
Thanks,
Steph
Customer Care Team
Snag Doctor's repair of a cracked shower tray
Snag Doctor's repair of a cracked shower tray was a disappointment. Despite paying £156 for a just over one-hour job, the tray cracked immediately after use. Mr. Karl Howarth, initially responsive, went completely silent when I reported the issue and requested a refund. This experience was a waste of money and time. Think twice before choosing Snag Doctor for repairs.
20 de janeiro de 2024
Opinião espontânea
Resposta da Snag Doctor
Hi Robert, Please see the below response from Karl (West Yorkshire franchise owner) on google:
'Hi Robert, as stated in correspondence before you instructed us to carry out the repair on the shower tray we advised that the crack repair would not be guaranteed as there was a possibility the crack could return. You asked us to attempt the repair in knowledge of this. This was also stated on the invoice when the work was completed. In terms of a refund no request of this has been received apart from a message to say the crack had returned. We are sorry the repair was not successful on this occasion but this was fully explained before we were instructed to attempt the repair.'
If this does not reflect your experience please send an email to info@snagdoctor.com and we can look into this for you.
Thanks,
Steph
Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.