Snag My New Home Opiniões 

437
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a wonderful experience with Snag My New Home. Let’s start from the booking process and the website: clear price model, competitive prices and high availability. The snagger found more than 100... Ver mais

Classificada 4 em 5 estrelas

Easy to book, easy to communicate with, a very smooth process! The snag report wasn't as thorough as I'd expected but it flagged little things that we wouldn't have spotted. We were satisfied with the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently booked a snagging survey with Snag my new home, and it was a good job I did. On the day of the survey, the surveyor arrived promptly and after a quick introduction to the process started wo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from snag my new home. Very thorough inspection which was easy for our developers to action. Unfortunately our inspector had a family emergency but snag my new home were able to send a r... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Inspector imobiliário
  2. também em
  3. Agrimensor
  4. Agrimensor imobiliário
  5. Inspector de construção civil

Escrito pela empresa

Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase. Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

437 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(437)

61 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New Build

Having been advised to get a Snagger as buying a new build I was given the details of Snag My New Home. The Man that came was very nice and polite. So worth the money and have since recommended him to my cousin who is moving a few doors down. Sorry cannot remember his name but such an experienced chap.

29 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and survey!

Having brought a new build I was advised to get a snagging survey, Snag My New Home came up and after looking at the cost and what’s included I decided to book. Availability was good! My surveyor turned up and was extremely friendly, he was very thorough, spending a good couple of hours going room to room and externally too. He asked me what/ if I’d already seen things too so he could make sure he captured it.
I received the survey the next evening.
Really pleased I used this company! Well worth the investment for me to get everything rectified!!

3 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really smooth process for getting the…

Really smooth process for getting the appointment booked (with confirmation over email and WhatsApp), and a very thorough and efficient appointment process with report emailed over shortly afterwards. No issues at all and would recommend.

19 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Has been a very smooth process from…

Has been a very smooth process from initial enquiry to receipt of the snagging report. Can't fault the professional and knowledgeable team. Paul came out to undertake the snagging inspection and was very knowledgeable, explained the process and the issues identified and was very helpful. The snagging report was then issued within 24 hour after snagging inspection. Very efficient. Would happily recommend!

18 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great efficient company with seamless service

From start to finish 'Snag My New Home' was a pleasure to work with. Everything was seamless. Greeted by polite and good natured staff on the phone to set up my appointment. Easy. On snag day they checked in with me about the appointment. They were constantly in contact with me which was very reassuring when using a new service. Everything was done professionally. A very thorough report was sent to me the day following the appointment. They would be my number 1 choice to use again, Snag My New Home is a great company, I cannot recommend them highly enough. Ian

25 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience, I booked just 48 hours before the snagging assessment which meant the assessment took place on an Sunday and received the report 36 hours later. There were many snags that I wouldn’t have even noticed or thought were a snag. I would highly recommend for anyone consider a snagging report.

16 de março de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Snagging done quite fast and well

Snagging done quite fast and well. Unfortunately it wasn't done all. Under the kitchen cupboards nothing was checked- there were loads of rubbish. Under the bath hasn't been looked as we had an water leak

22 de dezembro de 2024
Opinião espontânea
logótipo da Snag My New Home

Resposta da Snag My New Home

Dear Atur, Thank you for your review. Please note removing plinths or panels are not a part of our services. We do a visual inspection. Thank You!

Classificada 5 em 5 estrelas

Friendly, efficient, easy to arrange

Friendly, informative and on time.
I found snagmynewhome online and they were able to provide me a time slot very soon.
I would say they caught majority of the snags, something I wouldn't have been able to do in such a short time and recieved the full report the next day .
I would definitely recommend.

23 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

You can't flag this one

I cannot believe that this dishonest company got my review taken down. If you are reading this before wondering wether you want to use them......make sure you scroll through there reviews first to make sure you have the full scope on how they deal with people. I've sent Trustpilot attachments showing there abusive and rude WhatsApps and they were still able to get my review taken down even though what I had written was all true so, please be AWARE!!!

25 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Warning

I had a bad experience when trying to enquire about using snagmynewhome service to snag my new home.
On the watsapp chat customer service I was discriminated and was called thick head I then told them I had dyspraxia and dyslexic and was then told I’m a thick head and and other names I cannot make visible on this as Trustpilot see it defamatory even though snag my home are calling me pathetic in their reply. Is this how customers and consumers that would like to use their services could experience this is sad and unkind I feel threatened and intimidated by the messages. Read all reviews but they are some other genuine reviews with 1 star that you should read.

Trust pilot why is their response not flagged as they called me pathetic oh so now they removed the name calling

27 de fevereiro de 2025
Opinião espontânea
logótipo da Snag My New Home

Resposta da Snag My New Home

You are abusing the system. You left 3 negative reviews. You never been our customer. Stop this evil act. We are going to launch a serious complaint to Trustpilot against you whoever you are.

Classificada 5 em 5 estrelas

Excellent Service from Snag My New Home

I had a fantastic experience with "Snag My New Home," thanks to Liam. He was professional and thorough throughout the snagging process, ensuring every detail was captured, even with ongoing work in the home. Liam's commitment to following up on all flagged issues was impressive and provided me with peace of mind. I highly recommend "Snag My New Home" and appreciate Liam's exceptional service.

16 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service

Terrible service! Avoid at all costs!
We went on the reviews on here but what a mistake. We booked a Snagger for 10am and was still waiting an hour later for them not to show up. Didn’t get a phone call or text to say they won’t be attending. Called numerous times to receptionist to be told 3 times I would get a call back. Eventually a guy called me and said he will be attending instead but will be another hour and half until he can arrive for the appointment. This was not acceptable as the appointment had already been missed with developer now. I then informed him not to continue to turn up and called reception to request a refund. They told me they would organise a refund but since not heard from them or received my refund as of yet. I would avoid this company. It’s extremely unprofessional & they will let you down.

I have now received my refund, but again avoid at all costs! Unreliable and unprofessional company. This they cannot deny.

30 de janeiro de 2025
Opinião espontânea
logótipo da Snag My New Home

Resposta da Snag My New Home

Thank you for your false review. Why did not you write that we informed you not once but twice that your refund will be credited back in your card within 7 working days ? Is it not a dishonesty in your opinion?

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